AskGamblers Podcast: The Best Gambling Podcast in 2024

Professional player Vladimir Božinović joins the podcast to outline what makes an elite poker player and offer words of advice for amateurs.

Casino games are constantly evolving, and a new trend is never far away. Here, Mariia Baranova from Slotegrator joins our podcast and gives us a peek into the future of different game modes.

AskGamblers is established and trusted by the gambling community for, among other things, its reliable and fair complaints service, often used to mediate disputes between operators and players. Working tirelessly, our AskGamblers Casino Complaint Service team has helped players recover over $49 million of unfairly confiscated money and counting.

In episode 21 of the podcast, Danijela Pavlovic, the website's Support Team Coordinator, joins in to discuss and explain the process in detail.

For convenience, the timestamps below will take you to key parts of the podcast:

(5:13) Can all the players submit a complaint against any online casino?

(7:08) How do you deal with a received online casino complaint, step by step?

(10:08) What is the most common type of player complaint?

(11:34) Essential requirements and guidelines to submit a complaint.

Live casino expert Ieva Krasovska, who has experience working at industry heavyweights Evolution and LeoVegas, is a fount of knowledge in this area. Here, she joins our podcast to outline exactly how to get the most out of live dealer games.

For convenience, the timestamps below will take you to key parts of the podcast:

(5:22) Fairness and Randomness in Live Casino Games

(10:54) What are the main aspects players should be aware of before joining a live casino game table?

(14:16) Live Blackjack, Live Poker and Roulette: which are the most popular among the players?

(17:22) What advice would you give to players that want to enjoy live casino games?

This episode of the podcast is part of the charity month celebrations on AskGamblers and sees some of the big winners from the 5th edition of the AskGamblers Awards share their thoughts.

Jovan Simov is ideally placed to talk players through the ins and outs of casino VIP programs. In this episode, SlotWolf Casino’s Head of Operations outlines exactly what these programs are, how to join one, and the benefits that you can expect.

Endorphina’s CCO Kirill Miroshnichenko knows a thing or two about creating a successful themed slot - here he imparts that knowledge to reveal the creative process that developers go through, as well as details on his company’s 10-year anniversary celebrations.

Relax Gaming has just released a brilliant new progressive jackpot feature called Dream Drop - the company’s CPO, Simon Hammon, talks all about it here, including details on what makes it unique from a player’s point of view, as well as which slots will include the technology.

For convenience, the timestamps below will take you to key parts of the podcast:

(10:00) What is unique about Dream Drop from a player’s point of view?

(15:20) How does the Dream Drop progressive jackpot work in the Temple Tumble 2 slot?

(18:02) How is the jackpot contribution worked out on Dream Drop titles?

(24:10) Snake Arena Dream Drop slot and the next Dream Drop titles to be launched.

Peter Kovisars, CEO at Spinwise, a marketing company that represents Tsars Casino, Casoo, Wisho and Winnerz, is the AG podcast’s latest guest. Here he outlines what players should look for in online casino bonuses, including his opinion on cashback offers and free spins.

No one knows the AskGamblers Awards process and ceremony better than Dijana Radunović - here, the Account Management Team Lead at Catena Media outlines how voting works, as well as how players can get involved in the event themselves.

For convenience, the timestamps below will take you to key parts of the podcast:

(1:16) AskGamblers Awards explained

(5:56) AskGamblers Awards phases and how players can take part in it

(10:20) When will the winners be announced?

(10:45) AskGamblers Charity Night

Andrew Crosby, Chief Commercial Officer at Kalamba Gaming, dispenses invaluable knowledge around slots and covers the topic of return to player - or RTP - highlighting how much attention should be paid to the percentage when playing.

For convenience, the timestamps below will take you to key parts of the podcast:

(3:25) Why should players take notice of RTP?

(5:48) How important is the percentage number when considering which game to play?

(10:17) What is the direction that Kalamba is taking regarding volatility and RTP?

(19:03) Final tips when it comes to RTP

AG forum member Fiekie247 returns to the AG podcast for his second appearance on the show. As a hugely experienced player himself and a mentor to inexperienced members of the forum, he is ideally placed to outline mistakes to avoid with slots, casino bonuses and much more.

For convenience, the timestamps below will take you to key parts of the podcast:

(2:16) Important things to keep in mind to go through a smooth registration process

(5:20) Advice to players to refrain from errors while playing online slots

(10:25) Misunderstandings of sticky casino bonuses

(15:11) Main words of advice on player's verification process

Tessa van der Steen, Money Laundering Reporting Officer at L&L Europe Ltd. joins to explain the KYC and verification process and how it is an obligatory part of life for online casino players, as well as the customer details that are required before an account is fully functional.

This involves a look to the future with how technology is being utilized. For convenience, the timestamps below will take you to key parts of the podcast:

(2:44) What does KYC mean for a casino player?

(5:42) Reasons for requesting extra documentation, like proof of funds or wealth.

(10:49) What would happen if a player failed on the KYC checks?

(16:24) AI, facial recognition and biometrics: the future of KYC procedures.

Gloria Cereda, Catena Media’s General Manager for the Asia-Pacific region, joins for a fascinating chat around how iGaming is becoming less male-dominated. This includes a surprising study from New Jersey which shows that women bettors tend to win more often.

For convenience, the timestamps below will take you to key parts of the podcast:

(2:16) Women tend to be more clever about the way they gamble, says Gloria

(7:02) Best practice to avoid gender stereotypes in online slots

(11:32) Creating a safe and more inclusive iGaming environment for women

(12:24) Responsible gambling focused on female players

In the ninth episode of our podcast, we had the pleasure to host Oleh Moroz, Head of Gambling Business Development at Parimatch Tech, who answered our questions about slots tournaments: how to take part in them and much more.

Use the timestamps to seek the main points in the interview:

(1:20) Provider- vs. operator-hosted tournaments

(6:47) Slot tournaments basic rules

(10:24) Determining a slot tournament's prize

(21:09) Parimatchwin slot tournaments

In the 8th episode of AskGamblers Podcast, we welcomed a member of our Forum, Fiekie247. Fiekie took the time to answer our questions and share his two cents about the vast world of online slots, explaining why he prefers one type of slots over the others and discussing his biggest win so far.

(3:55) What slot were you playing when the win hit?

(8:42) How did it happen?

(19:05) How much did you win?

(21:17) Process of withdrawing the money prize

(25:21) Common mistakes newbies should avoid when playing slots

In our seventh episode, we enjoy the wonderful company of Andreza Majela, Campeón Gaming's head of Affiliates & Partnerships who talked to us about sticky and non-sticky bonuses, what they mean, and what should players know if they find them at an online casino.

(1:43) Example of a sticky and non-sticky bonus

(10:11) Sticky bonus and progressive slots

(11:24) Terms to pay attention to it

(15:13) New bonuses and offers at Campeón Gaming brands

In our sixth episode, we're talking to Jack Symons, founder and CEO at GamBan, gambling-block software that prevents access to gambling sites and apps.

Use the timestamps to seek the main points in the interview:

(6:41) How GamBan software works

(16:15) Who do you recommend should use Gamban?

(30:10) GamBan's impact

(40:41) Responsible Gambling

In our fifth podcast episode, we talk about progressive slots, their popularity, and some of the most impressive wins with our esteemed guest Henrik Fagerlund, Director, Product Innovation at Evolution.

Use the timestamps to seek the main points in the interview:

(11:54) Are progressive games for new or experienced players?

(13:32) Contribution percentage

(18:30) RTP and volatility of progressive slots

(22:22) When will the jackpot hit?

(24:42) NetEnt's most impressive progressive slots wins

In the fourth episode of our podcast, as part of our Charity Month celebration, we invited the winners of this year's AskGamblers Awards to tell us what puts them at the very top of the iGaming industry.

In our third episode, we met with Simon Hammon, CPO at Relax Gaming, to discuss player strategy as well as how slots work, with a focus on the ground-breaking mechanic, Megaways slot feature. Moreover, we talk about Magaclusters mechanic and a recently-launched, attractive global jackpot mechanism, Megapays.

Jorge Pinto, Marketing Director at Max Entertainment, is our guest for episode two of the AG podcast. Here he offers insight into casino bonuses and how they work, including an overview of the different types of bonuses that can be claimed and whether he thinks these casino offers will still be around in the future.

In episode one, Olle Dickson, who works in CRM for BitStarz Casino and is also a cryptocurrency expert, joins the AG podcast to discuss how the technology and Blockchain are being used by casinos. This includes his predictions on where the industry is heading as well as a discussion about e-wallets.