Account Handling Issues - Page 61

Miami Club Casino - Closed my account with no explanation and with a $2,000 withdrawal pending

I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several ...

FortuneJack Casino - My account has been suspended due to false accusations

Fortunejack has suspended my account stating I have multi accounts. This is a complete lie. I have only one account. The chat wrote me this: As you ...

Las Vegas USA Casino - Emails keep bouncing back, just want my account closed

I am trying to email to close my account. The casino was fine and I did win a few times. Never made a withdrawal. Had enough fun now I would like to ...

mBit Casino - Account with 2 BTC balance disabled without any explanation

Around 19 December I got registered at mBit Casino and made a deposit. I got a welcome bonus and managed to complete the wagering requirements and had ...

Videoslots Casino - Account closure followed by confiscation of £4,000 winnings without any further justification

I won a substantial sum around 2 weeks ago on videoslots. So I contacted live chat asked about the verification process and explained that at one ...

Pocket Fruity Casino - Unfairly Blocked My Account After I Withdrew £2,500

Hi, I have been a customer to pocket fruity for a while both making deposits and withdrawing winnings (had no problem with either). I then won £2, ...

BuranCasino - Blocked my account and did not pay my winnings

it looks like this in January I was a little lucky and I won several times with the payment of the win was not a problem according to the rules of the ...

SlotJoint Casino - Confiscated 800€ due to false accusation

I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. I opened an account at ...

FortuneJack Casino - No access to account in three weeks, support is of no help at all

Hello, This all started about three weeks ago. I went to log into my account on Feb. 5 and it informed me that my password was incorrect. I had ...

Rich Casino - Unable to log into my account, support ignoring my emails

Hello, For a week I've been not able to log-in to Rich Casino. I've been using Rich Casino for more than a month on a daily basis. Never experienced ...

SlotJoint Casino - Violating Responsible Gaming Policies

This issue with Slotjoint is probably one of the worst violations of a permanent self-exclusion request I have ever seen. Several months ago, I asked ...

EnzoCasino - Terrible way of assisting players willing to close their account

Good evening, So today I wanted to ask livechat representative to close my account on Enzo Casino. I was surprised when the representative told me ...

Rich Casino - Closed Account & Blocked Balance

Hello! I need some assistance please. I'm an avid gambler, and last night I joined a website called "RichCasino.com". I'm always on the look-out for ...

BetChain Casino - Account closed due to unjustified terms

I have been signed up in this casino for about a week. Made couple of deposits and cashouts without any incidents (Except for the fact that sometimes ...

Bets10 Casino - Closed my account and took my money for no reason

I do not quite understand what the bets10 does. I made a deposit of 10 euros from my skrill account , without any bonus. I wanted to play poker ...

Bronze Casino - Won't close my account despite numerous requests and emails

Hi, I have been trying to close my account since 18. Jan. Their support email is really slow with answers and their live-chat can't do anything ...

BonanzaGame Casino - Account blocked and winnings confiscated due to unjustified accusations

Hello, I made a sign up at Bonanza Casino, check for promotions and I saw that there are 3 welcome deposit bonuses to claim as a new customer. I ...

Betcart Casino - No access to my account & no chance to withdraw my balance

Hello, betcart stopped providing services to accounts registered in Austria in December. No problem, but unfortunately betcart also locked all ...

Slotty Vegas Casino - Confiscated £500 due to unjustified accusations, won't listen to my explanation nor provide any details

I was playing on slotty vegas on Thurs 25th January. I very simply placed £500 of cash balance on Blackjack and won, giving me £1,000 balance. I ...

SlotJoint Casino - Unjustified terms violation accusations followed by account closure

Jan 30, 13:14 CET Dear all, I have received your mail address from a relative, stating that AskGamblers could help me with a problem. Recently I have ...

Silver Oak Casino - Deleted Account, Zero Explanation Why

To Whom it may concern, My complaint against Silver Oak Casino has several different complaints , but the main complaint is that they shut my ...

bet-at-home Casino - Account closure due to ''irregularities'' with my verification paperwork

On 19-12-2018 casino had a bonus of 100% up to 500. I made a deposit of 370 euros from my neteller account and got a bonus of 370. I played slot game ...

Cozyno Casino - Not following responsible gambling policy

Hello!I want to file complaint against Cozyno casino. This Casino does not follow responsible gambling policy. I requested casino to close my account ...

b-Bets Casino - Unfair account closure and confiscation of balance

hello! b-bets closing my account unnecessarily , waiting for my money to be paid. they asked me many documents, utility bill, national ID ,passport ...

b-Bets Casino - Unwillingness to return a deposit

I played on their website, after winning decided to withdraw some of the money, with account verification the account was blocked due to the fact that ...

YoyoCasino - Account closure, and winning of 9 990 SEK confiscated without any proof

Hello! I made a deposit of 2 000 SEK to recive the welcome bonus of 100%. I recived the bonus without any problems, and i had a wagering requirment ...

BGO Casino - Unjustly forcing me to fill SAR to get my complete deposit history

I contacted bgo live chat to request account closure for good. But during chat i asked for my withdrawal and depoist history. They confirmed account ...

King Billy Casino - Ignoring Responsible Gaming policy and then stealing winnings with unjustified accusations

I will try to short the story as much as possible. I had account here, fully verified. Played one night, lost because there were some issues on their ...