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High 5 Casino

6
Player rating 9 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • High daily withdrawal limit
  • Mobile app available
What we don’t like
  • Few payment methods
  • Few software providers
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2020

Licences

N/A

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, Trustly, PayPal, Interac, Skrill

Currencies

US dollars

Withdrawal Methods

Skrill, Gift Cards, Cash, Bank Wire Transfer

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-10 days
Cheques: Not offered
Card Payments: Not offered
Pending Time: 0-5 days

Withdrawal Limit

USD 10,000 per day

Software

Pragmatic Play, High5Games

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor's View

Right off the bat, you will notice High 5 Casino sporting a vibrant and friendly design, all packed into a handy mobile app. Although the selection of slots is wide, there's a lack of variety regarding software providers, virtually limiting the choice to the titular studio. Even if you move past this fact, you will find multiple reports of inadequate support response and delayed withdrawals, tainting the picture of this online casino.

General Information About High 5 Casino

Operating as a sweepstakes casino, High 5 Casino came to the scene in 2020, so it's one of the earliest of its kind. Available in most US states, the site operates with a two-coin system, where one currency is for entertainment only while the other can be redeemed for cash.

Even though the slot collection is impressive, many players will find the lack of variety of software providers irritating. The casino makes up for this, though, with a series of engaging features, such as Boost on Demand, which increases players' winning chances, leaderboards, rapid rewards, and jackpots.

As we do in our online casino reviews, scrolling through will give you a detailed overview of High5 Casino's most crucial aspects and features.

How Does High 5 Casino Work?

High 5 Casino offers free-play coins and sweeps coins, allowing you to enjoy it as a social casino or sweepstakes site.

As usual, Game Coins (GC) will get you countless hours of fun without monetary commitment. You can stick to challenges and missions to obtain GC, but you can also purchase tokens if you're left without them. Sweeps Coins (SC) allow you to inject a bit of a real casino thrill into your gaming and redeem them for cash. High 5 Casino also offers Diamonds, which are exactly a currency but can be used to boost gameplay by adding unique and potentially increasing winning chances.

The welcome offer is deposit-free, giving you 5 SC, 250 GC, and 600 Diamonds. After that, the bundles start at $2, which is rather low and is a major plus for High 5.

Once you accumulate 50 SC, you can request redemption in the form of gift cards, while converting to cash starts at a minimum of 100 SC, at an exchange rate of 1 SC = $1. As for the maximum redemption limit, High 5 really raises the bar compared to other US casinos: the daily limit is set at $10,000.

Payment Information and Options at High 5 Casino

In order to purchase the coins, you can use one of the accepted banking methods, such as Visa, MasterCard, Trustly, PayPal, Interac, or Skrill.

For requests of $2,000 and above, the casino will ask for your documents to verify your identity, so have them ready to speed up the process. The KYC includes submitting a valid government ID, a selfie, and proof of address no older than three months.

Apart from the payment methods we mentioned, you can withdraw using bank wire transfers.

High 5 Casino's pending time is between 1 and 5 days, and you should add at least an hour for e-wallets and up to 10 days for bank wire.

Customer Support at High 5 Casino

Should the need arise, you can contact the casino's customer support via live chat. While the live chat feature isn't available 24/7, you can also send an email (directly or through social media), mail, or read the casino's extensive Frequently Asked Questions.

Games at High 5 Casino

At the time of writing this casino review, High 5 Casino had over 1,700 casino games, putting it on the map of sites with the most extensive game libraries. However, there's little variety among studios, and the lobby is dominated by High 5 Games and, to a lesser extent, Pragmatic Play.

Online slots take the largest section, followed by live dealer titles and exclusive games. Slingo and progressive jackpot games are also there, as are casino classics like American Blackjack and Roulette.

High 5 Casino's Commitment to Responsible Gambling

High 5 Casino offers a self-exclusion tool. When activated, the customer support team disables your account. You can self-exclude for a definite or indefinite amount of time.

Additionally, the website offers a problem gambling question checklist to help determine whether it is time to seek help, alongside a list of links to learn more about problem gambling.

High 5 Casino Promo Codes and Offers

At the time of writing this review, High 5 Casino didn't offer any promo codes.

Final Verdict on High 5 Casino

High 5 Casino is a well-equipped social casino that offers a large selection of casino games—perhaps the largest in the sweeps casino industry—albeit with little variety regarding software providers. All of this is coupled with thrilling features that can enrich your gameplay and maybe boost your winning chances.

However, since we first published High 5 Casino on AskGamblers, there have been multiple reports of delayed or cancelled winnings, as shown in the Casino Complaints section below.

We hope to see this site improve this aspect and add more variety to its software provider roster for the ultimate sweepstakes experience.

Player Reviews

6
9 reviews
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Timon1981
5 months ago
10

I am writing a new review, after having an issue, and being unable to log in, I was finally able to log in, when I changed my password, and logged in with my email :) I am very pleased, that I was able to redeem sweeps coins , and continuing to be able to redeem them in the days ahead, until March 14th.

MegaSpinx43
7 months ago
8

I love how fast and easy crypto transactions are here. Depositing with Bitcoin is almost instant, and withdrawals are processed quickly, usually within a few hours. Plus, they offer some really generous crypto bonuses, which is a nice incentive. If you’re a crypto user, this site makes everything smooth and hassle-free.

The customer support team doesn’t seem very knowledgeable about crypto-related issues. I had a question about blockchain confirmations, and they just gave me a generic response that didn’t really help. If they’re going to promote crypto gaming, they should train their support agents better on how it works.

maiden
8 months ago
10

I like High 5 but unfortunately the bonus offers are not so attractive. My experience with their withdrawals has been great so far, always received my winnings, and the platform is well done, pretty and it just worked properly. I'd improve the bonuses offers.

Message
Stoneybear11
10 months ago
1

How dishonest and shady they are.
HORRIBLE CASINO STAY AWAY!!!
I had been playing for almost a year a few times a week with whatever spare dollars extra I might have had, never really hitting anything big enough to cash out, at least. then I finally hit and was able to surpass the $100 mark, and finally qualified to cash out. So after my account was verified and everything. I connect my bank and send in a request to cash out my winnings... after 2 days of waiting they message me and hit me with saying I had multiple accounts. Wow what a cop out to having to pay somebody their money. No real explaination, no proof of these multiple accounts, they just claimed that & not having to show me anything to confirm this, and that was that. They closed my account took all my winnings and there was nothing more I could do but accept that they can just say whatever they feel like as a reason to rob people of their money and not have to worry about answering to any questions asked about it and can get away with it.
What's the point of verifying your account when come payout they tell you some bogus excuse of you having multiple accounts when "supposedly" they verified your account? Why wouldn't they have told me of these multiple accounts then when they were "verifying" my account?? Some shady ran casino if you ask me. You're better off spending your money elsewhere cause these guys did their homework and found a loophole when it comes to robbing people "legally" and are clearly getting away with it.

ThePuppetmaster
1 year ago
1

I use to like how they would pay out within about an hour through skrill. And the live casino however find out they cheat and won't pay the full amount on winning wagers. So avoid this casino like the plague.

High 5 casino uses chip manipulation. In it other words, they Cheat you out of your winnings. Avoid this casino!!! I am not making this up as I have the screen shots to prove what I say. When I confronted them, since this has been going on for some time, they would rarely respond and blame a computer glitch finally ended up saying I made it up and blocked my account.

Avoid roulette. Thats where most of this happened. I had $2 on 35 black which was the winning number. I hot paid ,$36. I thought maybe I had made a mistake bit it kept happening so I started taking screen shots of my wagers each spin. Over a dozen times I have caught this. So if you want to play in a fair environment, avoid high 5 casino at all costs.

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Retiould1952
1 year ago
5

High 5 Casino is a great place to play online! They have various slot games with cool graphics and fun themes. It’s easy to use, and they’re always adding new games, so it never gets boring.
The bonuses are pretty generous, which is awesome because it means more chances to play and win. Plus, if you ever need help, their customer support is friendly and quick to respond.
Overall, High 5 Casino is a fun and reliable spot for anyone who enjoys online slots. It's worth checking out!

The lack of timely and effective communication made the whole experience frustrating. It’s a shame because the games themselves are decent, but when you can’t get help when you need it, it seriously impacts the overall experience.
If customer service is important to you, I’d recommend looking elsewhere. High 5 Casino needs to step up its game in this area.

Foreignpop
1 year ago
3

I like that they carry a decent selection of games including many of their own in-house games. They also offer the ability to purchase in-game features directly through boosts. A cool concept but please see the cons

Not happy with their inability to take responsibility for their mistakes. They priced a boost aggressively and then decided it was not enough money and took my account balance days later.. and there were no violations of policy or terms... Can't use them if they are not resolved

AngelinaMildey
1 year ago
8

I like that there is lots of games and you can easily choose what you like. Also the variety of bonuses is great! It is a good one for newcomers and for advanced players.

I usually struggle with poor customer support: long responses and the idea that casino is always right it is not good. It is easy to lose your client with such approach.

Fiekie247
4 years ago
8

So, I signed up a little while ago at High 5 casino trying to find some wager-free casinos. As it is just hard to win these days on slots, let alone complete thousands of wager. I think the biggest frustration is hitting big while bonus wagering, but those wins never come when playing with straight cash, that is why you have to join High 5 casino as it offers wager-free spins.

So today, not sure what came over me, but I decided to claim my welcome offer finally. You are granted 20, 50, or 100 wager free spins depending on the amount you deposit. Besides the spins, you will get 1000 diamonds to spend in their shop, and let me tell you it's lucrative as well.

If you google High 5 Casino it's very difficult to find, as I think the SEO on high 5 games rank higher, so the provider and its slots come up quickly in the results. Tend to be a bit confusing at times.


Their live support takes around 30 seconds to be connected and will assist with whatever problem you might have. With that said, sometimes you need to rephrase questions as their support will simply copy and paste certain text from the terms and conditions related to your questions. However, I am asking for support, because the terms are not clear or do not state anything.

Depositing was easy as there are many options to choose from in my case I used Astropay. Withdrawal has the same options as deposit methods.

After I had a big win, I uploaded my docs which took around 40 minutes to be verified and my withdrawal was processed within 10 minutes thereafter. I accumulated a lot of diamonds during my gameplay which I will redeem in the store for some extra wager-free spins.

Overall great casino and fast withdrawals. I was a bit skeptical as I could not find anything on google regarding reviews, cashouts, etc. So I was worried there were going to be delays etc, however, they surprised me. So head over to High 5 casino and claim your batch of wager-free spins!

I highly recommend them!

Their game collection needs improvement as you will find around 600 slot games, where most of them are High 5 games. You will find you relax and push gaming and some other popular providers. With that said, I enjoyed some high 5 games today lol. It's where I got my big win to withdraw.

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No Deposit Bonus

High 5 Casino: Get 3 Free Sweep Coins + 400 Free Game Coins + 300 Free Diamonds

NO PURCHASE NECESSARY. Void Where Prohibited By Law. Must Be 18 Years or Older. Offer only valid on first registration. Terms and Conditions Apply. Full Terms apply. Show all bonuses

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