Bonus issues come in various shapes and sizes and can range from issues resulting from casino bonus terms violations, bonus abuse and bonus removal to the so-called 'bonus not found' issues and various others.
Bonus issues come in various shapes and sizes and can range from issues resulting from casino bonus terms violations, bonus abuse and bonus removal to the so-called 'bonus not found' issues and various others.
Unresolved
Unresolved
BC.Game Casino - Taco bonus not given
My taco bonus in bcgame was not given. The system support told me they will manually credit my bonus but no updates. They keep redirecting me to other ...
Unresolved
Unresolved
Bovada Casino - Not resolving my deposit bonus issue
I haven’t received my crypto reward, free spins or perk points that was promised to me after making a qualifying deposit. This was after or on the ...
Resolved
€280
Resolved
Talismania Casino - Not following the bonus terms
Talismania took my money, 200,4€, after I completed the wager.I won 56,08€ from free spins, which was added to me as bonus money. After completing ...
Unresolved
Unresolved
Bovada Casino - Mega scratched card removed
So last Thursday night was my last night of having access to my mega scratch card at this casino. Let me include details on what the mega scratch card ...
Resolved
₹10,000
Resolved
Lope.bet Casino - Bonus not credited due to website technical issues
Dear Askgambler Team,I deposited 9390 and 4500 INR on lopebet casino to avail 150% weekend bonus however my bonus not credited for both of deposit. ...
Rejected
Rejected
Stake India Casino -Promotion bonus for IPL early six not given
I want to write a complain about my stake promotion bonus for IPL early Six which i didn't received yet after 48 hours. I have placed bet on Gujarat ...
Rejected
$25
Rejected
Stake Casino India - Early SIX Promotion not recived
I have placed bet in IPL which fulfilled all the requirements to becomes eligible for Early Six Promotion, But I have not received it yetHere is the ...
Resolved
$25
Resolved
Stake Casino India - 25 USDT Bonus not Given
I have placed bet in IPL which fulfilled all the requirements to becomes eligible for Early Six Promotion, But I have not received it yetHere is the ...
Resolved
$40
Resolved
Legendz Casino - Promo credit denied after being told I was eligible
On April 3rd, I received an email offering a limited cashback promo. The offer stated that: If I suffered a net loss of 40SC, I would receive a 20SC ...
Resolved
Resolved
Stake Casino India - Sports promotion bonus not received
I bet on the match between Gujarat titans and Punjab kings according to the rules and regulations of the sports promotion I obliged with all the rules ...
Resolved
Resolved
Stake Casino India - Bonus credit removal requested
I contacted the Stake support team on the bonus credit day to request the removal of my bonus, but it’s been five days, and I haven’t received a ...
Resolved
Resolved
Casinoly Casino - Bonus coins not credited
In Weekly challenge I made certain bet to make weekly challenge but they did not credit coins I should get from it. Asked many times from online ...
Unresolved
Unresolved
PuntCasino - Sign up bonus was not given
They said that they are not affiliated with this website they will not honor what you have listed as the sign-up bonus. I posted a picture of the chat ...
Resolved
Resolved
Dafabet Casino - Cricket cashback bonus not credited for this week
Username - Flippybondo I haven't recieved my 'Maximum Cricket Cashback' Bonus for this week despite meeting all the conditions and correspondence with ...
Resolved
€1,000
Resolved
24Casino - Withdrawal rejected but bonus was wagered
Hello, I used a welcome bonus from AskGamblers on 24Casino.com. I made deposit of 200 euros. I completed the wager and won 500 euros. Than information ...
Resolved
$150
Resolved
IWild Casino - Terms and Conditions on the fly
Earlier today I received an email from iWild Casino in regards to an offer of 60 free spins with 1 simple condition, that I place a vote for them here ...
Resolved
€1,800
Resolved
Slotsmines Casino - Removed money from casino account
Hello. I have used bonus of 200% on a deposit of 100€. I have successfully wager the bonus while have on my account 2500 €. After wagering been ...
Unresolved
€11,284
Unresolved
30Bet Casino - Complaint Regarding unpaid winnings of 11284 Euro
Dear AskGamblers Support Team,I am writing to formally file a complaint against 30Bet.com for refusing to pay out my legitimate winnings of €11,284. ...
Resolved
€4,200
Resolved
Fairspin Casino - Fairspin lying about the terms
Hello, I started playing fairspin and I got a 1000 euro bonus (first deposit bonus) and I wagered it and I had 4200 euro, but I only got 1000 euro, I ...
Rejected
Rejected
Gamix.bet Casino - Gamix confiscated withdrawal
The casino offered free spins with no deposit but with a wagering requirement. After I won, I met the wagering requirement and tried to withdraw ...
Unresolved
$3,371
Unresolved
Crown Coins Casino - Payment not received been more then 2weeks
I have been trying to contact support about my payment not received its been over 2weeks and support has not been able to communicate with me for over ...
Unresolved
€350
Unresolved
Freespinz Casino - Arbitrarily stole my deposit
I found this new casino via casinofreak.com. It looked good and I deposited with a sports deposit bonus. Four bets later on the Champions League, ...
Unresolved
Unresolved
Paradise 8 Casino - Wrong bonus
Before I signed up Paradise 8 Casino there was an offer for a 75 spin bonus for signing up and when I signed up it only gave me a 50 spin bonus so I ...
Resolved
kr15,000
Resolved
Talismania Casino - Misleading Bonus Terms and Inconsistent Justifications
Complaint Against TalismaniaOn September 4, 2024, I deposited 2000 NOK with Talismania, activating a 50% bonus promotion that explicitly stated the ...
Unresolved
Unresolved
Club Riches Casino - Bonus not awarded
I made a deposit of 20 new zealand on the 28th of january whilst opted into a 400 percent match promotion that blatantly says in its terms 20 dollars ...
Resolved
$580
Resolved
HappyHugo Casino - Casino saying I broke bonus terms
Dear AskGamblers, I am having an issue with Happy Hugo Casino. They are saying I broke bonus terms on a $100 deposit. This is correct, I did. I ...
Resolved
Resolved
Dafabet Casino - Common wallet firstdeposit bonus not credited 20000
I have deposited 32000 in common wallet dafabet product.As per terms and conditions first deposit bonus 100% upto 20000 should be credited ...
Resolved
₹16,000
Resolved
Dafabet Casino - Casino first deposit bonus not credited 100 percent upto 20000
I have deposited 16000 in casino wallet dafabet product.That is my first deposit in dafabet casino wallet so I'm eligible for first deposit bonus of ...
What is important to understand is that quite often online gambling trouble will arise due to players not reading the Terms and Conditions carefully. As online casinos tend to have specific Terms and Conditions, valid for their casino only, players need to cautiously read their Terms in order to know what their rights and restrictions are.
For example, casino bonuses – no matter if they belong to a group of welcome bonuses, match deposit bonuses, Free Spins or other online casino bonuses – come with specific wagering requirements, expiration dates, country restrictions and have certain other limits, all of which can usually be found in bonus terms.
Still, problems may occur even when players know all the bonus propositions, which is when their complaints are entirely valid. Either way, you can find all the bonus issue complaints listed here.
To reiterate, on this page you will be able to find an extensive casino bonus issues list, where all the casino complaints regarding bonus issues can be found. That includes both previously resolved complaints and the ongoing ones, so you can freely read the details of all of them at any time. All you need to do is scroll down the list, point and click.