Resolved
€500
Resolved
21 Dukes Casino - Account closure and unfair confiscation of legitimate winnings
Dear Askgamblers, First of wall English is not my native language, I will try to explain as well as possible what happened to 21 Dukes Casino. My name ...
Rejected
£6,000
Rejected
bet-at-home Casino - Account closed and £6,000 confiscated without any further explanation
Dear Ask Gamblers, On Friday 23 March 2018 I registered an account with Bet-At-Home.com and I deposited £100 and £126 with my Neteller account ...
Unresolved
$4,000
Unresolved
LSbet Casino - Confiscates my winnings after unfairly accusing me of multi-accounting
On June 20, 2018 I opened my LSbet account, with my cell phone (only me use my cell phone) and deposited $ 500, without asking for any bonus or other ...
Resolved
£350
Resolved
888 Casino - Unable to login after requesting a withdrawal
Good Evening . I signed up to 888Casino on Wednesday June 27th . I followed all the rules with the 88 free play . Won the 15 and played on until I ...
Rejected
$125,000
Rejected
King Billy Casino - Withdrawal of $125,000 followed by unexplained account closure
Hello Askgamblers, My name is Hayley < surname removed >. I recently opened an account at King Billy casino on June 9, 2018. I played through the ...
Resolved
€900
Resolved
N1 Casino - Unfairly accusing of multi-accounting
Hello,Today i deposited 100€ to n1 casino and won 1000€ which i wanted to cashout. But they confiscated 900€ and gave me 100€ back which i ...
Rejected
$1,350
Rejected
Golden Star Casino - Closing my account and withholding balance with no valid reason
I registered few months ago with Goldenstar casino as it is accessible from my country, i played in live game and was for many times in a row unlucky ...
Resolved
$5,523
Resolved
FortuneJack Casino - No help in case of Responsible Gambling issue
On 6th June 2018 I sent the support team an email to close my account (in german). After i never got any confirmation i sent another two message with ...
Unresolved
$614
Unresolved
Grand Reef Casino - Gaming server, live chat and email support unavailable
I have been a player at Grand Reef for many years. I was recently playing, and amassed funds of $614. When I went the following day to play further, ...
Resolved
Resolved
21 Casino - Locked account for no reason, bad communication
Dear Askgamblers, A couple of weeks ago I signed up to 21casino as well as some other sites in the same group. I made a and availed of the welcome ...
Unresolved
€600
Unresolved
LeoVegas Casino - Waiting for months after my account has been locked for ''security check''
Hi there, from 2 months my account has been locked for security check and also I still receive a payment of 600 euro. I sent more than 10 emails, ...
Rejected
€5,000
Rejected
Energy Casino - Account blocked after requesting €5,000 withdrawal without giving any reason why
Hello. I joined Energy Casino 3 months ago, i enjoyed playing on sports bet and at their casino, especially european roulette. When i first tried ...
Rejected
₹20,000
Rejected
Betway Casino - Account closed without any reason, refund refused
hello , i have opened account in betway for playing casino i was deposited 20000 in my account as my initial deposit .i got bonus of 2500 rupees. ...
Resolved
Resolved
LeoVegas Casino - Unfair account closure and race suspension
So, this whole mess started with a user on Casinogrounds.com wrote a message that he had hit rock bottom, he had gambling problems and had spent his ...
Resolved
€120
Resolved
Trada Casino - Closed my account for lame reasons, still no proper respond from their support
Hello, A week ago, my TRADACASINO account was closed without any warning. I tried to communicate with support, but chat was very short and support ...
Resolved
Resolved
RoadHouse Reels Casino - Won't process $130 withdrawal
I ask you to help in the situation and solve the problem with the casino "RoadHouse Reels". I played the bonus and decided to make a conclusion after ...
Resolved
€200
Resolved
CasinoPop - Failed closing account despite numerous requests
Good afternoon, Recently I joined this wonderful casino. I had a decent time, but I knew while I was playing it wouldn't end well with me. I am ...
Unresolved
£2,700
Unresolved
MintBet Casino - After opening an account, wagering and winning account closed with no further information given
I opened an account on the 17/6/18 I deposited 2300 pounds over several hours and played with no issue.i put through a withdrawl request for 2700 ...
Unresolved
$709
Unresolved
River Belle Casino - Winnings annulled as per 'management decision' with no further details given
10.05.2018 in River Belle Casino I won $ 709. At their request I sent all the requested documents. I was not paid winnings. All the winnings were ...
Unresolved
Unresolved
Indio Casino - Temporary down or no longer operating?
Dear Sir my name is < personal info removed > and i am the old player of indio casino. I want to make a deposit at indio casino but unfortunately ...
Unresolved
Unresolved
Joo Casino - Confiscated winnings and closed account without any further explanation
Hello , i registered Joo Casino made deposit and received 1st deposit bonus , i played different games and when i go to reactoonz i won 1282 EUR. ...
Resolved
€45
Resolved
b-Bets Casino - Frozen account and funds
Hello, I'm writing my complaint once more time. Sorry for my not perfect english, I'll try to do my best. I registered on b-bets only ONCE, few months ...
Resolved
$500
Resolved
Slots Village Casino - locks account, lies about having multiple accounts!
This is my second complaint regarding this issue. I had already given up on this but now slotsvillage sends me messages via email again which say i ...
Rejected
Rejected
Slotsvillage disables Account for no reason and voids cashout!
I signed up @ slotsvillage some months ago and played the 15$freebonus. I cleared all requirements and also support told me i can cashout. My documets ...
Resolved
Resolved
Royal Ace Casino - Unjustified account closure & balance confiscation
Hi, I redeemed a coupon and deposited $30.00 USD, played for about an hour. Then I got off to send in my ID for when I wanted to withdraw my winnings ...
Unresolved
€1,000
Unresolved
Mrxbet Casino - Closed account and confiscated over €1,000 with no valid reason
Hello. I made an account with them early this year. I managed to make my 200€ deposit to around 1000€. I did not take any bonuses or violated ...
Resolved
Resolved
Planet 7 Casino - Account restricted without saying why
Hello first time poster but recently got into playing slots. So I’m very new to this and just trying to find the best way to not get screwed by ...
Rejected
Rejected
FortuneJack Casino - Closed my account and kept my withdrawal, no further information or explanation was given
Hello, I found this casino threw your website and decided I wanted to give it a try, little did I know it would turn into a nightmare! I made a few ...