Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Withdrawal Delays and Fee Overcharges

I put in for three separate withdrawals all on 05/09/2019 in the amount of $2500 each. On 05/23/2019 I was approved in the amount of $2282. On 06/06/ ...

Ruby Slots Casino - Winnings Not Received

On 8/18/2019, I cashed out a win of $400 at Ruby Slots Casino. After my bonus was deducted, it left me with a win of $340. My win was approved on 9/2/ ...

Ruby Slots Casino - Delayed payment and no response from support.

I had made a withdraw request on 7/16/19 for 2,500. I had received a check from them just a few weeks prior so all my ID docs were in order and I did ...

Ruby Slots Casino - Delayed withdrawal requests

Hello, I requested two withdrawals on 8/2/19. Each withdrawal request was for $1000 each. I have been given the runaround since then. I have spoken ...

Ruby Slots Casino - Not Paid Owed Funds

I submited a withdraw for 100 dollars 07/15/19. The withdraw was denied because they stated I had not submitted required documents when I had. I have ...

Ruby Slots Casino - Declined payment for $4,500 and account closed

Hello,I have been a long-time gambler with the sister casinos. I opened an account with Ruby Slots and eventually hit a jackpot of which I withdrew $4 ...

Ruby Slots Casino - Stalling $100 withdrawal for ages

Back in February, I played a no deposit bonus with Ruby slots. I had never played at Ruby slots prior to this, nor have I played since. I was lucky ...

Ruby Slots Casino - No communication for withdrawal

I had submitted a withdrawal request on August 16th. I submitted all my documents for account verification and got an email back saying my account had ...

Ruby Slots Casino - No payment of $22,500 and account closed no reason given

I won $25,000 playing multiple games on July 1st, 2019. The email confirmations for the withdrawals are attached. On July 9th, 2019, my first ...

Ruby Slots Casino - Need help collecting my winning

Thanks ask gamblers and tawni for all the assistance you give to players like us . Ruby slots owes me 4500 dollars . I’m going straight to this team ...

Ruby Slots Casino - Winnings still not paid to me

Won 470 dollars July 3rd win approved all requirements met documents verified on July 12 .after multiple difficulties told money was on the way very ...

Ruby Slots Casino - Having payment issues with $3,400 withdrawals not processed since April

I won and submitted for payment (2 due to limits) in APRIL....they have used every excuse in the book...I've sent documents multiple times and they ...

Ruby Slots Casino - Two withdrawals continuously delayed

I submitted a 2500USD withdrawal on 23 May 19 and a 1800USD withdrawal on 30 May 19. I checked in on early June 19 to get an update and was advised it ...

Ruby Slots Casino - Still waiting on payouts since April

I have been a loyal and faithful player to Ruby Slots for over 10 years now. I have always had payouts that took longer than the terms of service ...

Ruby Slots Casino - Not getting my withdrawals

Total due: $2450.00I have one approved payment of $1350 that was approved on 6/6 and one pending withdrawal of $1100.00 dated 6/4/19. As typical, it ...

Ruby Slots Casino - Money Still Owed Since August 2018

I won my $8,600 back in August of last year 2018 I have yet to receive all of my payments that is owed to me over the last two months they have slowed ...

Ruby Slots Casino - Continued delayed payment

I have been in contact by phone, and by email, the phone call that I made to customer service, they advised me that once I submit all of my documents ...

Ruby Slots Casino - Delayed payment/blatant lies

Withdrawal request submitted early march,after delay it was finally approved on 3/20. They state a 7 to 10 day MAXIMUM after approval.i have contacted ...

Ruby Slots Casino - Payments not sent to processor

I have two outstanding payouts via wire transfer that have been approved by the casino but have yet to be paid out, in fact they have not even been ...

Ruby Slots Casino - So many delays for $20,000

Hi, I wish I had read about this casino before I deposited money....foolish of me but I have definitely learned a very patient lesson.I won a random ...

Ruby Slots Casino - Not having fun from gambling!

Ruby slots owes me 4614.56 with approved withdrawal for 2114.56 and 2500 dated back from March 18 and March 22 . This has been an exhaustion and ...

Ruby Slots Casino - Delayed $600 payment

I requested a withdrawal of $600 on 2/19/2019. I was told it was being processed. Next time I checked my balance they had put the $600 back in my ...

Ruby Slots Casino - Winnings not received yet

I requested a withdrawal of $900 on 1/31/19. Approval of withdrawals are supposed to take 7 to 10 business days. Mine was approved for $834 on 2/21/19 ...

Ruby Slots Casino - Delayed payout of $1,821

Hello I started playing at Ruby Slots casino and had my first win Dec 11th, 2018. I went through the verification process and received confirmation ...