Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Over 2 months and still not paid out my $2,225

I requested my withdrawal from my winnings around 12/4/2018. After a couple weeks I inquired about this not being paid. Was told it was approved for ...

Ruby Slots Casino - Withdrawal is delayed getting approved

I have been waiting on a withdrawl I requested on 1/17/2019 for 2300 to be approved it’s been past the 7 days and they keep saying they escalate and ...

Ruby Slots Casino - Withdrawal Approvals Stopped

On January 4, 2019 I submitted $10,000 in withdrawal requests. After back and forth with documents, my first withdrawal request was finally approved ...

Ruby Slots Casino - Not approving withdrawals totaling $4,600

I requested two Withdrawals on November 13th for $2500 and $2100 and after two months they have still not been approved to be paid. I have chatted ...

Ruby Slots Casino - Lengthy delays on withdrawal approvals

I made a withdrawal request for $2,500.00 at ruby slots on 11-14-18 I have it escalated for approval many times, the Terms & Conditions state ...

Ruby Slots Casino - Delayed Payout

I have been in contact several times to chase up my withdrawal that has been going since the start of December, everytime I speak with someone I am ...

Ruby Slots Casino - Missing Money, No Payment

I was approved for a $384 check in the month of November. I submitted all neccessary documentation, and do have records. I checked my transactions for ...

Ruby Slots Casino - Withdrawal Declined with No Communications

Hello, I have had a problem similar to this with Planet 7, but thanks to Tawni it was resolved- THANK YOU AGAIN Tawni!I wish I had discovered this ...

Ruby Slots Casino - Playing verification tricks and not paying me my winnings

I won 125$ and sent the information required by the site.. Now their playing games and locked me out of my account.. I sent mi id my bank card and my ...

Ruby Slots Casino - Withdrawal still not approved after 1 month

I cashed out Dec 1st. for 2 withdrawals of $2500 each. On Dec 5th they were declined because of documents. I called on Dec 5th they said Oh your ...

Ruby Slots Casino - Problems with payment

I was approved for payment in September. I wanted bitcoin withdrawal as I have made bitcoin deposits. And used bitcoin withdrawal for sister company ...

Ruby Slots Casino - Winnings not received

I won over a $1000 on ruby dots casino on 11/21/18 and another $1000 on 11/23/18. I met all of my playthrough requirements and I spoke with multiple ...

Ruby Slots Casino - Wire transfer delayed again

This is my second time around having issues with being paid via wire transfers. Last time it took over a month even though I sent in all the requested ...

Ruby Slots Casino - Delayed payment approval

I requested a withdrawal on Oct 24, which despite many live chats telling it would be approved shortly, it has not been approved. It is unheard of and ...

Ruby Slots Casino - Delayed approval and processing of $2,500 withdrawal

I submitted a withdrawal of 2500USD on 4 Dec 18 from Ruby Slots, on 13 Dec 18 I requested an escalation as it was past due being approved. I was ...

Ruby Slots Casino - Awaiting payouts after 3 months

After waiting nearly 2 months for documents approval and payout details approval I have been chatting with Ruby every week asking when will I be paid ...

Ruby Slots Casino - Unpaid & account shutdown

Recently I received an email from rubyslots.com for a no-deposit bonus so I accepted and went on the beat the required wager and was left with 100USD ...

Ruby Slots Casino - Still awaiting payout

I am fed up of waiting for my payment of $597 to reach my account which was meant to have been paid on the 16th October. I keep getting told different ...

Ruby Slots Casino - Extremely slow paying of winnings

I requested a withdrawal of $1350.00 USD on 9/16/2018. After my bonus and free spin winnings totalling $277.50, I should receive a payment of $1072.50 ...

Ruby Slots Casino - Withdrawal Delay

I was sent an email offering $ 50 dollars bonus without deposit, I completed the wager and I won $ 100,40, I sent my documents and it was approved on ...

Ruby Slots Casino - Need help receiving payment of winning

I have $15,000 in winnings in requested and pending withdrawals. I have received only two payments since then. The first for $1,645.00 received 08/09/ ...

Ruby Slots Casino - Run around on payment

I submitted withdraw sept 11. Casino terms state 7 buisiness days. Approval then 7-10 payment. Everytime I contact chat to find out where it is I get ...

Ruby Slots Casino - Problem getting paid

I've been trying to get paid from Ruby since July. Granite I didn't have all the correct paperwork, my fault. With that all squared away, my ...

Ruby Slots Casino - Delayed payment again

On the 8/9/2018 I took a 200% no rules bonus with ruby slots, depositing $50. This gave me $100 extra as a bonus. I won $2000.00 minus the $100 bonus ...