Account Handling Issues - Page 55

Rich Casino - Account disabled with no explanation

I play in this casino since last year. Last week on the 2-08-2019, i made a deposit and played some slots. Then i was playing a race ( this casino has ...

Anonymous Casino - Disabled account without any reason

Hello,I opened an account with anonymous-casino on 21st of July and made a deposit of 0.45BTC. I managed to win and the same day I requested a ...

Reeltastic Casino - Made my gambling addiction even worse

I would like to log a complaint relating to Reeltastic breaching terms and conditions, because of this I have lost a lot of money and this did not ...

Playamo Casino - Would not pay 22k in winnings and closed my account under false allegations

i recently joined the playamo casino as i done a bit of research on online casinos and they looked trustworthy.so the day i joined i deposited $50 and ...

Mr.Bet Casino - Unfairly accusing me in 'money laundering' not paying my withdrawal

Hello! So I have been playing in mr.bet for about a year now. I have been playing slots and sometimes I have lost and sometimes I have won. Last time ...

Magical Spin Casino - Blocked my account with unjustified accusations

I requested a withdrawal of 750eur. from magicalspin on July 17th. The next day I received an email from them saying: Following an audit of your ...

King Billy Casino - Account disabled and withdrawal discarded without solid justification

I won playing at King Billy Casino, I followed all the required steps and sent in all the relevant documents to verify myself and that was all ...

MyCasinoBest - Offline, no response yet to my withdrawal request

I’m able to login alright however once I have there are no games so I have proceeded to withdraw my credit however 4 day later they are still ...

Spartan Slots Casino - Account closed for no reason

Till yesterday I had 25 free spins and won about 500$ in bonus money but when I tried to login today to continue the wager, I was shown an error ...

AstralBet Casino - Did not close account after exclusion email

On Nov 24 I asked Astralbet to close my account via chat and was told they couldn’t. Because I recognized I had a problem, I wrote to their rewards ...

Thebes Casino - Closed my account and declined winnings without any justification

I have registered at Thebes Casino, depositing the sum of USD2,800. I played for around 30 minutes in the slot games and I believe the ladyluck is ...

NetBet Casino - Closed account whilst awaiting withdrawal with no further information given

Hi thereI signed up recently, made a deposit and luckily managed to win something! When I made a withdrawal, ID verification was requested which I ...

Casoo Casino - Ignoring locking account because of gambling problem

Hi, I asked livechat to get my account closed because of a gambling problem. I was told i had to send an email to [email protected] explaining i ...

PartyCasino - Irresponsible Actions

I am furious with this casino. I joined this casino recently but when I 1st joined I couldn't deposit straight away. I had to have checks done as it ...

SlotsUK Casino - Account closure and confiscation of winnings without giving any reason

I have opened an account with slotsuk today, made a deposit of 200, received 100% bonus, and managed to complete the wagering requirements. I made a ...

Novibet Casino - Investigating my account for 25 days after 64k win

I am writing to you to raise a complaint about: Novibet I opened a Novibet account on the 9th May and hit a win 64k win which was fully wagered, I was ...

bwin Casino - Irresponsible Actions

I am furious with this casino. My account was initially closed at my request previously and I decided to play again and reopen my account. I had to ...

Gamebookers Casino - Unjustified Account Closure

I joined this casino last night and deposited money. I won £130 ( initially ) I tried to withdraw this but I was blocked and when I asked live chat I ...

Casoo Casino - Ignoring my problem gambling issue

On Jul 4 I requested for self exclusion permanently. I clearly stated my reason for having gambling issue and wanted locked forever.https://www. ...

Winner Million Casino - Refusing to pay

Hi I deposited over 1k in Dec 2018 and withdrew £250....I was given email saying delayed due to Xmas then another saying update in 72 hours...then ...

JoyCasino - Blocked account - they let me broke their rules- before withdraw money

Dear Askgamblers Team,I have a problem with Joycasino. I created an account made some hundreds of Euros deposit and played. After I wanted to withdraw ...

LeoVegas Casino - Account closed, still not getting a response 11 days later

Hello everyone,didn't have any problems before this with LeoVegas and always got fast responses from support e-mails (1 to max 2 days). My account was ...

Casollo Casino - Offline for several days and support email no longer exists

Casollo Casino has been offline for several days now and their support email no longer exists. No information or social medias can be found of this ...

Casino Moons - Account closed and pending $500 withdrawal still not received

I deposited 500 nine days ago had a play around on the live casino and won a bit and then ended back at 500 so said I'd withdraw, the past three days ...

Springbok Casino - Self exclusion agreement not respected

HiI submitted my self exclusion form to Springbok casino January 2018. In the self exclusion form it stated that the account cant be open even if i ...

Svenbet Casino - Promised refund which still hasn't been processed after a month of waiting

The case started after I received an email in May from svenbet to come Back to their site. In januar i closed my account due to gambling problems. I ...

SpinUp Casino - Account blocked for no reason

My account is blocked. I made a lot of deposits and withdrawals. After receiving the last withdrawal, I logged into my account to find out about ...

Starspins Casino - Account closed after deposits of over £35,000 made without any further information or justification

I have been a member of this casino for some years now and have spent thousands I have had some withdrawals but nothing major. Last month I had ...