I registered on Bet it all casino, made a deposit of 150 euros and received 150 euros, I was completing my wagering and my account was suddenly blocked when I was playing on 18th of October. I had nearly 2.000 euros on my account and haven`t even completed my wagering yet. The casino management stated that my account is being investigated and that I have to send documents and verify my identity by phone. I sent my documents on 25th of October and I asked casino to call me, but they returned my deposit without calling me and my account was blocked. When I asked why, casino stated that my account is being verified. I do not know what is being verified since casino stated that they should call me to verify my identity by phone and they did not call me. Please help me to solve this issue, I haven`t even completed my wagering requirements and I am willing to continue playing.