Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Withdrawal pending since December

I have had a $100 payout pending for over 3 months since 12/14/20. I've given 5 different bank account details but they say they can't process any of ...

Ruby Slots Casino - Failure to Payout

On January 26 2021 I made a withdrawal of $800 (ID # 3333243) and on January 27 2021 I made two more withdrawal requests of $800 (ID# 3333275) and $ 1 ...

Ruby Slots Casino - I am Tired of this

I won $1193 at Ruby Slots Casino on November 24, 200 I sent in all documents everything that was asked. I requested a wire transfer because they told ...

Ruby Slots Casino - Continually delaying payment

On December 19th, I requested a withdrawal from Ruby Slots. I had successfully withdrawn winnings from Ruby recently (3 months ago) so I knew that ...

Ruby Slots Casino - Was paid with fraudulent check

I initially requested 2 withdrawals in August 2020 one for $2500 and the other for $1900. The first one, although very slow did arrive in October and ...

Ruby Slots Casino - Money wire transfer

I put in for my withdrawls 12/21/2020 they said all my info was verified weeks ago.my bank still haven't recieved my money yet.now i can't reach them ...

Ruby Slots Casino - Delayed approval and payment again

Hello again, I've been on here before for help and I'm hoping you can help me again. I have (3) pending withdrawals ($7,500) on Ruby from Jan 1, 2021 ...

Ruby Slots Casino - Giving Me The Run Around With $1,200 Payment

On 12/02/20 After a big hit,the I requested a withdrawal of $1200.42. I asked for a payout in the form of a check because my bank does process ...

Ruby Slots Casino - Withdrawal stuck in pending

I made a withdrawal request for $1,630.00 at ruby slots casino on 11-06-2020. I have contacted them several times Asking why my withdrawal hasn’t ...

Ruby Slots Casino - Negative balance on bank statement is keeping payout sent

In reference to withdraw #3192259 approved Dec 16, 2020, documents & bank info verified Dec 3rd, 2020. Payout details posted Dec 13th.Why did you wait ...

Ruby Slots Casino - Withdrawal delayed

You guys helped me out before its a shame i have to come back for the same reason. i think your withdrawal shouldn't take a month to be approved but ...

Ruby Slots Casino - Ruby Slots games not payout

I submitted a withdrawal request # on 12/10/20 and another on 12/29/20. Each were for $1000 each. Request 1 was # 3237107 and request #2 was 3276909. ...

Ruby Slots Casino - Non pay of winnings

Ruby Casino has owed me $2500.00 since October 28th 2020. I received a email from Steve < surname removed >, Customer Service Vp, he stated that my ...

Ruby Slots Casino - Delayed Payment with no manager approval

Hello - I submitted (4) withdrawal requests on Nov 10th. The first one was approved on Nov 26th and I finally got paid on 12/14, however, the other ...

Ruby Slots Casino - Getting the Payout Runaround Again

Hello, I originally submitted a withdrawal request with Ruby slots on 10/24/20 in the amount of $1500. I received an email requesting documentation to ...

Ruby Slots Casino - Won't pay me says bad bank

so I requested a withdrawal of $1000, on 11-9-2020 it was approved. Since then I have spoken numerous times with live chat, VIP hosts and someone ...

Ruby Slots Casino - Delayed payment and no support

I submitted a withdrawal request on 10-29-20 and they keep stringing me along with the same responses each time. 7-10 business days this and 7-10 ...

Ruby Slots Casino - Very Slow Payment at Ruby

Please help. I am owed a lot of money by Ruby Slots Casino. I have unpaid requests totaling $4,996. All documents are in order. Documents were ...

Ruby Slots Casino - Breaching their own terms and conditions

I was playing Ruby Slots for approximately 6 months before winning over $800. I continued to play for a few days with a fluctuating balance and ...

Ruby Slots Casino - Delaying $2,200 payment, poor support

I made a deposit in Ruby Slots with a bonus (Lunch330 5x Play through) attached on October 29, 2020 for $50. I deposited another $34 shortly after ...

Ruby Slots Casino - Withdrawal of $2200 was declined

I made a deposit in Ruby Slots with a bonus attached on October 13, 2020. I was playing the Plentiful Treasures game and playing for 2 days, my ...

Ruby Slots Casino - Zero response, Zero payment, Zero integrity

Applied for the signup bonus (non deposit) which was granted. Managed to play through the required amount. Checked the terms and conditions and ...

Ruby Slots Casino - Fed up with their excuses, please help me get my payment

Okay so I have been waiting for already over a month for my wire transfer to appear in my bank account well I get on there and and have a conversation ...

Ruby Slots Casino - Waiting for my withdrawal since July

hi after a long drawn out process to verify my acc , i still find myself waiting for money owed. numerous and frequent contact with the chat service ...