Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - $500 Payment Delay

Good Evening, I've made a payout request that got approved on the 12/05/17 after that i already contact the live chat and even received two phone ...

Ruby Slots Casino - Cash out refused without reasons given

Hi, Ruby slots refuses my payout without giving any reasons. All wagering requirements were met on the free bonus and they showed the money was owing ...

Ruby Slots Casino - Document Processing & Payout Take Forever

I have been trying to determine if my documents have been processed with Ruby Slots casino since I submitted them on November 27th 2017, which is ...

Ruby Slots Casino - Can't get verified, can't get payout

Hi. I have been gambling at Ruby Slots for a couple years. They take my money just fine and let me play. When I finally hit something I am told the ...

Ruby Slots Casino - No payment, no response

I just want help with my withdrawal as it's been in limbo for over a week and no one responds. All my appropriate documents submitted and approved. ...

Ruby Slots Casino - Still waiting for payment of winnings

I submitted a withdrawal request for $1000 on Nov 4, 2017 and it was approved Nov 22, 2017 (11/22/2017 09:02 AM, Check Withdrawal Approved!, -$1,000. ...

Ruby Slots Casino - Payouts declined and verification of my documents still not processed

I'm playing at RubySlots for about 2 years. The first payout was in december 2015 or january 2016, I don't remember exactly. It tooks a long time, but ...

Ruby Slots Casino - Declined payment & runaround to update documents again

I have been trying to get a payout for $500. The casino said I needed to add a credit card, to be authorized and update the utility bill to full size ...

Ruby Slots Casino - Delay of payment $450

More than 40 days ago, or rather 10/11/2017, I won $ 450 in the Ruby Slots casino. Also sent the documents to receive payment, as stated in the casino ...

Ruby Slots Casino - Full of excuses for not paying on time

Keep being told withdrawal has been escalated to finance department but still not been paid. Withdrawal was approved 4 weeks ago but was split for ...

Ruby Slots Casino - Waiting for Payout for over 5 months and counting

My payment was approved on 6-17-2017, which I received an email stating such. After constantly contacting them, they stated my withdrawal was sent to ...

Ruby Slots Casino - Confusion on declined payments

I played at ruby slots using a coupon which was accepted. It was a “no rules coupon” I won $550, $800 and $1028 and rec’vd denials on all of ...

Ruby Slots Casino - Withdrawing money from them is like pulling teeth - slow and painful!

I requested a withdraw of $2500 on sept 26th they had an issue with their site and instead of bitcoin it did it as courior check. chat support told me ...

Ruby Slots Casino - Verification and payment delay

I won $550 and made a withdrawal through neteller. They asked for verification I'd so I sent what was requested. Got a reply saying I need to resend ...

Ruby Slots Casino - Very slow on sending payments

Payments have been delayed for long time. Two approved but not any of those payment sent as of this time. Both payments approved in March. One payment ...

Ruby Slots Casino - Long delay and empty excuses for non-payment

My withdrawal for $1829 was requested Aug 17 and approved Sept 6 (09/06/2017 06:20 AM, Check Withdrawal Approved! -$1,829.00). On subsequent chats and ...

Ruby Slots Casino - 250$ Withdrawal declined

Good evening, After recommendation from a friend I started to play at Ruby Slot Casino. I made my first few deposits through neteller and everything ...

Ruby Slots Casino - Delay in approval of withdrawal request

On 9/29/2017 I made a deposit of $30.00 and used a coupon at the same time. I won $300 and requested a payout. On October 2nd, I cancelled the payout ...

Ruby Slots Casino - Prolonged payment issues

I have been calling and live chats as well as emails being sent and to no avail I haven't received my funds from 2 of the online casinos that are ...

Ruby Slots Casino - Delayed payment 350$

For a month and a half I do not receive my payments, my first payment was requested for payment in the middle of August at a rate of $ 200, I was not ...

Ruby Slots Casino - Still hasn't paid me

I won $2,500 I used a bonus code play through the amount I sent all the proper documents 3 times they confirmed it on the 18th of August that they ...

Ruby Slots Casino - Delayed payment & No customer service help

I had 2 wins that I've tried to withdraw since mid July. My account was verified on 7/26. I submitted my reqest, they were approved on 8/12 and 8/24 ...

Ruby Slots Casino - Yet Another Delayed Payment

On July 3rd, 2017 I requested a payout of 1250.00 dollars. A few weeks later it was rejected. No reason or explanation was given. I contacted the ...

Ruby Slots Casino - Withdrawal terms violation

I am writing about my account with Ruby Slots Casino. I had two withdrawals in the amount of $1175.00 approved April 2017. One withdrawal payment was ...