Account Handling Issues - Page 52

21 Dukes Casino - Withdrawal approved, then got my account closed without further info

Hello...so after a very grueling time consuming process of verification of all necessary I.d proof of address credit card pics and credit card voucher ...

BetBoro Casino - Took my money without any explanation and proof

I opened account in Betboro, I deposited 200 euro and took 50% welcome bonus. I had good luck and managed to reach 1 247,xx euro balance while ...

Justspin Casino - Self exclusion issue

Hi, my previous complaint about this problem has been rejected.I'm contacting you because on 30. September 2019 I have self-excluded myself from 21. ...

Campeonbet Casino - Account locked casino remains unresponsive

Dear askgamblers team,It all started well. Within hours the verification of my account was completed. I got lucky playing online casino and also made ...

Slots Village Casino - Account closed with no further explanation

I’m very appreciative that I found this site because I have hit the brick wall trying to resolve this issue! Couple emails between slotsvillage ...

Casoo Casino - They closed my account and I have no idea why

On Monday 9.12 I made an account and deposit with bonus. I wagered the bonus and made 400 Euros withdrawal request and sent all the documents they ...

18Bet Casino - Account closed and no explanation so far why €4,900 balance is still not paid

02 December 2019 when i tried to log into my 18bet account that has around 4800-4900 euro balance but i couldn't and saw message that the account is ...

Gala Spins Casino - Winnings held and account closed due to a business decision

I don’t regularly play Gala Spins but I deposited £20 on Monday night and won £561.28 on ‘Book of the Irish’ game. I immediately proceeded ...

PokerStars Casino - Account under routine investigation and no response from support

Hello. I am currently being ignored by PokerStars Casino regarding my account is under routine investigation. It's been already 72 hours and I have ...

Slotzo Casino - Account closure

29.10.2019 I made a deposit of 98 € and won 3200 €. After a request to withdraw money 3200 €, the account was blocked and requested documents. ...

PokerStars Casino - Froze account after deposit, not responding anymore

PokerStars froze my account after I deposited $410. The reason cited was that my account is associated with another account. I live in the same ...

Casoo Casino - Account closure without valid cause

Casoo is trying to come up with anything for past 3-4 weeks to prevent payment of 45.000 EUR which I've won fair and square. Now, they've closed up my ...

LeoVegas Casino - Account locked for security reasons

A day after I made a withdrawal my account became locked for “security reasons”. This happend Thursday november 14th. My account is fully verified ...

EmuCasino - Withdraw never came and then blocked account when enquired

On 1st November 2019, I deposited $150 into my Emu Account, through out the night I played numerous slot games and black jack, by the end of the night ...

Royal Ace Casino - Closed account after requesting $9,500 withdrawal

Help, I signed up at royal ace casino and deposited with barkleys USA credit card 70$ got bonus from them and won 12.100$ I played my bonus till 9.500 ...

BetOnline Casino - Account Blocking

Dear Sirs,I made a withdrawal for $2000 in bitcoin on sportsbook betonline.ag.My payout has been denied and my account has been locked without reason ...

Playamo Casino - Account closed on false accusation of second account

Since the 4th of May I have been attempting to withdraw my balance of $420 from playamo. Playamo claimed by account had a duplicate and I would need ...

Bronze Casino - Accepting players from UK

Hi I signed up and deposited on your site with no problems at all. I've since discovered you hold no UK gaming license and it clearly states on here ...

MyChance Casino - Casino closed my account with my winning

Hello! So I've been playing with this casino for a long time. Fortune finally favored me with their reload bonus, when I 17.9.2019 deposited 200 euros ...

bwin Casino - Account Closure after Withdrawal Request

Hi All!I have had a BWIN account for some time now and they have received ALOT of custom from me. I have made several withdrawals and deposits with no ...

mBit Casino - Terms and conditions not being applied in a fair manner

Several days ago I attempted to make a withdrawal after winning a decent amount at slots. I was prevented from doing so due to a KYC document request ...

BetBoro Casino - Account blocked over a year for no reason

Hello. I made my account about a year ago. At the end of November 2018 this casino blocked my account with my money for no reason and I was demanded:1 ...

Casino Heroes - Casino deleting winnings without any legit reason

Hello together,Some days ago I started playing on Casino Heroes because I only heard a lot of positive stuff about that casino and its bonus.I ...

Expekt Casino - Took my money based on unjustified violation of non-existing term

Hello,First sorry for my bad English.I created a account a few hours ago at Expekt. I deposit 100€ by trustly and only played black jack. I won 300 ...

Pelaa Casino - Account blocked and funds being held

After a period on gamstop which expired on 27/09/19, I registered with Pelaa Casino on Monday 21st October. I thought I'd try this casino as it had a ...

PokerStars Casino - Account verification lasts forever

My account was restricted for a verification , i sent my documents 3 times How they ask on my email , and i have no awnser for a week from the support ...

Wink Slots Casino - Self exclusion terms violation

I submitted a complaint about winkslots and it got rejected because not enough evidence. So I have e-mail 888 casino asking when I first started a ...

Lucky Nugget Casino - Seized account without any explanation

i ddeposit 100$ using echeck on their casino and when i clicked on deposit i realise thats was not my bank account and i have contact support to fix ...