Complaint #280 Raging Bull Casino

No response to e-mails

By Sturfc54

7 years ago

Message on forum

I signed up to Gamstop in the UK away back in June of this year. During a tough time in September I decided to sign upto raging bull casino, got registered ok, deposited funds, when I decided enough was enough I e-mailed Raging Bull through the support@ragingbullcasino.com e-mail address on October 2nd stating I would like my account be closed. Still I was allowed to deposit again that day.

I have had no interaction or response from anyone at this casino the only response I got was automated

“Thank you for contacting Raging Bull Casino.

We have received your email and are assigning it to a casino representative. You can expect to receive a response from us within five (5) business days.

To help track your inquiry we have generated a reference number. Your reference # for the email you just sent is.

You can reply directly to this mail for any further communication with Raging Bull Customer Support Center in regards to this issue.”

November 7th I email again asking someone to reply to my previous email from October 2nd

Again I got nothing. December 1st I get yet another automated response asking me to take part in a 30sec survey.

Deposited £153.40 GBP into my account. Don’t know what this equates to in USD$

Disputed Casino Raging Bull Casino

Reason Account closure

Discussion

AskGamblers

• Support Team

7 years ago

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Raging Bull Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

Sturfc54

7 years ago

AG, you may close this complaint.

My bank online clearly shows the date of October 2nd. If I make a card transaction it shows the date I made it, not a date exactly a week later.

Raging bull can continue to lie & keep the £46 that I’m disputing.

Thanks for trying to help by taking my complaint on anyway.

Regards

Stuart

AskGamblers

• Support Team

7 years ago

Dear @Sturfc54,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers

• Support Team

7 years ago

Dear @Sturfc54,

We would like to use the occasion and confirm that it is completely normal for a payment made and processed in the end of September to be marked as finalized in October at the bank statement when it comes to international bank transfers.

Also, we would appreciate if you could send to AskGamblers Casino Complaints Team a copy or a screenshot from your casino account deposit history for the relevant period.

The evidence regarding the deposit made in October you may send directly to the support@askgamblers.com

Thank you for your cooperation.

Raging Bull Casino Complaint Stats

Resolved 588 / 639

Avg. Amount $2,569

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

Resolved

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

Resolved

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.

Resolved

$3,772

Cant find a way to withdraw the winning money

Please help me, I have verify everything including ID and Card payment, all approved and passed but when trying to wd I was being back and fourth with suppport telling me to canceled then try other way but then they said they cannot sending it to my bank. Now I want them to just simply sending it thru bitcoins for me as I would be using it for depositing from now on

Resolved

$2,500

Withdrawal delayed since April 20th

Withdrawal took month, and I still haven't received it

They wouldn't let me withdraw, but they canceled it 6 times, made me do my verification 3 times.

Almost the worst casino I've played on.

They try to just scam u outta ur winnings, hoping ur play through them.

They take ur money so easily, but dont wanna pay. Just really endless, you don't care, wait months.'