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What is AskGamblers CasinoRank?

CasinoRank is an advanced system developed by AskGamblers professionals to appoint unbiased ratings to online casinos and thus give players a clearer picture of what they can expect from a casino brand. The secret of CasinoRank lies in its complex algorithm that considers all aspects of an online casino and updates the rating accordingly.

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How is CasinoRank calculated?

To accurately appoint a score, CasinoRank takes into account dozens of criteria, encompassing the diversity of payment methods, payout and KYC speed, AskGamblers Casino Complaint Service (AGCCS) history, player reviews, the quality and responsiveness of customer support, variety of games and providers, operating licenses, website design, and much more.

How does the CasinoRank Work?


How does the CasinoRank Work?

Casino Details 50%

Technical parameters of an online casino, including but not limited to withdrawal and pending timeframes, payment methods, withdrawal limits, channels and availability of customer support, and the variety of software providers.

AGCCS History 25%

An online casino's track record with the AskGamblers Casino Complaint Service (AGCCS), taking into account the ratio of filed complaints against the number of pending and resolved complaints.

Player Reviews 15%

Online casino reviews submitted by members of the AskGamblers community, consisting of a written review and a score from 1 to 10.

Design Details 10%

A series of design-related aspects, including but not limited to the website's responsiveness, user-friendliness, and ease of navigation.

How does a casino get a good CasinoRank?

To achieve the best possible ranking, online casinos must continuously improve all parameters that influence their final CasinoRank score. As illustrated by the pie chart above, different criteria have different weightings when it comes to CasinoRank.

While some things count more than others, effectively, the better a casino's offering overall, the better their score will be. Short pending and withdrawal times are a must but so is listening to and acting on players' feedback - it all counts!

CasinoRank takes into account a casino’s track record with AGCCS because players want to be certain that, should they encounter an issues, the casino will solve it quickly. Online casinos can improve their AGCCS history by increasing player satisfaction and, in turn, reducing the number of complaints, while at the same time making an effort to resolve the complaints filed against them as quickly as possible.
Having multiple positive reviews from AskGamblers players makes a real difference in improving an online casino’s CasinoRank. Brands that regularly engage with their players are more likely to see them share their positive experiences. Finally, in case of fake, unfair, or false player reviews, the casino in question should immediately report them to the AGCCS team.
Website design plays a crucial role in the overall playing experience and that’s why CasinoRank takes it into account. Players want to be able to sign up quickly and get playing on any device, including their phone. Online casinos are, therefore, encouraged to improve the various facets of their websites, such as loading times, search functionality, site responsiveness and the number of supported languages, as well as fix bugs promptly when they occur.
Finally, casinos with quality services will undoubtedly achieve a higher CasinoRank. Whether or not a casino processes payments in under 24 hours, allows players to cash out 24/7, holds reputable licenses and provides a 24/7 live-chat service are all included into the CasinoRank’s calculation. These services and many more that are important to players are taken into consideration.

Why can players trust AskGamblers CasinoRank?

As we have shown, CasinoRank is an unbiased algorithm that calculates a casino’s rating based on myriad factors, including the quality of the casino’s features as well as its reputation and complaints history. Therefore, players can be certain that each brand’s ranking is based solely on data. The trustworthy AskGamblers CasinoRank can’t be influenced by anything other than hard facts, allowing our players to always get the truth, then play.