The casino has asked me three times to close the account and allowed me to continue playing.
I was always told that the account can not be closed with a positive balance. Alleridngs is in your terms and conditions the account can be closed at any time, and the positive balance is credited to the player. They do not stick to their own AGbs and there is no player protection. I asked at 9000, - Euro if the account can be closed. It was always said no it is not. Although I asked several times. Gambling addiction is a disease and here you should be supported.