Resolved
Resolved
Tangiers Casino - Won jackpot then all of sudden account is locked and disabled
Hi i won a jackpot on tangiers casino totalling my balance to $4400. I contacted the live chat representative just to double check if i have met my ...
Unresolved
$161
Unresolved
Joo Casino - Unfairly closed my account and took winnings
I played in this casino for three days. Won $161. Requested a withdrawal. I received an email asking to upload a photo of the passport, a screenshot ...
Resolved
Resolved
Slots Village Casino - Account closed with no reason given
They disabled my account for no reason after i deposited 100 euros and after long play i withdrew 105. I deposited a lot at these casinos and now my ...
Unresolved
BTC5
Unresolved
VegasCasino.io - Account closed and 5.2 BTC frozen without any further details
About 2 months ago I opened an account at vegascasino.io.I made a depsit and got a 100 % welcome bonus.I played through all wagering requirements and ...
Unresolved
€65
Unresolved
Mobilebet - Account closed for no reason
Hi, I have had an account in Mobilibet casino for 1 week, I won some money from free spins after sign up. (2+ dollars from free spins and after that ...
Unresolved
Unresolved
LeoVegas Casino - Account blocked after recent successful verification and major deposits
I have been a long term customer of Leo Vegas and would say I am or am 1 of their biggest depositors over the last year. My account was recently ...
Resolved
Resolved
Argo Casino - Closed the account and won't let me withdraw my money
Hello!I want to make a complaint on argocazino. When I want to withdraw the money to my neteller argocasino say me that they have a problem with ...
Resolved
Resolved
Argo Casino - Confiscating balance due to groundless accusations
I played on the website of Argo casino, my login is t0689578963. Today my account was blocked. After I wrote to the chat I received a letter from the ...
Resolved
Resolved
888 Casino - Unjustified blockage of the entire account
Dear Sir, Madam, For about a year of 7 I've played poker with lots of fun on 888Poker and made some nice cashes. So I can say I'm a winning player ...
Resolved
$0
Resolved
Lucky 31 Casino - Unfairly closing account and confiscating balance
Lucky 31 has closed my account with a balance of $4,545. Their reasoning is that I did not use my real name at the casino, which is absurd. I have two ...
Resolved
ETH2
Resolved
FortuneJack Casino - False accusation regarding multi-accounting
I opened an account with fortunejack on June 11th. Mainly I have played Microgaming and Netent games. The same day I made several deposits, and then a ...
Resolved
Resolved
QueenVegas Casino - Support unresponsive since registration and 1st deposit
I opened an account with Queen Vegas 10 days ago and deposited £50. I had a couple of days play and then on the third day got a message to upload ...
Resolved
$100
Resolved
Grand Fortune Casino - Can't access account
After registration and given several different bonus codes. I was able to play. While playing and winning over $500 disappeared from my credit. When I ...
Resolved
€2,000
Resolved
Magik Slots Casino - Closed the account and did not pay €2,000
Hello, I made a deposit of 340 euro on June 22, 2018 and won 2000 euros. I sent the documents and my account was verified for cashout. I made a ...
Resolved
€500
Resolved
21 Dukes Casino - Account closure and unfair confiscation of legitimate winnings
Dear Askgamblers, First of wall English is not my native language, I will try to explain as well as possible what happened to 21 Dukes Casino. My name ...
Rejected
£6,000
Rejected
bet-at-home Casino - Account closed and £6,000 confiscated without any further explanation
Dear Ask Gamblers, On Friday 23 March 2018 I registered an account with Bet-At-Home.com and I deposited £100 and £126 with my Neteller account ...
Unresolved
$4,000
Unresolved
LSbet Casino - Confiscates my winnings after unfairly accusing me of multi-accounting
On June 20, 2018 I opened my LSbet account, with my cell phone (only me use my cell phone) and deposited $ 500, without asking for any bonus or other ...
Resolved
£350
Resolved
888 Casino - Unable to login after requesting a withdrawal
Good Evening . I signed up to 888Casino on Wednesday June 27th . I followed all the rules with the 88 free play . Won the 15 and played on until I ...
Rejected
$125,000
Rejected
King Billy Casino - Withdrawal of $125,000 followed by unexplained account closure
Hello Askgamblers, My name is Hayley < surname removed >. I recently opened an account at King Billy casino on June 9, 2018. I played through the ...
Resolved
€900
Resolved
N1 Casino - Unfairly accusing of multi-accounting
Hello,Today i deposited 100€ to n1 casino and won 1000€ which i wanted to cashout. But they confiscated 900€ and gave me 100€ back which i ...
Rejected
$1,350
Rejected
Golden Star Casino - Closing my account and withholding balance with no valid reason
I registered few months ago with Goldenstar casino as it is accessible from my country, i played in live game and was for many times in a row unlucky ...
Resolved
$5,523
Resolved
FortuneJack Casino - No help in case of Responsible Gambling issue
On 6th June 2018 I sent the support team an email to close my account (in german). After i never got any confirmation i sent another two message with ...
Unresolved
$614
Unresolved
Grand Reef Casino - Gaming server, live chat and email support unavailable
I have been a player at Grand Reef for many years. I was recently playing, and amassed funds of $614. When I went the following day to play further, ...
Resolved
Resolved
21 Casino - Locked account for no reason, bad communication
Dear Askgamblers, A couple of weeks ago I signed up to 21casino as well as some other sites in the same group. I made a and availed of the welcome ...
Unresolved
€600
Unresolved
LeoVegas Casino - Waiting for months after my account has been locked for ''security check''
Hi there, from 2 months my account has been locked for security check and also I still receive a payment of 600 euro. I sent more than 10 emails, ...
Rejected
€5,000
Rejected
Energy Casino - Account blocked after requesting €5,000 withdrawal without giving any reason why
Hello. I joined Energy Casino 3 months ago, i enjoyed playing on sports bet and at their casino, especially european roulette. When i first tried ...
Rejected
₹20,000
Rejected
Betway Casino - Account closed without any reason, refund refused
hello , i have opened account in betway for playing casino i was deposited 20000 in my account as my initial deposit .i got bonus of 2500 rupees. ...
Resolved
Resolved
LeoVegas Casino - Unfair account closure and race suspension
So, this whole mess started with a user on Casinogrounds.com wrote a message that he had hit rock bottom, he had gambling problems and had spent his ...