Account Handling Issues - Page 63

Cozyno Casino - Not following responsible gambling policy

Hello!I want to file complaint against Cozyno casino. This Casino does not follow responsible gambling policy. I requested casino to close my account ...

b-Bets Casino - Unfair account closure and confiscation of balance

hello! b-bets closing my account unnecessarily , waiting for my money to be paid. they asked me many documents, utility bill, national ID ,passport ...

b-Bets Casino - Unwillingness to return a deposit

I played on their website, after winning decided to withdraw some of the money, with account verification the account was blocked due to the fact that ...

YoyoCasino - Account closure, and winning of 9 990 SEK confiscated without any proof

Hello! I made a deposit of 2 000 SEK to recive the welcome bonus of 100%. I recived the bonus without any problems, and i had a wagering requirment ...

BGO Casino - Unjustly forcing me to fill SAR to get my complete deposit history

I contacted bgo live chat to request account closure for good. But during chat i asked for my withdrawal and depoist history. They confirmed account ...

King Billy Casino - Ignoring Responsible Gaming policy and then stealing winnings with unjustified accusations

I will try to short the story as much as possible. I had account here, fully verified. Played one night, lost because there were some issues on their ...

BonanzaGame Casino - Refusal to payout

BonanzaGame Casino refuses to payout my winnings after several deposits and winning 3700,00 euro on my last deposit. They claim I have multiple ...

Omni Slots Casino - Closed account and confiscated winnings without any reason

I won 1989 euro at Omnislots casino several days ago. They asked for the documents ( including selfie ) and that was provided to them promptly. After ...

Space Casino - Account closed and balance of 2.274 BTC unjustly confiscated

On December 10 I got registered at Space Casino. I made 2 deposits and on the second deposit I managed to get some winnings. I played through the ...

10Bet Casino - Arbitrary account closure and bonus cancellation

Hello, I have an account with 10bet for a few weeks and I have deposited over 1700€ to them and placed my bets with no problems. I received their ...

NikkiBET Casino - Account lockout, investigation pending for weeks

Hello! I opened the account in Nikkibet, replenished it through Neteller. Got a bonus, made a few bets. It was November 26th. The next day I was ...

Bet365 Casino -Closed my account without any further information.

I was playing on bet365 casino since 2-3 years now. all was perfectly fine. recently i also deposited again around 2000 euro and lost them during the ...

LeoVegas Casino - Suspending my account claiming multiple accounts, refusing to provide any evidence

In the ending of September 2017 i registered on LeoVegas. I made a deposit through Trustly, it was like 4000 SEK. I played mainly Live Roulette and ...

Planet 7 Casino - Account Closed after Payment

A few months ago I joined Planet 7 Casino and was having a blast. I was hitting regularly, and took my money into the Slot Tournaments they have, and ...

Party Casino - Closed my account and confiscated my winnings without providing valid reason

Party casino account created 29.04.2015 Deposit $25 using webmoney Credited bonus $ 25 Play slot machines (bet 2-5$) Bonus is clear Won $1700 Sent ...

SlotV Casino - Refusing to close account permanently with absurd reasons

I want to close my account on SlotV, and therefor I contact the support. I get the answer back that I have to take a call with my "account manager" ...

Box24 Casino - Poor customer service and missing payment

Having trouble with box 24. Was in contact thru email but recently the have ceased all communication and they have no phone support. I have attached ...

PokerStars Casino - Account frozen without a reason

Hi, last Friday October 3th, i opened an account with PokerStarsCasino, i deposited 133 USD, i played live baccarat, my balance went up to 1450 USD ...

Get Lucky Casino - Winnings stolen and account closed

Hi I won a large amount of £2738 from Get Lucky Casino, They then asked me for documents which I uploaded, and these were approved, the very next ...

Platinum Play Casino - Locked account and winnings not paid out

Hi, I received an email from Platinum Play on 10th of November: Unfortunately, irregular activities have been taking place on your Platinum Play ...

Betfair Casino - Closed my account with $3000 balance without any justification

My betfair online account has been closed without any reason, I have 3000+ US $ in my account. On checking with the betfair team, only say its a ...

Playamo Casino - Unjustified closure of account to avoid paying substantial 31,500 AUD winnings

I have had an account with Playamo for the past 3 months, and was on VIP status, I had made multiple successful withdrawals amounting to approximately ...

Slots Plus Casino - Run-Around On Payments

Hi AskGamblers, I'm hoping you can help me. In December of 2015, I won $17895.53 at Slotsplus casino. Initially, they were very good about ...

LeoVegas Casino - Confiscated winnings claiming duplicate account which is NOT true

Hello. I will make this fairly simple. I made an account at LeoVegas, played, had 44.000 NOK on my account which I was ready to withdraw after my ...

Sloty Casino - Unable to access my account, support won't help me

I had registered with Sloty and made four deposits. I was in the middle of playing a game, and it booted me out completely of the site. When I tried ...

BGO Casino - Locked out of account, no response and no help!!

I joined BGO and deposited £100, which is quite a significant sum for me. The site crashed during my first session and when logging back in I entered ...

Cool Cat Casino - Refusing to comply with my request and close my account

I no longer play online and have asked multiple times to have my account closed. These requests have been made several times over the past 12 months, ...

Slots Plus Casino - Not closing my account

I no longer play online and have asked multiple times to have my account closed. These requests have been made several times over the past 12 months, ...