Bonus issues come in various shapes and sizes and can range from issues resulting from casino bonus terms violations, bonus abuse and bonus removal to the so-called 'bonus not found' issues and various others.
Bonus issues come in various shapes and sizes and can range from issues resulting from casino bonus terms violations, bonus abuse and bonus removal to the so-called 'bonus not found' issues and various others.
Unresolved
$5
Unresolved
High 5 Casino - Bogus Bonus and Email
I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...
Unresolved
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
Resolved
$40
Resolved
Legendz Casino - Promo credit denied after being told I was eligible
On April 3rd, I received an email offering a limited cashback promo. The offer stated that: If I suffered a net loss of 40SC, I would receive a 20SC ...
Unresolved
Unresolved
PuntCasino - Sign up bonus was not given
They said that they are not affiliated with this website they will not honor what you have listed as the sign-up bonus. I posted a picture of the chat ...
Unresolved
$3,371
Unresolved
Crown Coins Casino - Payment not received been more then 2weeks
I have been trying to contact support about my payment not received its been over 2weeks and support has not been able to communicate with me for over ...
Unresolved
Unresolved
Crown Coins Casino - Bonus game frozen
Bought a package for $80 which included a mini game bonus but game froze mid play and never rebooted. Contacted support they stated the issue would be ...
Resolved
$200
Resolved
Zula Casino - Not paying out for placing in tournament
I place 4th in one of their tournament on August 4th and was told I would receive 200 sc in 72 hours. Its been 4 days and they are not paying out the ...
What is important to understand is that quite often online gambling trouble will arise due to players not reading the Terms and Conditions carefully. As online casinos tend to have specific Terms and Conditions, valid for their casino only, players need to cautiously read their Terms in order to know what their rights and restrictions are.
For example, casino bonuses – no matter if they belong to a group of welcome bonuses, match deposit bonuses, Free Spins or other online casino bonuses – come with specific wagering requirements, expiration dates, country restrictions and have certain other limits, all of which can usually be found in bonus terms.
Still, problems may occur even when players know all the bonus propositions, which is when their complaints are entirely valid. Either way, you can find all the bonus issue complaints listed here.
To reiterate, on this page you will be able to find an extensive casino bonus issues list, where all the casino complaints regarding bonus issues can be found. That includes both previously resolved complaints and the ongoing ones, so you can freely read the details of all of them at any time. All you need to do is scroll down the list, point and click.