Account Handling Issues - Page 62

FortuneJack Casino - Closed my account with my money inside

Hello I opened an account on Fortune Jack casino at the end of the month in February. I made 1 deposit and after a few spins on a slot machine I won ...

Dublinbet Casino - Unjustified confiscation of over $19,900

Hello all, On February 25th 2018, I funded my Dublinbet account with $5029 USD. Over the next few days, my balance went as low as $500; I bet it ...

PokerStars Casino - Account frozen then closed with vague explanation and without any further justification

So, I'm attempting this again, as there seems to be a misunderstanding as to what my is about. My complaint is that PokerStars Casino has closed my ...

PokerStars Casino - Frozen Account for No Reason

I joined Pokerstars on 11 March and deposited monies into the account. I tried to do a deposit wit ha bonus code but it never worked and thought ...

24Bettle Casino - Account closed due unjustified accusations, rest of my winnings confiscated

On 18 April 2017 I made my sign up and deposit 110 via skrill for the welcome bonus casino had. I was winning 3435 euros, while I was playing slots ...

PokerStars Casino - Blocked my account and ignoring my messages ever since

Hello, i’m from sweden. It's been 16days since Pokerstars froze my account, the 15th day since they stopped responding to my mails and it's been 11 ...

Miami Club Casino - Closed my account with no explanation and with a $2,000 withdrawal pending

I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several ...

FortuneJack Casino - My account has been suspended due to false accusations

Fortunejack has suspended my account stating I have multi accounts. This is a complete lie. I have only one account. The chat wrote me this: As you ...

Las Vegas USA Casino - Emails keep bouncing back, just want my account closed

I am trying to email to close my account. The casino was fine and I did win a few times. Never made a withdrawal. Had enough fun now I would like to ...

mBit Casino - Account with 2 BTC balance disabled without any explanation

Around 19 December I got registered at mBit Casino and made a deposit. I got a welcome bonus and managed to complete the wagering requirements and had ...

Videoslots Casino - Account closure followed by confiscation of £4,000 winnings without any further justification

I won a substantial sum around 2 weeks ago on videoslots. So I contacted live chat asked about the verification process and explained that at one ...

Pocket Fruity Casino - Unfairly Blocked My Account After I Withdrew £2,500

Hi, I have been a customer to pocket fruity for a while both making deposits and withdrawing winnings (had no problem with either). I then won £2, ...

BuranCasino - Blocked my account and did not pay my winnings

it looks like this in January I was a little lucky and I won several times with the payment of the win was not a problem according to the rules of the ...

SlotJoint Casino - Confiscated 800€ due to false accusation

I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. I opened an account at ...

FortuneJack Casino - No access to account in three weeks, support is of no help at all

Hello, This all started about three weeks ago. I went to log into my account on Feb. 5 and it informed me that my password was incorrect. I had ...

Rich Casino - Unable to log into my account, support ignoring my emails

Hello, For a week I've been not able to log-in to Rich Casino. I've been using Rich Casino for more than a month on a daily basis. Never experienced ...

SlotJoint Casino - Violating Responsible Gaming Policies

This issue with Slotjoint is probably one of the worst violations of a permanent self-exclusion request I have ever seen. Several months ago, I asked ...

EnzoCasino - Terrible way of assisting players willing to close their account

Good evening, So today I wanted to ask livechat representative to close my account on Enzo Casino. I was surprised when the representative told me ...

Rich Casino - Closed Account & Blocked Balance

Hello! I need some assistance please. I'm an avid gambler, and last night I joined a website called "RichCasino.com". I'm always on the look-out for ...

BetChain Casino - Account closed due to unjustified terms

I have been signed up in this casino for about a week. Made couple of deposits and cashouts without any incidents (Except for the fact that sometimes ...

Bets10 Casino - Closed my account and took my money for no reason

I do not quite understand what the bets10 does. I made a deposit of 10 euros from my skrill account , without any bonus. I wanted to play poker ...

Bronze Casino - Won't close my account despite numerous requests and emails

Hi, I have been trying to close my account since 18. Jan. Their support email is really slow with answers and their live-chat can't do anything ...

BonanzaGame Casino - Account blocked and winnings confiscated due to unjustified accusations

Hello, I made a sign up at Bonanza Casino, check for promotions and I saw that there are 3 welcome deposit bonuses to claim as a new customer. I ...

Betcart Casino - No access to my account & no chance to withdraw my balance

Hello, betcart stopped providing services to accounts registered in Austria in December. No problem, but unfortunately betcart also locked all ...

Slotty Vegas Casino - Confiscated £500 due to unjustified accusations, won't listen to my explanation nor provide any details

I was playing on slotty vegas on Thurs 25th January. I very simply placed £500 of cash balance on Blackjack and won, giving me £1,000 balance. I ...

SlotJoint Casino - Unjustified terms violation accusations followed by account closure

Jan 30, 13:14 CET Dear all, I have received your mail address from a relative, stating that AskGamblers could help me with a problem. Recently I have ...

Silver Oak Casino - Deleted Account, Zero Explanation Why

To Whom it may concern, My complaint against Silver Oak Casino has several different complaints , but the main complaint is that they shut my ...

bet-at-home Casino - Account closure due to ''irregularities'' with my verification paperwork

On 19-12-2018 casino had a bonus of 100% up to 500. I made a deposit of 370 euros from my neteller account and got a bonus of 370. I played slot game ...