Bonus Issues

Cloudbet Casino - Cloudbet Welcome Package sports turnover excluded from Cash Vault without clear term

Cloudbet Welcome Package – Sports Turnover Excluded From Cash Vault Without Clear TermI am submitting a complaint regarding Cloudbet’s 30-day ...

HappySlots Casino - Bonus Removal happyslotsdotcom

Hey guys, I received multiple emails, regarding a welcome bonus from Happyslots. They kept getting larger and larger and eventually I caved and ...

Lucky Hunter Casino - VIP Promotional Offer Not Rewarded

Lucky Hunter was running a promotion for VIP users (screenshots have been attached): 'Our referral bonus has been doubled exclusively for VIP from ...

Legiano Casino - Legiano Breaching their own terms and refusing to add freebet

Legiano have breached their own terms and refusing to grant my freebet (Offer they emailed and told me they would add once the bet was settled).Did ...

Spinanga Casino - Spears collection missing reward

Hello AskGamblers and Spinanga CasinoI’m making a complaint regarding the €100 reward for the Spears collection.The collection was completed ...

Spinanga Casino - Helmets collection

Hello;2 months ago, I completed the “Helmets” collection which gives the reward of 50EUR.It's also been those 2 months since I contacted them and ...

WinSpin Casino - Bonus not credited casino WinSpin

I signed up at WinSpin Casino and selected the welcome bonus for my first deposit. I made the deposit, received the bonus, played the slots, managed ...

Malina Casino - VIP Cashback not paid and no response from casino

I am a highest-level VIP player with MalinaCasino and am supposed to have dedicated VIP support.I was opted into daily cashback and was eligible for ...

Gamdom Casino - Please return my bonus to me

1.After observing very positive reviews and feedback, I chose Gamdom Casino.2.However, when I first participated in the betting game and earned $1,790 ...

Jackpoty Casino - Jackpoty have not credited my bonus for two days

Hello,Hope you can help as I haven't really had this issue before.Signed up to Jackpoty 2 days ago. Contacted chat to confirm what methods worked for ...

Winna Casino - Scammed for bonus

I signed up on Winna through their VIP Transfer program. I was promised a $7500 reward for wagering $1m. I asked if there was any time limit, and I ...

1win Casino - The first deposit bonus not given

hello! i deposited at this casino 2 days ago to try it out, and I saw a really good first-time deposit bonus (130%). I did a 100 dollar deposit. ...

Dafabet Casino - Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.Firstly, ...

Metaspins Crypto Casino - Bonus removed from my account unjustly

The casino has removed rakeback and other rankup bonuses from my account without sufficient reasons, and they told me i had to wager and deposit more ...

Pinco Casino - Unfair account closure and confiscation

To the AskGamblers Complaint Team and Pinco Casino Management,I am writing to formally lodge a complaint against Pinco Casino regarding the ...

BitStarz Casino - Removing my winnings without explanation

After spending a long time deciding where to make my first casino deposit, I eventually chose BitStarz. It is a decision I deeply regret to this day ...

Stake Casino - Missing 10 USD email deposit bonus

I am filing a complaint against Stake Casino regarding a targeted email promotion I received on July 9, 2026. The promotion explicitly stated that if ...

Magius Casino - Collection card bonus not redeemable

There’s this collector card game where you buy cards and get free spins by using coins. I've completed the 75$,150$ and now I'm at 300$ I collected ...

Viggoslots Casino - Free Spins not credited after an eligible deposit absurd support justifications

Dear AskGamblers Team,I am formally submitting this complaint against Viggoslots regarding a non-credited bonus (Free Spins) despite my full ...

Lucky7even Casino - Reward not received

I had 2$ free chip to play on sweet bonanza candyland. I used it and won 40$ but the 40$ never appeared in my account. The chat keeps telling me since ...

Jackbit Casino - Missing Bonus Round

I am lodging a formal complaint against Jackbit Casino regarding a technical dispute, a missing game round, and a failure to provide standard gaming ...

Dafabet Casino - I am writing to formally raise a complaint regarding the rejection of my withdrawal request of INR 10000

Dear Dafabet Support Team,Username: bswathi9191DOB : 21/11/1998Transaction ID: 518751121I am writing to formally raise a complaint regarding the ...

Coins Game Casino - Missing cashout limits

Hidden Bonus Terms and Evasive Support​​Dear AskGamblers,​I am opening this complaint against Coins.Game because they are ...

Vavada Casino - Denied AskGamblers Bonus and Refused to Explain Why

I would like to file a complaint regarding Vavada Casino and their handling of promotional bonuses obtained through AskGamblers.I used my AskGamblers ...

Pistolo Casino - Bonus not received even after wagering

I am filing a formal complaint against this casino for deceptive bonus practices that constitute a clear bait-and-switch scheme.Before making any ...

7Signs Casino - Claiming Askgamblers Welcome Bonus not valid

Very poor experience signing up to this casino.They refuse to honour the askgamblers exclusive welcome bonus (I went through the AG link and even used ...

SpellWin Casino - Spellwin did not credit the correct bonus and are refusing to do so

I deposited 300 euros and selected the 120% wednesday bonus. The casino seemed to add a 75 euro bonus which I cancelled.I emailed and went on chat ( ...

BC.Game Casino India - Deposit pending under manual review process

Status: Under ReviewOrder ID: F-1845320194579012558Credited Amount: 0 INROrder Amount: 14000 INRTxid: CK202...41440Create on: 07/10/2025, 16:24: ...