Account Handling Issues - Page 59

Golden Star Casino - Closing my account and withholding balance with no valid reason

I registered few months ago with Goldenstar casino as it is accessible from my country, i played in live game and was for many times in a row unlucky ...

FortuneJack Casino - No help in case of Responsible Gambling issue

On 6th June 2018 I sent the support team an email to close my account (in german). After i never got any confirmation i sent another two message with ...

Grand Reef Casino - Gaming server, live chat and email support unavailable

I have been a player at Grand Reef for many years. I was recently playing, and amassed funds of $614. When I went the following day to play further, ...

21 Casino - Locked account for no reason, bad communication

Dear Askgamblers, A couple of weeks ago I signed up to 21casino as well as some other sites in the same group. I made a and availed of the welcome ...

LeoVegas Casino - Waiting for months after my account has been locked for ''security check''

Hi there, from 2 months my account has been locked for security check and also I still receive a payment of 600 euro. I sent more than 10 emails, ...

Energy Casino - Account blocked after requesting €5,000 withdrawal without giving any reason why

Hello. I joined Energy Casino 3 months ago, i enjoyed playing on sports bet and at their casino, especially european roulette. When i first tried ...

Betway Casino - Account closed without any reason, refund refused

hello , i have opened account in betway for playing casino i was deposited 20000 in my account as my initial deposit .i got bonus of 2500 rupees. ...

LeoVegas Casino - Unfair account closure and race suspension

So, this whole mess started with a user on Casinogrounds.com wrote a message that he had hit rock bottom, he had gambling problems and had spent his ...

Trada Casino - Closed my account for lame reasons, still no proper respond from their support

Hello, A week ago, my TRADACASINO account was closed without any warning. I tried to communicate with support, but chat was very short and support ...

RoadHouse Reels Casino - Won't process $130 withdrawal

I ask you to help in the situation and solve the problem with the casino "RoadHouse Reels". I played the bonus and decided to make a conclusion after ...

CasinoPop - Failed closing account despite numerous requests

Good afternoon, Recently I joined this wonderful casino. I had a decent time, but I knew while I was playing it wouldn't end well with me. I am ...

MintBet Casino - After opening an account, wagering and winning account closed with no further information given

I opened an account on the 17/6/18 I deposited 2300 pounds over several hours and played with no issue.i put through a withdrawl request for 2700 ...

River Belle Casino - Winnings annulled as per 'management decision' with no further details given

10.05.2018 in River Belle Casino I won $ 709. At their request I sent all the requested documents. I was not paid winnings. All the winnings were ...

Indio Casino - Temporary down or no longer operating?

Dear Sir my name is < personal info removed > and i am the old player of indio casino. I want to make a deposit at indio casino but unfortunately ...

Joo Casino - Confiscated winnings and closed account without any further explanation

Hello , i registered Joo Casino made deposit and received 1st deposit bonus , i played different games and when i go to reactoonz i won 1282 EUR. ...

b-Bets Casino - Frozen account and funds

Hello, I'm writing my complaint once more time. Sorry for my not perfect english, I'll try to do my best. I registered on b-bets only ONCE, few months ...

Slots Village Casino - locks account, lies about having multiple accounts!

This is my second complaint regarding this issue. I had already given up on this but now slotsvillage sends me messages via email again which say i ...

Slotsvillage disables Account for no reason and voids cashout!

I signed up @ slotsvillage some months ago and played the 15$freebonus. I cleared all requirements and also support told me i can cashout. My documets ...

Royal Ace Casino - Unjustified account closure & balance confiscation

Hi, I redeemed a coupon and deposited $30.00 USD, played for about an hour. Then I got off to send in my ID for when I wanted to withdraw my winnings ...

Mrxbet Casino - Closed account and confiscated over €1,000 with no valid reason

Hello. I made an account with them early this year. I managed to make my 200€ deposit to around 1000€. I did not take any bonuses or violated ...

Planet 7 Casino - Account restricted without saying why

Hello first time poster but recently got into playing slots. So I’m very new to this and just trying to find the best way to not get screwed by ...

FortuneJack Casino - Closed my account and kept my withdrawal, no further information or explanation was given

Hello, I found this casino threw your website and decided I wanted to give it a try, little did I know it would turn into a nightmare! I made a few ...

KaiserSlots Casino - Closed the account after a big win 140,000 SEK

Hello.I made a deposit to this casino 2700 SEK and won 140 000 SEK. I put out a withdrawal of 45 000 SEK and the account was closed. The email did not ...

Vbet Casino - Account locked without any reason

I made a first deposit of 200€. Bonus not taken. Account locked without notice or reason. no customer support available. how can i get my money back ...

Jetbull Casino - Account closure and without further explanation

Hi, I made £210 deposits on jetbull casino in 3 seperate deposits after successfuly creating an account. I got to £300 and tried to withdraw ...

Maria Casino - Unexpected and unfair account blocking

Hi there, For the last couple of months I’m regular player of Unibet and their sister site Maria casino(actually the only one casino I’play with ...

Planet 7 Casino - My Login Restricted, No Further Information

When trying to login the last two days I get a message that says "Player Login Restricted". I've tried contacting them to see what the issue is but I' ...

Cool Cat Casino - Account closed, balance of $1,000 frozen without any further information

My account has been closed and Cool Cat have given no reason as to why, they are refusing to talk to me on their online chat service. I had around $ ...