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Vavada Casino

7.7
CasinoRank Good
6
Player rating 23 reviews
Complaint response 1 day avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Fast withdrawals
  • $1 million monthly withdrawal limit for cryptos
  • Multiple support options, including live chat
What we don’t like
  • Low withdrawal limits for new players
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Russian, Bulgarian, German, Kazakh, Spanish, Polish, Swedish, Portuguese, French, Hungarian, Turkish, Japanese, Korean, Greek, Finnish, Italian, Uzbek, Hindi

Established

2017

Licences

Curacao Gaming Control Board

Affiliate Program

Company

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

Deposit Methods

Visa, MasterCard, Bank Wire Transfer, Skrill, Neteller, Apple Pay, WebMoney, Piastrix, SMS, Jeton, MuchBetter, Rapid Transfer, Boleto, Bitcoin, Ethereum, Tether, Binance, TRON, Pay by Mobile, Papara, Pix, Litecoin, Sepa, UPI, PhonePe, Paytm, IMPS, BLIK, Google Pay

Currencies

Euros, US dollars, Russian rubles, Kazakhstani tenges, Brazilian reals, Mexican pesos, Turkish Lira, Ukrainian hryvnias, Bitcoin, Ethereum, Tether, Hungarian forints, Bulgarian leva, Polish zlotys, Swedish kronor, Japanese yen, South Korean won, Australian dollars, Norwegian kroner, Romanian lei, Belarusian rubles, Canadian dollars, Uzbekistan som, TRON, Litecoin, Indian rupees, Binance Coin

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Skrill, Neteller, WebMoney, Piastrix, Jeton, MuchBetter, Rapid Transfer, Bitcoin, Ethereum, Tether, Sepa, Pix, Papara, Litecoin, TRON, Binance

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 0-24 hours
Cheques: Not offered
Card Payments: 0-24 hours
Pending Time: 0-24 hours

Withdrawal Limit

USD 1,000 per day, USD 5,000 per week, USD 10,000 per month

Software

Amatic Industries, Belatra, Betsoft, BetGames, Blueprint Gaming, Booongo Gaming, Amusnet (Former EGT Interactive), Elk Studios, Endorphina, Evolution Gaming, Fantasma Games, Gamomat, Habanero, Hacksaw Gaming, Iron Dog Studios, iSoftBet, Kalamba Games, Merkur Gaming, Games Global, NetEnt, Nolimit City, PariPlay, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, ReelPlay, Relax Gaming, Stakelogic, Spinomenal, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Yggdrasil Gaming, Igrosoft, BGaming, Big Time Gaming, Eurasian Gaming, Pocket Games Soft, Avatar UX, Peter & Sons, Popiplay, Spribe, Turbo Games, Ezugi, Jili Games, Novomatic, SmartSoft Gaming, TaDa Gaming, 3 Oaks Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor's View

We love Vavada Casino's simplicity. The straightforward design and navigation allow everyone to join Vavada and enjoy a plethora of games. Even if you’re not tech-savvy, you can access the casino from your desktop or your mobile quickly and start playing.

General Information About Vavada Casino 

Vavada Casino has been at AskGamblers for some time and has maintained a good CasinoRank score, coupled with steadily solid player reviews you can read below our casino review. These have been written by AskGamblers members with hands-on experience at the casino.

Crypto users will especially enjoy this one due to high withdrawal limits, but even if you’re not depositing cryptocurrencies, you can still expect fast withdrawals, while not having to worry about safety. Overall, Vavada Casino is safe and reliable.

When you visit the casino, you can select from a list of supported languages, and the site can be enjoyed directly through the latest web browsers. If you like casinos you can play on your smartphone; you can also log in or register using your mobile device.

At the time of writing, Vavada Casino has a warm welcome for players who decide to test their luck. They offer 100% for the first deposit with the maximum bonus amount of €1,000 and 100 Free Spins for The Dog House, a great game to start your journey.

The site is home to thousands of games from industry-leading providers, but we will cover more on this in the review below.

Payment Information and Options at Vavada Casino

You can deposit and withdraw at Vavada Casino using various payment methods, from the latest web wallets to the most popular credit and debit cards. It’s also a crypto casino, so that you can use options like Bitcoin and Tether.

Your account must be verified before your first withdrawal request is granted; submitting your identification documents and following the casino's KYC procedure will speed up the process, so do it straight away after registration, as you will be required to do so the moment you request to cashout any amount higher than $1000.

Vavada withdrawal processing time is up to 24 hours, although in certain cases, it could take just a few minutes.

The withdrawal limits at Vavada depend entirely on your VIP status, starting at $1,000 per day, $5,000 per week, and $10,000 per month. Any winnings that exceed $10,000 may be paid in instalments, unless you reach a higher VIP level.

Meanwhile, Vavada allows crypto cashouts up to $1,000,000 per month.

Customer Support at Vavada Casino

If you need help and assistance, you can contact the casino's customer support team. The quickest way to get help is through their live chat facility, where a casino agent can assist.

Initially, you will be met with a chatbot who can assist you with some of the casino's most common questions. Live chat can be located by clicking Help at the top of the casino from any page. If you need to chat with a human agent, you can ask to be transferred anytime. An agent will reply as soon as they are available.

There are other options, too. You can email the casino, put in a phone call, or use the online contact form. To access these options, click Send Us a message at the foot of the casino. Either way, there will always be a way to get assistance whenever it is needed.

Games at Vavada Casino

If you enjoy online slots, you will be pleased to know that there are plenty! And the games lobby is player-friendly, so it’s not hard to locate your favourite games. There’s a handy drop menu that lists all the providers, so you can pick if they want to. There’s also a live search function, so if you have a game in mind, you can find it quickly using this function.

Then there are table games. You can toggle between games of Blackjack, Roulette, Poker, and more. There are different types of these tables, thanks to the number of software providers. This means game rules can vary from table to table, but you can still put their strategies to the test against the casino.

If you like these kinds of card games, you may also like to take your poker skills to another level with the casinos' video poker games. There is no separate section for these, they remain in the table games section, so if you know what they want, you may find it easier to use the search engine to find it.

If you’re on the hunt for even more games can check out the live casino, which is home to real-life croupiers. The games in this part of the casino are hosted by the likes of Evolution Gaming and Pragmatic Play Live, two leaders in live games.

There are plenty of rooms to choose from, so you have plenty of variety regarding rules and stakes.

Vavada Casinos Commitment to Responsible Gambling

Vavada supports responsible gambling and strives to increase the number of ways to limit one's gambling; currently, Vavada features cool-off period and self-exclusion tools.

Also, the operator has covered basic rules that surround responsible gambling and listed a series of statements to help you self-diagnose a gambling addiction.

The casino's support team is also trained to assist in these matters, so if you need help, you can email the casino at any time.

Player Reviews

6
23 reviews
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Kova.exe
3 months ago
7

Its pretty good site because of slot choices and the bonus spins and cash. The different choices of payments and easy to use and family-friendly.

The bonus money withdrawal system is littlebit weird because it aint giving the money back that ive won with top uping. Rest of the system is decent..

Vavada Casino
1 month ago

Hello Kova.exe,



Thanks a million for your feedback. Your kind words are very much appreciated since they help us move forward and become better day by day.



As for the bonuses, it’s not clear what case you’re referring to exactly, but our bonus balance usually has a max. cashout rate, which determines the amount of funds that would eventually go to your account balance and would be eligible for withdrawal. If you have a more detailed request, our support service would be happy to provide clarification at any time.



Hope to see you again and have massive luck on your journey with us! 


Mitko95
4 months ago
8

I’ve been playing at online casinos for several years and I can honestly say this one stands out in a good way. the game selection is impressive-from classic slots to modern ones with amazing visuals. one of the best features is the ability to deposit and withdraw using cryptocurrency - it makes everything faster, smoother and hassle-free. special shout out to the support team, they reply quickly, are helpful and don't give you generic copy past answers.

the only downside I experienced was before I started using crypto - one of my withdrawals to a bank card took almost four days. it was stressful at the time, but the money did arrive eventually. since switching to crypto, no issues at all - transfers are instant. Overall this casino is solid. hopefully they will keep improving and staying fair to the players

Vavada Casino
1 month ago

Hello Mitko95,

Many thanks for your kind words. We’re infinitely happy that you appreciated our efforts and hope you’ve been genuinely enjoying your time with us.

Apologies for the inconvenience with the bank card transfer. We’re doing our utmost to process each transaction as quickly as possible, but when there’s an issue on the payment providers’ end, the payouts might be delayed. Crypto is indeed the most convenient method, and we’re glad to hear you appreciate it, too.



We wish you tons of luck and promise to get even better in the future!

BadKarmak
7 months ago
7

The slot selection here is insane! So many games to choose from, and I even found some rare ones that aren’t available at other casinos. The RTP on some slots feels pretty generous, and I had a few decent wins. I also liked how smooth the gameplay was, no lag or freezing issues.

The wagering requirements on free spins are a bit too high. I won a decent amount from my free spins, but by the time I met the wagering conditions, most of it was gone. Would be better if they made the terms a bit fairer.

Vavada Casino
6 months ago

Hello BadKarmak, 



Thanks for your feedback, we're thrilled that you enjoyed our slot selection and found some rare gems! We work hard to offer a mix of popular and unique games so everyone can find something special.

As for the free spin wagering requirements – we appreciate your honesty. We're always reviewing our bonus terms, and your input helps us improve. Hope to see you back soon, and may your next spins be even luckier!

Shitbilly
7 months ago
1

Where do I start? Vavada has a Curacao license which is famous for its lack of control, and no actions to legitimate claims for slot manipulation. The really important thing is to know that PlaynGo gives exclusive rights to Curacao Casinos to NOT LIST THE RTP% even though trustworthy casinos like Arcanebet or Bitstarz list it but the most trustworthy Vavada chose to hide it. Speaking of hiding RTP  Vavada's RTP is quite questionable as 90% of my sessions do not know what RTP means and if for some reason a slot is paying be prepared to be disconnected from it, for example, I entered Wild Shark(Amatic) with 90 euros and lost everything on a 50 cent bet, then determined to win something back I returned with 130 euros on 1 euro bet and the game started paying until suddenly classic scam error "No connection to server" the game was unavailable for 1-2 minutes enough time for Scamvada to replace it with a mirror version in which I made only 3-4 hits from 170 euros, I requested my bet history but the support agent replied that the bet history is private information which made absolutely no sense but hey better sound stupid than provide evidence for your scams. The other notable scam was with Midas The Golden Touch 2, I was winning on it and suddenly the game started dropping me every 2 spins and while this was happening I confronted the casino in Live Chat who said you must have internet issues...yeah right, immediately after the game stopped paying the dropping stopped, I requested the bet history but again the reply was that the information is private. I  got frustrated hearing this over and over so I asked the agent private for whom? the support agent did not answer my question. Have you wondered why Vavada's many alternative links make slot manipulation easy? The worst thing that I encountered was not the RTP, was not the drops but it was actually Paul, a mentally challenged support agent who needs about 30 minutes to read your messages and is capable of writing a 4-word sentence for about 10 minutes but hey I think Vavada employs him for DEI purposes LOL

Vavada Casino
7 months ago

Hello Shitbilly,

Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our players, as it helps us to continually improve our services and address any concerns. It’s clear to us why you might be frustrated when it comes to RTP transparency, however it should be pointed out that whether this data is published in a slot’s info section or not, depends on a provider directly. In most cases one can find the exact RTP of our slots there, but if it happens so that it is not indicated, a player can always reach out to our support service to clarify this moment, and the answer will surely be provided. Overall, our project’s average RTP rate is 95-97%.

Your concerns about game disconnections are perceived very seriously as we know technical issues can be frustrating. Please know that we are actively working to minimize such occurrences if they happen on our end, but most inconveniences of such nature are indeed caused by a player’s troubled internet connection. Regarding the bet history, it’s available to players in certain slots, so they can check it single-handedly. It should be mentioned though that the exact number of bets and the time period, for which they are saved in history, are determined directly by providers.

We apologize for any negative experience you might have had with our customer support. Our team is dedicated to assisting players effectively, and your feedback will be used to enhance the quality of our service. We would love the opportunity to turn your experience around. If you feel comfortable, please reach out to us directly at [email protected] marked as AskGamblers + Review, and we will have a closer look at your case.

We wish you numerous max wins and hope to regain your trust!

Pastgambler
8 months ago
1

I'm a past player in Vavada and can say that leaving this casino was best decision ever.
Their support does not respond, their "automatic bonus" does not award anything, their deposit system (Credit card) is glitchy and not always proceeds with deposits and their withdraw process is disgusting - they keep your request in pending for long time (24-48h) and hope that you will cancel and gamble it away.

As I said - there's so many good and legit casinos around - avoid Vavada!

Message
Vavada Casino
7 months ago

Hello Pastgambler,


It saddens us that you’ve experienced some inconveniences with our casino, and we would like to comment on some of the points you brought up.

It should be clarified that our support team works diligently to provide timely assistance to our players. However, response times may occasionally be delayed due to a high volume of inquiries. Regarding your withdrawal concern, it's unusual for withdrawals to remain pending for an extended period, but this can occur if verification is needed. After verification is complete, withdrawals typically process within 24 hours, though they are often finalized much sooner. If you’re struggling with a certain deposit method, it’s always possible to resort to some other available ones, apart from cards, we support e-wallets and various crypto wallets, which might be more convenient to use.

We're sorry you’ve left us, but we’re a trusted and reputable project, which cares deeply about its players, so hopefully we still have a chance to change your opinion:)

userCasino
8 months ago
1

Where to start - there's so many things wrong in this casino... Support answer time is even up to 1 hour and sometimes even they just leave you on read and disconnect. Support answers are arrogant and careless... they dont care whats the problem, they will just copy answer from script, which does not even included phrases like sorry, apologies, thank you etc.
Talking about their loyality Bonus reward system - automated system. It has awarded me twice - once with 10 eur and second time with 30 eur.... While i wasnt making any withdraws and lost around 3-5k ... it's just really really bad system.
And about their withdraw process, i had an oppurtunity to try it only once and what the hell - i requested withdraw and it was in pending status for around 18 hours - after that, they sent me a message that i need to send in some verification document (all good with that) and then again i waiting for around 24 hour when my withdraw request was approved. This is such a bad practice to keep withdraw in pending for so long time.

Just to summarize - if you have a chance to gamble elsewhere - trust me and go elsewhere! :)

Vavada Casino
7 months ago

Hello userCasino,

We’re deeply sorry you’ve come to such a conclusion about our project. Our support specialists do their best to carefully and politely assist our players as promptly as possible, but the answer time might occasionally be delayed due to multiple requests coming in simultaneously. With regard to your withdrawal issue, it’s not common for withdrawals to be pending for so long, but it might happen if verification is required. Once it’s done, withdrawals might take up to 24 hours to be processed, usually it happens much faster. Nevertheless, we’d like you to know that If you experience issues with the quality of the service provided, you can always reach out to us via [email protected] for further consideration of your case, we’re always open and ready to help.

It should be mentioned that the bonuses on our project are indeed automatically credited to a player’s account based on the gaming activity, but one can always earn additional bonuses by participating in small competitions, which we often host on our official channels. Besides, we have regular tournaments for various players, so everyone can find something to their liking with us:)


We would really appreciate it if you could give us a second chance. May lucky vibes always be on your side!

Cepni
8 months ago
6

The interface is easy and understandable. I have an interesting observation, every day between 05:00-06:00 in the morning according to Turkey time, the games of the EGT-AMUSNET provider constantly freeze. Other than that, I did not experience any problems with the games.

You have to wait too long for the withdrawal. There is a provider called EGT-AMUSNET but most of their games are not available. When you send an email to the customer service representative, the answer comes very late. Unfortunately, the live support is insufficient. This is unacceptable for me. Sorry, but there are more minuses for me, I hope they solve these problems, I would like to visit again.

Vavada Casino
7 months ago

Hello Cepni,



Thanks a million for your review, we’re glad you find our website user-friendly and appreciate your kind observation. Sometimes the games might freeze due to a poor internet connection or some browser extensions. It’s unlikely that such inconveniences are related to certain timing on the provider’s end, but we’ll definitely have a closer look:)

With regard to the availability of certain games, it should be mentioned that they depend on provider’s restrictions as well. However, Amusnet is perfectly available for players from Turkey. If you face some issues, kindly reach out to our support team. Even though their response time might be delayed due to high volume of requests, they do try to provide answers as quickly as possible and always respond to the players. Same goes for withdrawals, they are usually processed promptly and always reach the players even if a slight delay occurs.



We wish you a great day and hopefully we’ll see you again!

Dobiesz
11 months ago
9

One of the best online casinos that has no problems with access. Great variety of games and slots. I am the lucky one, so have a profit here. And can recommend you to follow some streamers who promote Vavada, they provide good bonuses

Sometimes it is almost impossible to make deposit with credit card. But Blik works perfectly. And once I had withdrawal pending around 24 hours so got nervous about that

Vavada Casino
11 months ago

Hello Dobiesz,

Thank you for sharing your experience! We're thrilled to hear that you’re enjoying our platform, and it's great to know you've had some success while playing.

We appreciate your feedback about deposit methods and understand that card transactions can occasionally present challenges. We’re continuously working to improve our payment system, and it makes us happy that Blik has worked perfectly for you!

As for the withdrawal process, we sincerely apologize for any delays and understand how frustrating that can be. Please know that our team is always available to help and we're committed to ensuring smoother experiences in the future.


Thank you for your recommendation, we wish you good luck and happy gaming!

Danny-T
1 year ago
8

One of my favourite online casinos. No glitches or bags, it works almost perfect. Good bonus system, easy to find new, especially if you follow streamers who playing this casino and can share exclusive one. Big variety of games. And also I like a design of the website

Once took quite a long time to withdraw my winnings. Support responded fast and ask to wait. I got the money on my card in about 3 hours, but I was a little nervous

Vavada Casino
1 year ago

Hello Danny-T,

Many thanks for your positive review! It brings us enormous joy to see that our players are satisfied since we're always striving to provide excellent service and continuously improve.

We apologize for any inconvenience you experienced, sometimes withdrawal-related issues can arise on the payment provider's end, but please know that we work diligently to resolve them as quickly as possible.

We look forward to welcoming you back soon! There’s even more to come!

Slots2024
1 year ago
10

I've been playing online casinos for almost 10 years now, but none of them have been as clean and easy to use as vavada. I love fast payouts and responsive live customer service. Thank you for finally offering such a great casino. I can only say hello to everyone! :) ♥️🇭🇺Accessing the site is lightning fast, with full HD quality on the games, I love it!

I have no negative opinion!

Vavada Casino
1 year ago

Hello Slots2024,

We're very glad that you enjoyed playing in our online casino. Nothing makes us happier than satisfied players. We're constantly trying to improve every day and make the players' time as comfortable as possible.

We wish you good luck and numerous max wins!

RaccheD828
2 years ago
8

It is a nice-looking and licensed casino. There is a large selection of games from different providers. I got nice winning there! The verification process was quick and successful. Their support is 24/7, they respond very quickly and help the players. All of my issues were resolved quickly.

Vavada Casino
2 years ago

Hello RaccheD828,

Thank you for your kind words, it's highly essential for us. We're very pleased to hear that you were satisfied with the project and experienced positive emotions. We wish you even more big wins, a lot of interesting things are ahead of you.

Good luck!

Sajmon5
2 years ago
5

Fast withdrawals and good choice of games, many deposit and withdrawal methods is very nice. Free tournaments are also a big plus for them. Also status system is nice.

The biggest minus is their support who can't even answer simple question in 2 business days. And there is the „automatic bonus system”, but you wont get any bonus from it.
I deposited like 700-800 euros in 2 weeks, wagered like 2k, got 2 status level ups but I can't get anything because I made a withdrawal for like 50€. It's sad.
So you got only these status program as a reward for being active there.

Message
Vavada Casino
2 years ago

Hello Sajmon5,

Thank you for your feedback. We're glad you enjoyed the free tournaments and our status system. Please let us comment on several things you've mentioned.

Firstly, with a large number of requests, the response time in the support can increase. For this reason, not always a quick answer is given for some issue. Though we apologise for the inconvenience you experienced with our support team. On top of that, we have a fairly loyal bonus system, and a monthly cashback of 10% will also be a nice bonus. We hope that you'll discover new positive aspects of our online casino.

Good luck and many max wins!

Bushman78
2 years ago
1

I only say nothing cause this was my second deposit. But I liked it here the first time I played. I lost but they had good games. They seemed to not know how crypto works cause when I gave the hash he sent me what I'd already given then by the next day my funds were magically gone.

Well, I don't like there 30 min waits in support.
I don't like that my deposit was stolen due to them losing it overnight when I needed to wait for support but when I brought the tag and hash they said my deposit wasn't to them but I cut and paste and only made it 2 deposits with crypto so they have to have it. But support isn't helpful at all like a most scummy rip-off casino.
If not for the theft of my deposit I'd have 4ated them a 7 or 8 but now 1*. Hard to write 150 words over them stealing my deposit. It's 13$ but any casino that steals 12 doesn't expect to get a real win paid out. They join the ranks with wild sultan 1200 not paid, casino universe 550$ tandiers 200$ you get the point. Bad casinos don't play here

Vavada Casino
2 years ago

Hello Bushman78,

Thank you for leaving your feedback. We’re sorry you weren’t satisfied with our casino. Our main objective is to create comfortable conditions for our customers to play. Thus, we’re continually upgrading our services to meet our players’ expectations.

Honestly, we’re quite surprised that you were unpleased with the work of our technical support. We focus on the speed of our assistance, but sometimes support response time can be extended due to the number of requests, so we keep improving in this way. Also, it takes time to check the information on player’s request.

Based on your review, I assume that you probably have sent the money to the wrong address. The matter is, the funds can be lost in the case when the wallet address is wrong or confounded with another one. Unfortunately, your deposit got lost due to this reason.
Hence players should be very careful with the payment details they send money to. If you want to top up, you should use only the payment details given in the «wallet» section.

We sincerely hope you will change your mind about our project. Kind regards.






balabolka
2 years ago
9

The site works well, but personally I did not like their bonus wagering conditions. Some of them are too complicated. As a result, you have to spend a lot of time to turn bonus coins into real money. But the good news is that it can still be done.

Vavada Casino
2 years ago

Hello balabolka,

Thank you for sharing your opinion with us. We're very glad that you were satisfied with our project. I want to remind you that you can always reach out to out support managers in case of incomprehensible moments. They're online 24/7 and will be happy to assist you. Your feedback is highly important to us, it helps us move in the right direction and develop.

Good luck and many max wins!

Ben011
2 years ago
7

There are cool slots in different categories, but the live games are a little lacking, for some reason there are not all providers with live games. There are necessary payment methods, but the choice can be made more diverse.
I give it a 7/10.

Vavada Casino
2 years ago

Hello Ben011,

Thank you for your feedback. We are very glad that you were satisfied with the casino. Our project is constantly evolving, for this reason, we always focus on the wishes and needs of our clients. The selection of games and providers on the site is updated regularly. We have more entertaining content coming up, so stay tuned.

Good luck to you and many max wins!

Magedkhoja
2 years ago
10

Well, I don't know where to start from.
From the huge selection of providers and games, or from smooth gaming experience or from fast withdraw or from no need to verify your account before playing and withdrawing.

This Casino has everything any online Casino player ask for. I rarely write a complete Positive review but in Vavada and from my personal experience there I can't say any thing bad about it, I wish all the online Casinos have the same simple playing and withdrawing system.
Thank you!

Vavada Casino
2 years ago

Hello Magedkhoja!

Thank you very much for your review. We’re very pleased to receive such positive feedback from our players. We pay great attention to the development of our project, as we need to keep the bar.

We wish you numerous max wins and jackpots. Good luck!

kayenne23
2 years ago
8

I stumbled across Vavada casino after a long search trying to find a good online casino. I was impressed by the looks of it since the theme has nice dark colors that surround the whole website. Vavada casino is owned by Alacomia Ltd., and it seems to be around in the online gambling community for a lot of time. If you take a look around the web you will find some good reviews about the particular gambling website. So since I took a look at the casino, I decided to sign up. After doing so, I wanted to verify my account. Firstly, I went into my profile and updated all the required information, so I can have all the info up to date. Then, I scrolled down and found the verification bar. I uploaded all the necessary docs and waited. After a couple of hours, I signed in and checked if my account was approved. It was not, so I decided to wait a day to see what happens. The very next day I went to check if my account was verified and finally it was. So from my experience, it took around 24 hours to have my account approved. Vavada casino offers a nice 100% match deposit bonus of up to 920 euros as part of the welcome bonus for new players. When it comes to payment methods, Vavada online casino offers multiple methods such as skrill and Neteller, and even crypto. when it comes to withdrawal time frames, it is said for e-wallets take up to 24 hours max. Unfortunately, I do not know about it since I did not have the chance to withdraw any winnings so far.

There are two things I did not like about Vavada casino. The first one is that there is no live chat support. The only way to contact the casino is via email or message. But the good thing is that you can also contact them via phone or skype. The second thing I did not like was one term in the bonus terms. But this is just a personal preference and should not be taken into consideration.

Message
Vavada Casino
2 years ago

Hello kayenne23,
Thank you for your review. It help us to work better and provide higher quality service.

We kindly remind you that there is no mandatory verification on our project. You can easily play and withdraw your winnings completely anonymously. Besides, you can click on the “Help” button in the upper right corner, and a live chat with a support manager will open.

We have no doubt that you’ll break a big jackpot next time. Good luck!

taratata
2 years ago
8

Nice casino, they can speak English and Russian, they also have a VIP host on Telegram. They have YYDRASIL slots, and others providers people likes. You can deposit with crypto.

No promo, no bonus. I've asked several times and got nothing. Cashback is only credited on 1 of each month... Its sad that they don't act according to players desire.

Message
Vavada Casino
2 years ago

Hello TARATATA!

Thank you for the review. Your feedback helps us do better. Therefore, we would like to elaborate on our bonus policy.

Each new user receives welcome bonuses: 100 FS in the Great Pigsby Megaways and 100% for the first deposit. Besides, bonuses are credited automatically depending on the gaming activity. Unfortunately, support managers cannot provide bonuses to players at all desire except for birthday gifts.

We hope that you will receive your much-awaited bonus soon. Remember to check the “Bonus” section.

In addition, the information about promo codes is published on social media. The links are placed at the bottom of the site. Subscribe to our social networks and be aware of all the news

May success attend you! We hope that you’ll fully enjoy our project.

JussiVe
2 years ago
6

I have been playing with Vavada casino several times during last week and my user experience is mainly positive. Casino has a good variety of games offered from relatively good number of known providers. Although user interface is a bit oldfashioned games are running smoothly and fastly downloaded. I was positively surprised that rapid transfer by Skrill is exceptionally fast compared to many competitors. I have done several withdrawals and all transactions have been finished within 12 hours. As a player I have been satisfied with the casino experience I have had.

Welcome bonus is quite fair to players but I see it also a bit confusing. Other bonuses offered to players are unclear to me. There seems to be some kind of bonus programme but it is very confusing so I can't say anything about that.

I had some winnings from the freespins awarded on registration but I was not able to use my winnings from free spins due to unclear instructions on how to use the money won so I had to cancel the bonus. More clear instructions is wished.

Chat service was quite slow and did not solve my problems related to how to use the money won from ”registration” free spins.

Responsible gaming section is not satisfactory. Restrictions to gameplay seem to be possible only by contacting support by chat or e-mail, player can not set limits (eg. Deposit limit, timeout, self-exclusion) personally through the web page. In my case this means my points decreased from 9 to 6.

Message
Vavada Casino
2 years ago

Hello JUSSIVE!

Thank you for leaving such a comprehensive review. Hearing honest opinions is highly important for us, as it helps to evolve our services for the more pleasant game. We are sorry you remained unsatisfied with our bonuses.
I would respectfully suggest you study the information about welcome bonuses in the “Terms and Conditions” section. Moreover, you can always clarify the remaining questions and misunderstandings with support managers. They will tell you how the bonus system or bonus wagering rules work.
However, please keep in mind that the response time may be increased if there are a large number of appeals to the support service.
We earnestly hope that in the near future you will be able to value our bonus policy.
Besides, we pay great attention to gambling addiction on our project. Please note that there is a “Responsible gaming” section that brings together all the defining factors for identifying the signs of losing control. In addition, support managers have the right to restrict the user’s access to the gameplay if one or more features are observed in the user’s behavior.

Best of luck and break a big jackpot!

darkkladies
2 years ago
10

7 hours ago i won from 1000(my deposit) plus 1000 welcome bonus. Total won was about 9800, Then plating bees slot i got x250 from 10 usd bet. I see that casino already withdrawed 3000 usd. Thanks, i like you

If i get good bonus, get lucky with winning. Do not get any problem with withdraw. I can not write something bad here. But need to collect 150 symbols :)

Vavada Casino
2 years ago

Hello DARKKLADIES!

Thank you for choosing our project and high rating! We are glad to hear that you are satisfied with us. Our company is constantly evolving, as we want to please our customers and bring them solely positive emotions

We wish you good luck and big wins.

Manolis
2 years ago
2

Good afternoon, yesterday I made a 12€ deposit with etherium through binance, I didn't notice that the minimum amount was 100e and I made a normal deposit, after I saw it, I talked to the chat, they guided me until they told me that the money was lost inside binance, they told me that it was sent to the wallet normally so they went into their pocket.. I don't really know what to say if they don't accept to give you 12€ of yours because you just made a mistake and the funny thing is that I told them to also report the commission if there is any and they still didn't accept. I'm very sorry because I really liked this site but now I hesitate to trust it again!

Vavada Casino
2 years ago

Hello Manolis!

After analyzing your case, we’d like to comment on the situation in further detail.

Unfortunately, the funds in the amount of 12 EUR were indeed lost on account of the fact that you contributed less than the specified min. deposit on our site. The amount of the transaction was not enough to recover in your particular case. It was impossible to return the funds, this is the feature of the payment system.

However, we have decided to compensate you 12 EUR as an exception. We clearly understand that each person can make a mistake. Please pay attention to such details next time. We sincerely hope that you’ll remain our long-time customer and be satisfied with the service and the project.

yefangye27
2 years ago
6

But it still has everything layed out when you visit the site it still has a decent site interface. Except for the games, crypto friendly, and tons of payment options, they do have relatively smooth transactions and smooth withdrawals. It also has a high withdrawal limit and solid game providers.

Upon checking the casino I've noticed that the site hasn't been updated for a while now, a bit of the more outdated designs/layouts. another thing to note here is that, there are micro transactions and other hidden fees that are associated with some payment methods.

Vavada Casino
2 years ago

Thank you for your detailed feedback. Let us elaborate on payment details. Our project does not withhold any commissions for both funds transfers and withdrawals. Commissions may be charged by your payment system, which we cannot influence in any way.
We truly appreciate your comments, our platform is constantly evolving and we will definitely take into account such moments. We will do our best for your comfortable game.

Casinolover717
2 years ago
1

The layout is very old stylish and you can deposit with plenty of methods including crypto currency. There are also a lot of game suppliers to choose from.

The operator has NO RESPONSIBLE GAMING OPTIONS! Quote from support: "We can not set a limit to how much you deposit, only you decide how much to deposit in our project."
It is a Russian operator, connected to 'vavada.net', but I realized it too late - so you can not be sue to receive any winnings paid.
Support uses translator only as they are Russians.
My suggestion: Stay away from Vavada Casino there are many honest and legit casinos out there but not the operator Vavada.

Message
Vavada Casino
2 years ago

Hello! We see that you're frustrated. Let us comment on the situation to avoid further misunderstandings.

We pay great attention to gambling addiction on our project. Please, keep in mind that there is a “Responsible gaming” section that brings together all the defining factors for identifying the signs of losing control. In addition, support managers have the right to restrict the user’s access to the gameplay if one or more features are observed in the user’s behavior.

Our casino render a wide range of countries. For this reason, support team may use a translator for proper communication with players. Besides, we do have English speaking managers.
We apologize that the communication with our representative wasn’t comfortable for you. We'll work on that part with employees, and promise that it won’t happen again.

Our project is licensed, which means we’re fully responsible for the implementation of our activity. We really appreciate our players and work exclusively with official representatives of gaming software, which excludes any fact of fraud.

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