On January 4, 2019 I submitted $10,000 in withdrawal requests. After back and forth with documents, my first withdrawal request was finally approved on 1/18. 9 business days after request.
Now, nothing. Based on their timelines, the next one shoul have been approved on 1/29. When it wasn't, the VIP department submitted an escalation. Still nothing.
It now has been 10 business days and no response. What is a valid timeline to expect approvals to happen, and hence payments?