Personal Experience
Your review should describe your own positive or negative experience with an online casino. Please do not repeat something you have read on another forum or heard from another player. Instead of summarising our casino review, tell your own story. Your firsthand experience and observations can help other players make informed decisions.
Complaints
We understand that a past or ongoing issue with a casino may strongly influence your review and rating. You are welcome to share a negative experience, provided that you explain what happened and support your claims with relevant details. However, the user reviews section is not intended for lengthy complaints or ongoing disputes. If you need help resolving an issue with a casino, please use the AskGamblers Casino Complaint Service.
Provide Relevant Details
You are free to express your honest opinion about a casino, but please support your statements with relevant facts and details. Avoid one-sentence reviews such as “This casino is great” or “This casino is terrible.” Explain what you liked or disliked and why.
Updates
We understand that your opinion of a casino may change over time. However, please do not submit multiple reviews about the same casino or experience within a short period. If you want to add new information to an existing review, update it where possible rather than submitting a duplicate.
Formatting
Please make your review easy to read. We don't expect perfect writing, but we ask that you use basic spelling, punctuation, and paragraph breaks. Clear formatting helps other players understand your experience.
Capital Letters
Please do not write entire words or sentences in capital letters for emphasis. It can make your review difficult to read and may appear as though you are shouting.
Conflicts of Interest
Reviews must be honest, impartial and based on genuine personal experience. Casino representatives, employees, managers, and anyone closely associated with a casino may not post reviews on that casino’s page. Casinos must also not ask employees, customers or other individuals to submit misleading or incentivised reviews. If you have a connection to a casino that could influence your review, you must disclose it.
Privacy
All user reviews are public and can be viewed by anyone visiting our website. Do not include sensitive personal information belonging to you or anyone else. This includes full names, email addresses, telephone numbers, payment details, identification documents, and any other information that could compromise someone’s privacy or security.
Original Content
Submit only content you have written yourself. Do not copy reviews or other material from websites, forums or other users.
Language and Conduct
Humour, colourful language, and creative writing are welcome, but offensive, discriminatory, threatening or abusive language is not permitted. Content that constitutes verbal abuse or otherwise breaches our Terms and Conditions may be removed and could result in the suspension of your account.
