Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Again behind and late with payments, this time it's $30.000

I have many payouts since May 2018 still pending status and I haven’t received a payout in a month. I’m a longtime loyal player here since 2012 ...

Ruby Slots Casino - Sent me bad check

Requested payout may 1st said i needed to fillout withdrawal documents. Ok done and sent. They of course say it takes 7 to 10 business days. ...

Ruby Slots Casino - Payments still waiting for approval

On 2018/07/01 (casino time) I've requested 2 x 2.500 USD for withdrawal. I've deposited 120 USD with an 350 % NO-MAX Bonus, fullfilled the playtrough ...

Ruby Slots Casino - I just want my money

My withdrawal has been approved since 6/14/18. I have made sure everything is up to date including my bank wire information. Could you let me know ...

Ruby Slots Casino - Troubles getting my payments

I used two bonuses one weekend about a month ago. Both were pay for bonuses, none were free chips. The last bonus I used was texted TO ME as a “no ...

Ruby Slots Casino - Unfair delay of payments

After winning using no bonus I received an email saying that my withdrawal of $385 US to my neteller account has been approved on the 21st of April ...

Ruby Slots Casino - Ignoring my verification emails for weeks

Hello I've recently played at Ruby Slots with a promo code that had max cashout of $100. After I've played trough required amount of money my balance ...

Ruby Slots Casino - Still waiting to get paid!

Ruby slots had owed me $220 (app) for months now. The last email I received from a Dianne Simmons and said the same thing I've gotten two or three ...

Ruby Slots Casino - Delayed Payments & No Response

I tried to handle the withdraws on my own, but once again I need your help. I finally got approved for the withdraw of $421.00 on 2/21/2018. I am ...

Ruby Slots Casino - Verification problem after requesting a withdrawal from free chip offer

Received an invitation to try out Rubyslots with a free $25 Chip. Within a couple of minutes playing Slots I managed to Win over $1200. I Called the ...

Ruby Slots Casino - “Processor problems”

I won $100 in December. I than submitted documents that month, they emailed back asking for additional documents. I proceeded to send them in and they ...

Ruby Slots Casino - Delayed Withdrawals Totaling $5,920

Hello I'm seeking help to receive the approved withdrawals from Ruby Casino. My account has already been verified along with check method as the ...

Ruby Slots Casino - Still waiting for my $12,000 jackpot

I won 12,000+ on 02/04/18. Made my standard multiple withdraws of $2500.00 each, since for some reason you can withdraw large amounts all at the same ...

Ruby Slots Casino - $391 Payment Delayed

Good evening, Once more I'm having issues when it comes to withdraw money from my account. I made a request in the begining of January this year ...

Ruby Slots Casino - Still waiting for payments since November 2017

have not received 4 payouts since nov 2017 1. nov 21st 2017 $685 2. dec 6 2017 $1000 3 dec 22, 2017 $1000 jan 12, 2018 $200 total $2885 going on ...

Ruby Slots Casino -Delayed payment since 10/2017

I have been playing ruby slots for a while. I have won some money in October and November (see attached) I have yet to receive any payment. By their ...

Ruby Slots Casino - Still haven't been paid my $3,768 approved withdrawals

Won 3990 on 12/26/16 I still have not been paid. This is a list of the approved amounts Approved on 6/16/17 $1175 Approved on 7/19/17 $1175 ...

Ruby Slots Casino - Withdrawal requests from Dec 2017 still not processed

I won $7500 12-15-17. Its now 1-24-18 and no payout. Payouts had to be split into 3x $2500 wires. Neo verified my docs in an email on 12-16-17. He ...

Ruby Slots Casino - Another long overdue unpaid withdrawal request

I requested a withdrawal for $100 on December 18, 2017 and it was approved by Ruby Slots on January 3, 2018 (01/03/2018 09:31 AM, Check Withdrawal ...

Ruby Slots Casino - Payment declined several times, no further info and help

I played several years ago at Ruby Slots and had several payouts and never had an issue. I recently came back to Ruby Slots in response to a players ...

Ruby Slots Casino - Delayed Payment Again

I had a check withdrawal request submitted on 12-15-17 and it was approved on 12-21-17 for $205.00. I contacted support about it last week and was ...

Ruby Slots Casino - Verification and payment not being processed

I have been playing at Ruby Slots for a while now. On 12/25, I had a good win. I contacted support and asked them what documentation I needed to ...

Ruby Slots Casino - Withdrawal requested in September and still not processed

I have sent every piece of documents probably about ten times before they got it and everytime I had to send it it was to take 7 to 10 more days ...

Ruby Slots Casino - Verification&Payment Delays

I'm not sure why complaint was declined as I am pretty sure I accurately described my issue. The casino is delaying my withdrawal requests and not ...