What's new
What's new

Complaint History

TOTAL AMOUNT OF MONEY RETURNED

$61,780,748*

NUMBER OF RECEIVED COMPLAINTS

77,445*

PROCESSED COMPLAINTS IN TOTAL

26,751*

TOTAL NUMBER OF RESOLVED COMPLAINTS

19,794*

NUMBER OF PLAYERS USING ASKGAMBLERS CASINO COMPLAINT SERVICE

54,735*

NUMBER OF AFFECTED CASINOS

7,820*

Submit Complaint

*Here you can see the amount of money returned to complainants in each year since the inception of the AskGamblers Casino Complaint Service in 2009.

Money returned only in 2023

$9,600,000

which is a 28% increase compared to the recovered amount in 2022.

*Here you can see the total number of complaints received in each year since 2009.

NUMBER OF COMPLAINTS RECEIVED IN 2023

8,044

which is a 8.18% increase compared to the amount of received complaints in 2022.

*This is a breakdown of the total amount of processed complaints in each year since 2009.

TOTAL NUMBER OF PROCESSED COMPLAINTS IN 2023

3,565

which is a 29% increase compared to the amount of processed complaints in 2022.

*This is a breakdown of the total amount of resolved complaints in each year since 2009.

TOTAL NUMBER OF RESOLVED COMPLAINTS IN 2023

2,438

which is a 16% increase compared to the amount of resolved complaints in 2022.

*Here you can see the number of players who used the AskGamblers Casino Complaint Service each year since its establishment in 2009.

NUMBER OF ASKGAMBLERS CASINO COMPLAINT SERVICE USERS IN 2023

5,900

which is a 7.59% increase compared to the number of users in 2022.

*Here you can see the number of online casinos which were the subject of complaints in each year since the establishment of the AskGamblers Casino Complaint Service in 2009.

NUMBER OF ONLINE CASINOS AFFECTED IN 2023

1,033

which is a 10% increase compared to the number of affected casinos in 2022.