Software Issues

Lucky Whale Casino- Looked like a Software glitch but now seems like an unjustified account block

I played last friday, hit on a few big wins in bonuses and managed to complete my bonus wager. I kept playing for a while, suddenly the game reloaded ...

Golden Crown Casino - Golden Crown Casino Close Account After Deposit

HelloI became aware of the casino through your site.I registered today 1.05.20225 and deposited $100 via Cashlib. Seconds later, my account was ...

Monro Casino - Deposit is missing

So I am having a real hard time making a direct deposit with means I logged directly into my account from the munro website and made a deposit of $20 ...

Legiano Casino - 8000 euros disappear

On March 17th at around 8:50 PM, I had €17,499 in my Legiano casino account, as can be seen in the attached screenshot. At that moment, due to ...

Spinanga Casino - Bonus and money missing

On 01/23/2025 I was playing with real money at Gates Xmas 1000, I entered the bonus and out of nowhere the page refreshed and when it came back it ...

Ballersbet Casino - Cannot receive email to verify account and therefore cannot withdraw been chasing for almost a month

The only place Ballersbet seem to be responding is to players here so I am forced to submit a complaint.My KYC docs are verified but there is no way ...

Dafabet Casino - Bet voided without any reason

I have been using my dafabet account since a very long time now and this is the very first time there is a systemic failure or a glitch has been made ...

BC.Game Casino - I deposited 17500 INR but not credited to my account

I have made 3 deposit successful payments but the amount was not credited to my account Transaction details are given below Order Details:Deposit ...

Dafabet Casino - Unable to place a single minimum stake bet

Dear Dafabet Casino,My Username - CHHABI9090Full name - Date of birth - My Issue with Dafabet Casino Explanation:After making a ...

Zet Casino - Money back

On March 11, I played a session of live casino Blackjack Manchester via the ZetCasino platform. During the game, the dealer made an error — he ...

Dafabet Casino - My Funds Missing Worth 50000 INR

Respected Sir,Subject : Missing fund and Manual adjustment concern with my Dafabet Account.I deposited 150,247 inr on 02/03/2025 and i placed normal ...

Supabet Casino - Withdrawal error

On 06.02.2025, I attempted to make a withdrawal. Before I could enter my bank details, an error message appeared, and the funds I wanted to withdraw ...

BetMatch Casino - Calculation 1095 days

I found this bookmaker on your website, registered and started playing in the casino and betting. After I placed a bet on Malaysia football, my bets ...

DingDingDing Casino - I redeemed 600 dollars and Sunday night

Im fully verified and I've redeemed twice in the past year.. Monday March 24th, I redeemed 600 dollars and Sunday night I use there live chat and ...

BlueChip Casino - Withdrawal not credited by BlueChip

I have done withdrawal from BlueChip Casino on 31.01.2024 and that was approved. But the payment is not credited to my account. I have raised the ...

Spinanga Casino - Casino Collectibles missing 800EUR

I reported an issue on Spinanga casino's customer support, I also provided proofs. They opened a claim about it but they didn't give me response for 4 ...

Mega Bonanza Casino - Won't fill my redemption

I am extremely frustrated with the ongoing issues regarding my redemption request. Despite providing all requested documentation... AND MUCH MORE, ...

BC.Game Casino - Withdrawal is not successful

Hi AskGambler team, On BC Game, I'm in continuous talk with the support team, but a resolution has not been provided till now. I had a withdrawal of ...

888 Casino - Missing 600 dollars for 26 days now

So I made a deposit on February 1, it was withdrawn from my bank account the same time, the money was not deposited on 888 Casino the same time so I ...

Bassbet Casino - 120euro Win Missing

On 10th of Feb I played a 2€ round on Netents Creature From The Black Lagoon, got 2x green dudes to the end + other small winnings which were about ...

Instant Casino- Software problem and money gone

Good morning On December 15 and 16, 2024, I attempted to place 3 sports bets, for a total amount of 827.34 euros. These sports bets were not validated ...

GratoWin Casino - Winnings held up with no response from support

I signed up on this casino last week, started playing and after playing for an hour there was a technical error in Sun of Egypt game. I was playing my ...

Funbet Casino - Missing funds from my blackjack bets

Hi, I am missing two winning blackjack bets on this casino site that was never credited to my account on two separate occasions to the total sum of £ ...

FatPirate Casino - Missing funds 141 blackjack

On Monday 20th january 2025 i played 2 hands blackjack gold saloon 1 (Evolution table) and the first game with Game id 18 02 33 BET ID 77266047201 ...

Funbet Casino - Missing winnings and delayed withdrawl

On the 22nd I placed a blackjack hand and won, the funds were never paid out totalling £470 I’ll include photos, the provider has acknowledged the ...

WOW Vegas Casino - Fake Promotional Leaderboards

Several weeks in a row, I noticed promotional leaderboards that were not updating as described. I tried asking more information about this from ...

Sportzino Casino - Unresolved Issue and Lack of Transparency

Dear AskGamblers Complaint Team,I am submitting this complaint regarding an unresolved issue with my ticket #3288689596 on the Sportzino Casino and ...

Del Oro Casino - Withdrawal FEE too high

I deposited €300, I won €1000 after a bonus hunt and I withdraw €1000 but the casino let me pay €990 FEE so I only received €10 in my bank ...