AskGamblers Quick Overview
Editor’s View
SpinBetter Casino is a crypto-friendly website with various games from different categories that players can filter through easily. Multiple registration options are available, making the starting steps stress-free.
- 24-hour withdrawals once processed
- Live chat open 24/7
- Cryptocurrencies available
- Live casino
- Several country restrictions
- Few responsible gambling tools
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
SpinBetter Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casino
SpinBetter Casino is an online casino and home to an extensive collection of games from household and up-and-coming providers. The game selection is one of the reasons many players choose to test their luck at SpinBetter.
The casino is owned and operated by Sprut Group B.V and licensed by the Government of Curacao.
To get started, players can register by phone, email, social media and messengers or simply with a one-click registration option and choose your bonus while doing so. Before you start, find your language from an extensive list in the top right corner to set everything up.
Players can access the casino through their desktop browsers or download Android or iOS apps and enjoy playing games on their phones.
It’s essential to look through the best casino websites before you find the one where you can play comfortably. Read our SpinBetter online casino review and find out what we’ve discovered.
- E-Wallets 0-24 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments 0-24 hours
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at SpinBetter Casino
SpinBetter features different payment options, including cryptocurrencies and making deposits and withdrawals is pretty simple. It takes the casino up to 24 hours to send the money to your account once it’s processed.
For e-wallets and card payments, the pending time is up to 60 minutes, while bank transfers and cheque withdrawals are not stated, but from our experience, this usually takes a few business days.
Deposit and withdrawal limits aren’t stated on the website, but they can depend on the payment method you select and the game you’re playing.
Games at SpinBetter Casino
SpinBetter Casino has partnerships with 90+ providers, but what does that mean for players? There are thousands of games, ranging from exciting online slots to classic table games.
Finding your favourite slot is simple. You can search for specific titles, mark slots as favourites, and have a list of recent slots played. Also, you can select specific providers or jump right to popular choices such as Hot Fruits on Fire or Sizzling Eggs.
Other than slots, you can explore other casino games, such as roulette, poker, blackjack, baccarat, keno, etc.
SpinBetter Casino’s Commitment to Responsible Gambling
SpinBetter Casino recognises problems associated with gambling and advises players to treat it as a form of entertainment rather than a way to make money. They advise players to use truthful information when registering, especially if they share their computers with underage persons who are not allowed to gamble.
Regarding responsible gambling features, SpinBetter Casino falls a bit short. They only have the self–exclusion service, which allows you to close your account and restrict your gambling activities for 1 month, 6 months or 1 year.
Customer Support at SpinBetter Casino
If you need help, you can contact the casino through live chat. The chat is available 24/7, and you can access it easily. Even though the chat is always open, it doesn’t necessarily mean you’ll receive top-notch service.
We tested their live chat on different occasions and got mixed results. We waited to be connected to the operator for a while, and even when we did, the operator was slow with their responses, which were also quite generic. On a separate occasion, we immediately got the answers to our questions. You can mark if your problem is resolved and give chat support a 1-5 star rating.
Whether your issue gets resolved may depend on the complexity of the problems and peak times. The casino has many players worldwide, and we encourage you to stay persistent and patient.
You can contact their support via email if you get no response through the live chat. They have different departments solving different issues, ranging from technical to payments, so find the correct department and contact them.
Complaints
Read the complaints other players have left for SpinBetter Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I have been an active player on Spinbetter for a significant period of time and reached their Diamond VIP level. According to the official rules published on their website, cashback is supposed to be calculated as a percentage of the player’s net losses – starting at 5% for Copper and gradually increasing up to 11% at Diamond level.
In my case, I have deposited a total of 21,346 BGN, which represents my net gaming loss. Based on their own cashback structure, the expected cashback should be a substantial amount. However, to date I have only received about 850 BGN cashback in total, which is dramatically lower than what should have been credited.
Over the last months, I have repeatedly contacted Spinbetter via live chat and email, asking for:
A full breakdown of cashback amounts credited (with dates and percentages applied)
The detailed calculation of how each cashback payment was determined
An official audit of my account activity
Unfortunately, instead of transparency, I received only generic replies such as “please check the Terms and Conditions” or “this is internal sensitive data we cannot share”. In other words, the operator has so far refused to provide any verifiable explanation or account audit, despite the fact that cashback directly affects the financial position of the player.
Interestingly, after I formally requested an audit, I started receiving significantly more frequent bonus offers, but the promised faster handling of my queries and proper account review by their staff has still not materialized. This seems to suggest an attempt to distract or appease me with promotions rather than address the real issue.
I have now submitted a formal complaint to their designated email ([email protected]). If no proper resolution is provided, I will escalate further to:
Curaçao eGaming (their licensing body),
EU consumer protection authorities, and
the European Commission ODR platform.
This situation is not about small differences but about the operator’s responsibility to provide transparency and fairness. Loyalty programs should not be advertised if the operator is unwilling to clearly demonstrate how rewards are calculated.
I am sharing this publicly so other players can be aware, keep strict records of their deposits and losses, and demand the transparency they are entitled to.
Hi, Thank you for sharing your feedback and for being an active player at the Diamond VIP level. Please note that cashback calculation depends on the player’s status and overall net results for a specific period. If you have any questions about your cashback rate or specific payments, please contact our support team at [email protected] — they’ll review the details and provide accurate information. Best regards, SpinBetter Team
Variety of games but most of all the bonuses and free spins are amazing. Haven't had a payout bt i hear payouts are quite fast.Online help is good,fast to deal with any problems on the spot as opposed to many other online casino sites.
Hi — thanks so much for the great feedback! Glad you enjoy the game variety, bonuses and free spins — and good to hear our support has been helpful. Payout speed can depend on the withdrawal method and verification steps, but if you ever need help with a withdrawal, contact Live Chat or email [email protected] and we’ll check the status and help resolve it. Thanks for playing — we appreciate you! Regards, Customer Support
So many choices of games to play always updating and keeping the app glitch free. The graphics are clear and I can u see what I’m doin even on my phone
More bonus spins and penny slots when the money is a little less on my account I put a lot into them so a bit more wins would be nice as well but it’s apart of the chances of playing
Hi — thanks a lot for the great feedback! Really glad the app runs smoothly and the graphics work well on your phone. Noted your request for more bonus spins and penny-slot promos when balances are low — we’ll pass this to the promotions and product teams for consideration. Thanks for playing and for the honest note — we’ll keep working to make the experience even better. Regards, Customer Support
SpinBetter has a huge game selection, smooth mobile layout, fast crypto payments, and great promos. It’s easy to use and packed with variety for casino and sports fans alike.
SpinBetter has lots to offer, but withdrawals can be slow, bonus terms are strict, and support varies. Be sure to read the fine print and play smart, especially with cash outs.
Hi — thanks a lot for the thoughtful review and for highlighting both the positives and the areas we must do better. We’re glad you enjoy the huge game selection, smooth mobile layout, fast crypto options and promos. At the same time — sorry to hear you found withdrawals slow, bonus terms strict and support inconsistent. That’s not the experience we aim for. A few quick notes: Withdrawals can be delayed by KYC checks, bank/card/issuer routing or fraud prevention — if a payout is taking longer than expected, please contact our processing team at [email protected] with the withdrawal reference so they can investigate. Bonus terms do vary by offer; we always recommend checking the specific T&Cs before opting in. If something looks unclear or unfair, contact Live Chat or Support and we’ll clarify the exact wagering rules for that promo. We’re working to improve response consistency across channels — your feedback about support variability is being passed to the team. Thanks again for the honest feedback — we’ll keep working to make things better for players. Regards, Customer Support
The ease and luck I have. I really enjoy the diverse games available and the sounds! It really gets the heart pumping and just when you think your turns over the pay outs increase. And bam your back up!
Hello, Thank you — we’re so happy to hear you’re enjoying the games, sounds and the thrill of those surprise payouts. It’s great to know SpinBetter gets the heart pumping — your feedback really makes our day. Keep an eye on our Promotions page for new offers and free spins. If you ever need anything, just reply here or use live chat/in-app support. Kind regards, SpinBetter Support Team
Love the layout of the site, brilliant games a variety to choose from.
Great welcome bonuses.
Hi — thanks so much for the lovely feedback! We’re glad you enjoy the site layout, game variety and welcome bonuses. Your support means a lot — we’ll keep working to make things even better. Regards, Customer Support
I like Spinbetter Casino because had a lot of games and ways to get a good bonus sometimes. Dont like me, the lag in the server, buts its ok. Go ahead!
Hello, Thanks a lot for your feedback — we’re glad you enjoy our game selection and bonus opportunities! Sorry to hear about the occasional lag — that’s frustrating. A few quick tips that often help: • make sure the app/browser is updated to the latest version; • clear cache and cookies or restart the app/device; • try switching between Wi-Fi and mobile data; • if you use a VPN, try turning it off briefly to test. If the issue continues, reply here or open live chat and we’ll check your session logs and escalate to Tech Support. Thanks again for the heads up — we’ll keep working to make your experience smoother. Kind regards, SpinBetter Support Team
Great selection of slots available. Superb customer service and excellent for new promo codes on free spins. Would highly recommend this place to anyone looking for a fair and honest casino.
Nothing at all to be honest. Top notch casino! If you want a one stop shop for slots and sports betting, look no further. This casino has everything you need!
Hello, Thank you so much for the fantastic review — we’re thrilled to hear you enjoy our slot selection, customer service and new promo codes. It’s great to know you’d recommend SpinBetter for both slots and sports — we work hard to keep everything fair, fun and easy to find. Keep an eye on our Promotions page and your inbox for the latest free-spin offers and special codes. If you ever need anything, just reply here or use live chat/in-app support — we’re always happy to help. Kind regards, SpinBetter Support Team
SpinBetter Casino offers an outstanding variety of games, from slots to live casino, all within an easy-to-use and visually appealing platform. The registration process is smooth, bonuses are generous, and ongoing promotions keep things exciting. Customer support is responsive and helpful, making the overall experience very enjoyable.
Although the platform works well, the identity verification process can take a bit longer than expected. It would be great if they could speed up document reviews to make withdrawals quicker and improve the onboarding experience for new users.
Hello, Thank you for the thoughtful review — we’re glad to hear you enjoy our game variety, smooth registration and ongoing promotions. I’m sorry for the delay you experienced with identity verification. We carry out document checks to protect your account and funds, but we know this can be inconvenient. To speed things up, please upload the requested documents through your account (or contact our live chat and our team will assist with the upload). Once we receive the documents, we’ll prioritise the review and aim to complete it as quickly as possible. I’ll also pass your feedback to the product team — improving document-review times and the onboarding experience is a priority for us. Thanks again for your feedback and for choosing SpinBetter. Kind regards, SpinBetter Support Team
SpinBetter Casino News
Read all news about SpinBetter Casino, check for updates and stay tuned for exclusive bonuses.
Christmas is a time of giving and SpinBetter Casino has come up with a phenomenal idea to reward all their members. From 22 December to 2 January, everyone who’s registered at SpinBetter will gain access to the Advent Calendar.What’s the Advent Calendar and What Do You Get? Basically, you can grab a reward every day during the set period. Each day you log into your SpinBetter Casino account, you need to click on the card of the day, which hides a special gift for you. The gifts can range from Free Spins, deposit bonuses and promotions and even cash rewards. The bonus details and requirements will be indicated clearly for every prize, so make sure to check those out as well. Claim Free Spins and hefty bonuses at SpinBetter Casino by logging in each day and going through the Advent Calendar.The bonus or prize money will be accredited to your casino account almost immediately after you open the card, so that you can start playing without any delays. And the best thing about it is that a completely new prize awaits you the very next day. But there’s more…Deposit Promotion Is Also OngoingIf you’re not feeling adventish, or you want to receive extra prizes from SpinBetter Casino, you can do so by making a deposit of €11 or more. You can receive gifts of up to €500 and 20,000 promo points daily. Here, you’re choosing 1 out of 8 gifts after a deposit and the random prize is assigned to you. But, the bigger your deposit, the better the prizes, so that’s just something to keep in mind.This promo ends on 11 January, so that’s plenty of time to rest for the holidays and not miss out on everything that’s going on at SpinBetter. The operator’s pretty generous throughout December and January, so make full use of it. Register at SpinBetter Casino and enjoy the Advent Calendar or deposit for extra rewards.
Distant carolling fills the brisk air as the snow falls gently on the ground. You walk the charming, narrow streets of a small town that’s peaceful and dreamy as if in a fairytale, and in every alleyway, a new wonder of Christmas is revealed.It’s the most wonderful time of the year, and you get to spend it in Xmasville, AskGamblers’ own little Christmas town, where 12 online casinos host 12 festive bonuses!The 12 Bonuses of XmasvilleWe’ve found the perfect destination for your holiday getaway: a town wrapped in tinsel, where the most colourful boxes with ribbons on top hide the true magic of Christmas.Feel the spirit of Christmas with our 12 exclusive deals!We’ve got match deposits of all sizes, hundreds of Free Spins, and even no-deposit deals! Just stroll through our little Christmas market and help yourself to the most lucrative, magical deals this winter.Sing it Out Loud, Sing it Out Clear…Xmasville is here! So don’t forget to check out each and every promotion to find the ones that best suit your Christmas spirit!Good luck!
Canadians are swimming through casino bonuses, as each Friday, we’re bringing you a new offer you can claim. This time around, there’s an exclusive bonus you might have missed…But that’s ok, because SpinBetter Casino is still accepting new players who can claim 150 Free Spins upon registration.Exclusive For AskGamblers PlayersThe bonus from SpinBetter Casino is a great opportunity to test your luck by playing the West Town slot. This game from BGaming brings tons of excitement and a unique atmosphere, so get the bonus and start spinning:[BONUS]SpinBetter Casino: 150 Free Spins[BONUS]You have 2 days to spin through the bonus, but the wagering requirements are 20x! Don’t forget to enter your ASKLAT promo code to proceed.About SpinBetter CasinoSpinBetter Casino comes with a Curacao gambling licence, accepting players from Canada, excluding Ontario. It comes with the CasinoRank of 9.0 and Player rating of 9.1 based on over 420 player reviews. Once you spin through 150 Free Spins, we encourage you to explore other SpinBetter Casino bonuses and play other games at the website.Good luck.
Every Halloween, the reels whisper, the lights flicker, and the spirits of gamblers long gone stir from their slumber. But this year, something different awakens. AskGamblers introduces Sinister Spins - Halloween saga running from 27 October to 3 November.Sinister Spins brings together six haunted casinos, each offering eerie Free Spins, cursed codes, and thrills to make even the bravest gamblers shiver with delight.The Haunted Line-UpThese haunted halls hold treats for the daring. Spin through ghostly reels, summon Free Spins from the beyond, and uncover bonuses bubbling in the cauldron of shadows.24Casino, Winspirit, Spinbetter, Martin Casino, Monsterwin and Casinostars.io have cooked up bonuses to die for.So, do you dare step through the gates of Sinister Spins, where long-lost gamblers cheer you on and the reels spin all by themselves? Go on. The ghosts are dying to meet you.From 27 October to 3 November, the Sinister Spins open their gates - enter for the thrills, stay for the chills. Spin, Dare and ShareSurvived the haunted reels and the dance floor of doom? Then you’ve officially earned bragging rights (and maybe a new ghost friend or two).Head over to our Halloween forum thread and spill the spooky tea - your near-misses, and those moments when the slot machine practically winked at you.The party may end on 3 November… but your ghostly gambling stories will haunt us forever (in the best way). Sinister Spins Are CallingThe night is alive with whispers, giggles, and the faint clatter of ghostly reels, inviting you to join in the fun. Laugh with the spirits, chase the shadows, and let curiosity guide you. After all, what’s Halloween if not a little daring, a little spooky, and entirely unforgettable?
Explore our expert casino reviews
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Screenshot
Everything works just fine, looks nice and has an OK bonus. There is plenty of slot choices. Easy to use, reliable, and perfect for both new and experienced players.
Although it has all these things, it does not function for most Balkan countries, so don’t be surprised if the bonus or codes don’t apply. Some regions face strict geo-restrictions, and players often need a VPN just to log in. Verification can fail without explanation, and support is slow to resolve location-based problems. Overall it’s not their fault.