Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Pending Withdrawal Past Casino Terms Once Again

Hello AG/Tawni once again,We meet again .Same issue just a different time. I have 3 withdrawals that are past due the 10 day approval timeline per ...

Ruby Slots Casino - Withdraw extreme delay

I made a withdraw the end of June and wasn't notified that I had missing documents until I followed up via live chat on 7/14. On 7/17, I recieved an ...

Ruby Slots Casino - Pending withdrawal beyond terms

AG/TAWNI , Cheers once again! We are here again to complain about delays with the pending withdrawals. I have 3 withdrawals pending all from July ...

Ruby Slots Casino - Delayed $1,200 withdrawal

i requested a withdraw of $600 on may 2/3 2020 they gave me the runaround and rede[posited into my account so i made a 2nd withdraw request of $600 0n ...

Ruby Slots Casino - No communication and no sign from my withdrawal

I have played with Ruby Slots since it was VIP lounge. I made a cash deposit, played, and got lucky. I asked for a cashout. I got an automated email ...

Ruby Slots Casino - Account revoked with no explanation

I recently put in a withdrawl request through ruBy slots for 1000 USD. The withdrawal was pending. I was gathering the necessary documentation that ...

Ruby Slots Casino - Withdrawal Pending 15+ Days

On 5/22 I requested a $1,500 withdrawal. It's been 15 calendar and 9 business days since as of today. Casino terms state that requests will be ...

Ruby Slots Casino - Delaying cashout over 3 weeks

I made a deposit in Ruby Slots Without a bonus attached on May 6, 2020. I was playing the Storm Lords game and within an hour I was lucky enough to ...

Ruby Slots Casino - Getting the runaround with $2,216 payment

The live chat at ruby slots accepted my bank info and said that it was all good to go and after a month later I not only have no evidence of any ...

Ruby Slots Casino - Delaying payments again

Hey Tawni, sooo sorrry but I need your help with this one too! I don't understand why these casinos just don't pay the people playing? There's a lot ...

Ruby Slots Casino - Delayed Bitcoin Payment

A bitcoin withdrawal of $916.82 was approved on 3/9/20 at Ruby Slots and I immediately emailed the payment center what crypto address to send it to. ...

Ruby Slots Casino - Failing again

I have a withdrawal from ruby slots pending since January I had serious issues last year with them and I really should have known better.I took months ...

Ruby Slots Casino - Repeatedly denying withdrawals

Thank you for your time AG.I would like to say that I choose ruby slots because I enjoy the selection, interface and promotions over any other casino ...

Ruby Slots Casino - Holding up a withdrawal

I requested a withdrawal of $702 - $175 in bonus on Jan 22 and it was approved on Jan 31. I previously and before requesting, I submitted appropriate ...

Ruby Slots Casino - Pending Payment beyond Casinos Terms

Well I've been here in the very recent past...perhaps only 2 weeks ago...and im back again. I thought I would try a different casino and I have run ...

Ruby Slots Casino - Withdrawal request

I requested a withdrawal on January 5 they said on January 17th that my check is being processed and I will have it within 10-12 business days from ...

Ruby Slots Casino - One payment in 16 months

This is a very long story, I'll make it short. i won $4900 on 11/28/2018 on 12/13/2018 01:47 PM Check Withdrawal Requested -$2,500.00, I received a ...

Ruby Slots Casino - Long approval times again

Since 12/14 I have 7 withdrawals pending.Each for 2500. I have had only one withdrawal approved since I made the withdrawals. I need help ensuring the ...

Ruby Slots Casino - Excuses for failing to pay

I have been trying since November to get my wire transfer withdrawal from them totaling $550. They keep saying I need to submit documents. I have now ...

Ruby Slots Casino - Pay me my money

I have a pending w/d from 10/31 in the amount of $1100.00 I've been told that I need to wait until I've been paid by another casino but that is ...

Ruby Slots Casino - I Want to Get Paid

Hello,It seems that getting this payment has gone from bad to worse which began in August 2019. I won $1000, played through the playthrough and ...

Ruby Slots Casino - No response to payout

I have emailed the casino on several occasions about a refund and docs that I have sent. Several attempts have lead to nothing. I have sent the docs ...

Ruby Slots Casino - Not responding to my withdraws

I am a loyal player to this casino for many years. I recently have been in contact with them on their chat line regarding the 3 month delay on getting ...

Ruby Slots Casino - Delayed payment and misinformation

I filled out the paperwork they asked me to fill out this was over eight months ago. an email was sent saying that everything came back approved and ...