General Information about Bitguruz Casino
Bitguruz Casino is a fun online casino site home to a wide variety of top games from popular providers. These games are discussed more in our casino review, so you can see if your favourites are available.
Signing up is quick and easy, and the casino is compatible with the latest web browsers and mobile devices. You can play seamlessly on most smartphones and tablets and take your favourite games on the move.
Payment Information and Options at Bitguruz Casino
You can choose from a variety of payment options available when you open the cashier. The minimum withdrawal amount is €10, and you must wager your deposits at least once before you can make a withdrawal. You must also complete the verification process before you can withdraw.
If your balance is at least 10 times larger than the total sum of your deposits, you will be limited to €2,000,000 (or currency equivalent) for withdrawal per month.
In other cases, the maximum withdrawal amount per month is €5,000,000.
Customer Support at Bitguruz Casino
If you need help, you can contact the casino at any time. You can launch the live chat feature to speak with the friendly support team. If you are a VIP user, you will receive priority 24/7 support. However, if you’re a regular user, you can use live chat, Telegram or email during business hours.
Games at Bitguruz Casino
The casino is home to more than 6,000 casino games and more than 80 providers, so you’ll have plenty of variety here. You can enjoy the best online slots, and you can use the search engine to find your favourites quickly. You can also see how many players are in each game to see which ones are trending.
If you want to try something different, you can enjoy the casino's selection of table games. There are classic variations of blackjack, poker, baccarat, craps and more. Or, you can try your luck with a selection of instant win games.
You can also enter the live casino if you want to join the live dealers. There are hundreds of games to choose from, including VIP live tables. You can bet against other real players and enjoy an interactive experience.
Bitguruz Casino’s Commitment to Responsible Gambling
The casino promotes responsible gambling by offering self-regulation tools. This means you’ll be able to set deposit limits to help control your finances. You can also set loss limits to restrict the amount you lose within a set period.
To help manage your time, you can set session time alerts, which will remind you to take breaks. You can also activate cooling-off periods or opt for self-exclusion. You can temporarily block access to your account for 6 months, 1 year, 2 years or 5 years.
If I could give this website zero stars, I would do so without hesitation.
I had a very frustrating and disappointing experience with this website. At the beginning, I was asked to deposit $25 in order to be able to withdraw my funds. After making the deposit, I tried to withdraw my money, but the withdrawal was rejected, and I was then subjected to a long series of verification requests.
On the first day, I was asked to provide personal identification documents showing my full name.
On the third day, I was asked to take a selfie with the website.
On the fourth day, I was asked to provide a bank statement.
On the fifth day, I was asked to provide information and proof regarding my sources of income for the previous three months.
Every day, I expected another request and had to waste my time dealing with my bank and preparing the documents they requested.
On the sixth day, I received a notification stating that my account had been successfully verified and that I was now able to withdraw my funds. However, when I attempted to make the withdrawal, it was rejected again, and my account was then closed.
This experience was extremely frustrating, especially after I had cooperated with every verification request they made.
I am sharing my experience so that other users can be aware of what happened to me. I strongly recommend doing thorough research and checking a website's credibility, withdrawal policies, and verification requirements before depositing any money.
I do not want anyone else to go through the same experience I did. Please be careful and make sure you fully understand who you are dealing with before putting your money into this website.