Bonus Issues

Winna Casino - Scammed for bonus

I signed up on Winna through their VIP Transfer program. I was promised a $7500 reward for wagering $1m. I asked if there was any time limit, and I ...

1win Casino - The first deposit bonus not given

hello! i deposited at this casino 2 days ago to try it out, and I saw a really good first-time deposit bonus (130%). I did a 100 dollar deposit. ...

Dafabet Casino - Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.Firstly, ...

Metaspins Crypto Casino - Bonus removed from my account unjustly

The casino has removed rakeback and other rankup bonuses from my account without sufficient reasons, and they told me i had to wager and deposit more ...

Pinco Casino - Unfair account closure and confiscation

To the AskGamblers Complaint Team and Pinco Casino Management,I am writing to formally lodge a complaint against Pinco Casino regarding the ...

BitStarz Casino - Removing my winnings without explanation

After spending a long time deciding where to make my first casino deposit, I eventually chose BitStarz. It is a decision I deeply regret to this day ...

Stake Casino - Missing 10 USD email deposit bonus

I am filing a complaint against Stake Casino regarding a targeted email promotion I received on July 9, 2026. The promotion explicitly stated that if ...

Magius Casino - Collection card bonus not redeemable

There’s this collector card game where you buy cards and get free spins by using coins. I've completed the 75$,150$ and now I'm at 300$ I collected ...

Viggoslots Casino - Free Spins not credited after an eligible deposit absurd support justifications

Dear AskGamblers Team,I am formally submitting this complaint against Viggoslots regarding a non-credited bonus (Free Spins) despite my full ...

Lucky7even Casino - Reward not received

I had 2$ free chip to play on sweet bonanza candyland. I used it and won 40$ but the 40$ never appeared in my account. The chat keeps telling me since ...

Jackbit Casino - Missing Bonus Round

I am lodging a formal complaint against Jackbit Casino regarding a technical dispute, a missing game round, and a failure to provide standard gaming ...

Dafabet Casino - I am writing to formally raise a complaint regarding the rejection of my withdrawal request of INR 10000

Dear Dafabet Support Team,Username: bswathi9191DOB : 21/11/1998Transaction ID: 518751121I am writing to formally raise a complaint regarding the ...

Coins Game Casino - Missing cashout limits

Hidden Bonus Terms and Evasive Support​​Dear AskGamblers,​I am opening this complaint against Coins.Game because they are ...

Vavada Casino - Denied AskGamblers Bonus and Refused to Explain Why

I would like to file a complaint regarding Vavada Casino and their handling of promotional bonuses obtained through AskGamblers.I used my AskGamblers ...

Pistolo Casino - Bonus not received even after wagering

I am filing a formal complaint against this casino for deceptive bonus practices that constitute a clear bait-and-switch scheme.Before making any ...

7Signs Casino - Claiming Askgamblers Welcome Bonus not valid

Very poor experience signing up to this casino.They refuse to honour the askgamblers exclusive welcome bonus (I went through the AG link and even used ...

SpellWin Casino - Spellwin did not credit the correct bonus and are refusing to do so

I deposited 300 euros and selected the 120% wednesday bonus. The casino seemed to add a 75 euro bonus which I cancelled.I emailed and went on chat ( ...

BC.Game Casino India - Deposit pending under manual review process

Status: Under ReviewOrder ID: F-1845320194579012558Credited Amount: 0 INROrder Amount: 14000 INRTxid: CK202...41440Create on: 07/10/2025, 16:24: ...

Spinlander Casino - Improperly removed winnings

Hi there.I hope you are well.I recently completed the wagering for a bonus with Spinlander, finishing with €3784.73.However, they then removed the ...

ZenBetting Casino - Free spins win not given

Two weeks ago I took advantage of a promotion of 50% deposit + 50 FS. The winnings from the free spins did not go into my casino balance. I wrote to ...

CryptoCasino - Admin confessed broken system

I am filing a formal dispute against CryptoCasino.com (Deep Dive Tech B.V., License #365/JAZ) regarding a systemic software failure that has resulted ...

Spinanga Casino - Spear collection

Spear collection collected all ten cards. Only progress shows 2/10 Spinanga contacted about this issue but it’s about one month the problem has not ...

BC.Game Casino - Taco bonus not given

My taco bonus in bcgame was not given. The system support told me they will manually credit my bonus but no updates. They keep redirecting me to other ...

Xon Bet Casino - 3000pln withdrawal dealy and unfair document rejection

I am filing a formal complaint against Xon Bet regarding a withdrawal of 3000 PLN.I requested my withdrawal on March 18th. For over two weeks, the ...

PowerUp Casino - Hidden max cashout on bonus

Hello, I logged in on powerup casino after changing my password (they have usually some bonusmoney or freespins left on player accounts to play. I ...

Chanced Casino - Refusing to replay my 8 bonus spins

I was playing Ragnawark-40k for $80/ each spin and hit the bonus for 8 rounds. The multiplier starts at 2x the amount you win each spin, if you do win ...

MrPacho Casino - Dispute regarding incorrect bonus conversion and breach of TC Section 7 16

I am filing a formal complaint against Mr. Pacho Casino regarding a direct violation of their own Bonus Terms and Conditions.Today, April 7, 2026, I ...

SlotLounge Casino - Refer a friend bonus not given

On the 9th Feb 2026 I received an email (received an error trying to attach but can forward if needed) that talked abouted terms for their referral ...