Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Runaround from Ruby Slots again

On 06.28.25, I won $4000 & I requested 2 withdrawals of $2500 & $1500. The $2500 was approved on 07.15.25 & I received payment for it but am now ...

Ruby Slots Casino - I have given the casino enough time

I feel and believe that I have given the casino enough time to make good on my winnings and that I have followed all the rules set forth.I am not ...

Ruby Slots Casino - Ruby delays my withdrawal 508 USD

I submitted my withdrawal through Bitcoin on 5/8/2025. I was withdrawing $508 after my bonus was removed. I was told 7-10 business days. So on the ...

Ruby Slots Casino - Ruby slots payment

I have few redemption requests pending and 2 approved. For one initiated on 12/27/2024 they claim that the payment was sent on 01/28/2025 but since ...

Ruby Slots Casino - Once again Ruby doesn't pay

I played on Ruby Slots Casino on January 4, 2025. I cashed out $2200. I have yet to receive it. I sent in all documents and and I still get a ...

Ruby Slots Casino - VIP payouts

I've been a player on Ruby for quite sometime and reached VIP status. I made a withdrawal via Bitcoin but have not yet received it. As a VIP, a ...

Ruby Slots Casino - Delayed Withdrawal Request 1459 USD

I originally submitted my withdrawal request on 12/20/2024 for $2,000. I submitted all the documents and was verified. The bonus amount was deducted ...

Ruby Slots Casino - Almost a whole month no payout

I still haven't received my payout and it's been almost a month. Highly upset with how this casino has handled things. I have a payout that was ...

Ruby Slots Casino - Not being paid four months

HiI'm very worried about what is happening with my win. I withdrew to my bitcoin address on August 22nd, September 6th and 24th and November 13th. I ...

Ruby Slots Casino - I have reached out to Ruby Slots multiple times since and keep being told it was sent

I requested a withdrawal of $2000 (total would be a wire transfer of $1955 after their wire transfer fee) that was approved by Ruby Slots on 10/28/24 ...

Ruby Slots Casino - Close to two months and withdrawal still pending

I requested a withdrawal in the amount of $768.94 on September 30, 2024. Through the month of October and November I have inquired about this ...

Ruby Slots Casino - Not Again Ruby

It looks like I'm back again. You helped me a few weeks ago by getting me paid and I thank you. However now I have another complaint. I played again ...

Ruby Slots Casino - Ruby Slots stalling payout

I requested a $400.00 withdrawal from my account. My verification was and is 100% ok. Received an email from Ruby saying my request would be processed ...

Ruby Slots Casino - Not So Easy To Get Paid

Good Morning, On October 7, 2024, I made a deposit and used a bonus with no playthrough, no max cashout. I won a jackpot and decided to make a ...

Ruby Slots Casino - Roses are red Ruby not so much

I won $1900 at Ruby Slots Casino on July 3, 2024. Prior to winning, on June 20, 2024 I sent in updated documents because my ID had expired and I was ...

Ruby Slots Casino - Show me the money

I have been verified, I used a coupon I was eligible for. I am from the USA. I have contacted chat several times to have payment and approval ...

Ruby Slots Casino - Payouts pending since 2023

I am submitting this complaint in regards to two payouts of $2,500 each that were originally requested on November 26, 2023 and were approved on ...

Ruby Slots Casino - Waiting to withdraw from the Casino

Hello! I got a free spin and played and won $340. Now I have a problem because I can't choose withdraw to the Bank, I already wrote an e-mail to the ...

Ruby Slots Casino - Missing 900 USD

I joined ruby slots through a friend referral who had shared with me a bonus code that had play through requirements which I met and requested to ...

Ruby Slots Casino - Coindraw Issues

At some point in time and in recent past, RubySlots released Coindraw, which promised 24 hour payouts if qualified. Now, they don’t even give you an ...

Ruby Slots Casino - I requested a Bitcoin withdrawal on March 27th for $500.00

I received a VIP no deposit bonus code and I used it and actually managed to fulfill the playthrough requirement and requested a Bitcoin withdrawal on ...

Ruby Slots Casino - Withdrawal of 1000usd issue

I have been having issues withdrawing my funds. I have $1,000.00 withdrawl they I want to make and the system will not allow. It keeps stating I have ...

Ruby Slots Casino - Delayed payments and communication

I initiated a $2,200 Bitcoin withdrawal on February 28 since Bitcoin was my last deposit method. A few days after, I chatted with a representative to ...

Ruby Slots Casino - Waiting for Ruby withdrawal USD 272

I have been waiting on my withdrawal since February 25 I got approved for a withdrawal of 272.00 I got the manager approved on Feb 26 but still haven' ...