Bonus Issues

Spinanga Casino - My collections are not getting rewarded

Hello AG team, I just wanna clarify that the investigation has been open for 11 months. I completed the card collections in October and November of ...

Housebets Casino - Housebets withheld promot

I registered at Housebets and participated in a promotional event that required deposits to claim a bonus reward. I successfully completed 2 deposits ...

Slots of Vegas Casino - Marketing mistake

I am filing a complaint regarding the removal of 716.35 from my Slots of Vegas account after receiving a weekly cashback promotion for 5415. The ...

1xBet Casino - Cashback Issue

I've been a VIP Golden at 1xbet I've lost a significant amount of money, and I've been trying to claim a cashback bonus but instead when I try to ...

1xBet Casino - VIP CashBack Unavailable

My rank is Sapphire. I get cashback once every 2 days but I didn't get any cashback from Sep 12 until now. The last time I claimed on Sep 10. There is ...

Mr.Bet Casino - 462 dollars was unfairly removed from my account

$462 was unfairly removed from my account. I made a $15 deposit, which entitled me to 90 free spins. However, I also received a no-deposit bonus of 15 ...

Megapari Casino - Cashback Timer Reset and Refusal

I am filing a formal complaint against Megapari Casino regarding my account (ID: 764583593).I am a Bronze VIP player with over 870,000 experience ...

4raBet Casino - 4rabet Denied 1000 INR Spin Marathon Real Cash Prize Despite Mission Completion

I am a regular player on 4rabet (UUID: 6fa82c35-f456-4888-8baf-3b3e2e1d6953). I participated in the weekly "Spin Marathon" mission, which requires ...

22bet Casino - VIP cashback has been pending for two weeks

Hello AskGamblers Team,I am writing to request your assistance regarding a serious promotion issue with 22Bet. My account is fully verified, and I ...

1xBet Casino - Vip cashback unavailable

I'm on a bronze level and I get my 6% cashback every 6 days.Since i got my last cashback on 9 september I played a lot, went experience from 500,000 ...

1xBet Casino - Cashback not given

ID 917902527I lost thousand of dollars, still zero cashback still unavailable, for weeks already. Still not given. They should have credited it to me ...

Spinanga Casino - Spears collection reward not given

Hey, I've completed the collection named 'Spears' which gives a reward of 1,250Kč.The problem is that the system only shows 2/10.I have been asking ...

Spin Aura Casino - Bonus terms not applied correctly

I am submitting this complaint regarding SpinAura Casino (spinaura11.com) because a very substantial amount of my winnings was removed from my account ...

1xBet Casino - Vip cashback unavailable

Hello 1xBet Support,I would like to submit a formal complaint regarding my VIP Cashback.My id:1212941985I completed my Copper VIP level at 300,000 XP ...

Cloudbet Casino - Cloudbet Welcome Package sports turnover excluded from Cash Vault without clear term

Cloudbet Welcome Package – Sports Turnover Excluded From Cash Vault Without Clear TermI am submitting a complaint regarding Cloudbet’s 30-day ...

HappySlots Casino - Bonus Removal happyslotsdotcom

Hey guys, I received multiple emails, regarding a welcome bonus from Happyslots. They kept getting larger and larger and eventually I caved and ...

Lucky Hunter Casino - VIP Promotional Offer Not Rewarded

Lucky Hunter was running a promotion for VIP users (screenshots have been attached): 'Our referral bonus has been doubled exclusively for VIP from ...

Legiano Casino - Legiano Breaching their own terms and refusing to add freebet

Legiano have breached their own terms and refusing to grant my freebet (Offer they emailed and told me they would add once the bet was settled).Did ...

Spinanga Casino - Spears collection missing reward

Hello AskGamblers and Spinanga CasinoI’m making a complaint regarding the €100 reward for the Spears collection.The collection was completed ...

Spinanga Casino - Helmets collection

Hello;2 months ago, I completed the “Helmets” collection which gives the reward of 50EUR.It's also been those 2 months since I contacted them and ...

WinSpin Casino - Bonus not credited casino WinSpin

I signed up at WinSpin Casino and selected the welcome bonus for my first deposit. I made the deposit, received the bonus, played the slots, managed ...

Malina Casino - VIP Cashback not paid and no response from casino

I am a highest-level VIP player with MalinaCasino and am supposed to have dedicated VIP support.I was opted into daily cashback and was eligible for ...

Gamdom Casino - Please return my bonus to me

1.After observing very positive reviews and feedback, I chose Gamdom Casino.2.However, when I first participated in the betting game and earned $1,790 ...

Jackpoty Casino - Jackpoty have not credited my bonus for two days

Hello,Hope you can help as I haven't really had this issue before.Signed up to Jackpoty 2 days ago. Contacted chat to confirm what methods worked for ...

Winna Casino - Scammed for bonus

I signed up on Winna through their VIP Transfer program. I was promised a $7500 reward for wagering $1m. I asked if there was any time limit, and I ...

1win Casino - The first deposit bonus not given

hello! i deposited at this casino 2 days ago to try it out, and I saw a really good first-time deposit bonus (130%). I did a 100 dollar deposit. ...

Dafabet Casino - Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.Firstly, ...

Metaspins Crypto Casino - Bonus removed from my account unjustly

The casino has removed rakeback and other rankup bonuses from my account without sufficient reasons, and they told me i had to wager and deposit more ...