Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Late payment at Ruby Slots

My withdrawal request of $1400.00 USD was approved on June/10/2026.I have not received my payment yet. I am a Level 5 VIP!!! When it comes to VIP you ...

Ruby Slots Casino - I requested a $1950 withdrawal

I originally won on May 6. I requested a $1950 withdrawal, and it was approved and it was supposed to be paid on the 13th. On the 13th Ruby slots ...

Ruby Slots Casino - Withdrawals declined without explanation

I won 15,250usd and did some withdrawals in 2023, a few of which were paid to me, butRuby Slots casino then began denying the withdrawals.I queried ...

Ruby Slots Casino - Once again payment being delayed

I won $100 on Nov 1, 2025. I received an email on Nov 18 stating "your payment is on the way". I have not received it yet. I contacted Chat several ...

Ruby Slots Casino - Delaying payment and splitting them

I won over $8000 a few months ago I had a long process to go through. They didn’t accept my documents I finally got verified and now my first ...

Ruby Slots Casino - Runaround from Ruby Slots again

On 06.28.25, I won $4000 & I requested 2 withdrawals of $2500 & $1500. The $2500 was approved on 07.15.25 & I received payment for it but am now ...

Ruby Slots Casino - I have given the casino enough time

I feel and believe that I have given the casino enough time to make good on my winnings and that I have followed all the rules set forth.I am not ...

Ruby Slots Casino - Ruby delays my withdrawal 508 USD

I submitted my withdrawal through Bitcoin on 5/8/2025. I was withdrawing $508 after my bonus was removed. I was told 7-10 business days. So on the ...

Ruby Slots Casino - Ruby slots payment

I have few redemption requests pending and 2 approved. For one initiated on 12/27/2024 they claim that the payment was sent on 01/28/2025 but since ...

Ruby Slots Casino - Once again Ruby doesn't pay

I played on Ruby Slots Casino on January 4, 2025. I cashed out $2200. I have yet to receive it. I sent in all documents and and I still get a ...

Ruby Slots Casino - VIP payouts

I've been a player on Ruby for quite sometime and reached VIP status. I made a withdrawal via Bitcoin but have not yet received it. As a VIP, a ...

Ruby Slots Casino - Delayed Withdrawal Request 1459 USD

I originally submitted my withdrawal request on 12/20/2024 for $2,000. I submitted all the documents and was verified. The bonus amount was deducted ...

Ruby Slots Casino - Almost a whole month no payout

I still haven't received my payout and it's been almost a month. Highly upset with how this casino has handled things. I have a payout that was ...

Ruby Slots Casino - Not being paid four months

HiI'm very worried about what is happening with my win. I withdrew to my bitcoin address on August 22nd, September 6th and 24th and November 13th. I ...

Ruby Slots Casino - I have reached out to Ruby Slots multiple times since and keep being told it was sent

I requested a withdrawal of $2000 (total would be a wire transfer of $1955 after their wire transfer fee) that was approved by Ruby Slots on 10/28/24 ...

Ruby Slots Casino - Close to two months and withdrawal still pending

I requested a withdrawal in the amount of $768.94 on September 30, 2024. Through the month of October and November I have inquired about this ...

Ruby Slots Casino - Not Again Ruby

It looks like I'm back again. You helped me a few weeks ago by getting me paid and I thank you. However now I have another complaint. I played again ...

Ruby Slots Casino - Ruby Slots stalling payout

I requested a $400.00 withdrawal from my account. My verification was and is 100% ok. Received an email from Ruby saying my request would be processed ...

Ruby Slots Casino - Not So Easy To Get Paid

Good Morning, On October 7, 2024, I made a deposit and used a bonus with no playthrough, no max cashout. I won a jackpot and decided to make a ...

Ruby Slots Casino - Roses are red Ruby not so much

I won $1900 at Ruby Slots Casino on July 3, 2024. Prior to winning, on June 20, 2024 I sent in updated documents because my ID had expired and I was ...

Ruby Slots Casino - Show me the money

I have been verified, I used a coupon I was eligible for. I am from the USA. I have contacted chat several times to have payment and approval ...

Ruby Slots Casino - Payouts pending since 2023

I am submitting this complaint in regards to two payouts of $2,500 each that were originally requested on November 26, 2023 and were approved on ...

Ruby Slots Casino - Waiting to withdraw from the Casino

Hello! I got a free spin and played and won $340. Now I have a problem because I can't choose withdraw to the Bank, I already wrote an e-mail to the ...

Ruby Slots Casino - Missing 900 USD

I joined ruby slots through a friend referral who had shared with me a bonus code that had play through requirements which I met and requested to ...