Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - I've been waiting way too long

Ok, on February 9th I won 800 USA dollars. I put in for a withdraw on that day. By February 12th I got an email from ruby slots stating all my info ...

Ruby Slots Casino - Two weeks and still getting the runaround

I would not deposit a penny in this place, on the offchance you do win some substantial win you would like to withdraw they make you give a ton of ...

Ruby Slots Casino - Withdrawal pending since December

I have had a $100 payout pending for over 3 months since 12/14/20. I've given 5 different bank account details but they say they can't process any of ...

Ruby Slots Casino - Failure to Payout

On January 26 2021 I made a withdrawal of $800 (ID # 3333243) and on January 27 2021 I made two more withdrawal requests of $800 (ID# 3333275) and $ 1 ...

Ruby Slots Casino - I am Tired of this

I won $1193 at Ruby Slots Casino on November 24, 200 I sent in all documents everything that was asked. I requested a wire transfer because they told ...

Ruby Slots Casino - Continually delaying payment

On December 19th, I requested a withdrawal from Ruby Slots. I had successfully withdrawn winnings from Ruby recently (3 months ago) so I knew that ...

Ruby Slots Casino - Was paid with fraudulent check

I initially requested 2 withdrawals in August 2020 one for $2500 and the other for $1900. The first one, although very slow did arrive in October and ...

Ruby Slots Casino - Money wire transfer

I put in for my withdrawls 12/21/2020 they said all my info was verified weeks ago.my bank still haven't recieved my money yet.now i can't reach them ...

Ruby Slots Casino - Delayed approval and payment again

Hello again, I've been on here before for help and I'm hoping you can help me again. I have (3) pending withdrawals ($7,500) on Ruby from Jan 1, 2021 ...

Ruby Slots Casino - Giving Me The Run Around With $1,200 Payment

On 12/02/20 After a big hit,the I requested a withdrawal of $1200.42. I asked for a payout in the form of a check because my bank does process ...

Ruby Slots Casino - Withdrawal stuck in pending

I made a withdrawal request for $1,630.00 at ruby slots casino on 11-06-2020. I have contacted them several times Asking why my withdrawal hasn’t ...

Ruby Slots Casino - Negative balance on bank statement is keeping payout sent

In reference to withdraw #3192259 approved Dec 16, 2020, documents & bank info verified Dec 3rd, 2020. Payout details posted Dec 13th.Why did you wait ...

Ruby Slots Casino - Withdrawal delayed

You guys helped me out before its a shame i have to come back for the same reason. i think your withdrawal shouldn't take a month to be approved but ...

Ruby Slots Casino - Ruby Slots games not payout

I submitted a withdrawal request # on 12/10/20 and another on 12/29/20. Each were for $1000 each. Request 1 was # 3237107 and request #2 was 3276909. ...

Ruby Slots Casino - Non pay of winnings

Ruby Casino has owed me $2500.00 since October 28th 2020. I received a email from Steve < surname removed >, Customer Service Vp, he stated that my ...

Ruby Slots Casino - Delayed Payment with no manager approval

Hello - I submitted (4) withdrawal requests on Nov 10th. The first one was approved on Nov 26th and I finally got paid on 12/14, however, the other ...

Ruby Slots Casino - Getting the Payout Runaround Again

Hello, I originally submitted a withdrawal request with Ruby slots on 10/24/20 in the amount of $1500. I received an email requesting documentation to ...

Ruby Slots Casino - Won't pay me says bad bank

so I requested a withdrawal of $1000, on 11-9-2020 it was approved. Since then I have spoken numerous times with live chat, VIP hosts and someone ...

Ruby Slots Casino - Delayed payment and no support

I submitted a withdrawal request on 10-29-20 and they keep stringing me along with the same responses each time. 7-10 business days this and 7-10 ...

Ruby Slots Casino - Very Slow Payment at Ruby

Please help. I am owed a lot of money by Ruby Slots Casino. I have unpaid requests totaling $4,996. All documents are in order. Documents were ...

Ruby Slots Casino - Breaching their own terms and conditions

I was playing Ruby Slots for approximately 6 months before winning over $800. I continued to play for a few days with a fluctuating balance and ...

Ruby Slots Casino - Delaying $2,200 payment, poor support

I made a deposit in Ruby Slots with a bonus (Lunch330 5x Play through) attached on October 29, 2020 for $50. I deposited another $34 shortly after ...

Ruby Slots Casino - Withdrawal of $2200 was declined

I made a deposit in Ruby Slots with a bonus attached on October 13, 2020. I was playing the Plentiful Treasures game and playing for 2 days, my ...

Ruby Slots Casino - Zero response, Zero payment, Zero integrity

Applied for the signup bonus (non deposit) which was granted. Managed to play through the required amount. Checked the terms and conditions and ...