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Complaint History

TOTAL AMOUNT OF MONEY RETURNED

$42,417,644

NUMBER OF RECEIVED COMPLAINTS

60,907

PROCESSED COMPLAINTS IN TOTAL

20,324

TOTAL NUMBER OF RESOLVED COMPLAINTS

15,255

NUMBER OF PLAYERS USING ASKGAMBLERS CASINO COMPLAINT SERVICE

42,935

NUMBER OF AFFECTED CASINOS

5,861

Submit Complaint

Here you can see the amount of money returned to complainants in each year since the inception of the AskGamblers Casino Complaint Service in 2009.

Money returned only in 2021

$7,118,383.97

which is a 17% increase compared to the recovered amount in 2020.

Here you can see the total number of complaints received in each year since 2009.

NUMBER OF COMPLAINTS RECEIVED IN 2021

11,620

which is a 6% increase compared to the amount of received complaints in 2020.

This is a breakdown of the total amount of processed complaints in each year since 2009.

TOTAL NUMBER OF PROCESSED COMPLAINTS IN 2021

2,708

which is a 7% increase compared to the amount of processed complaints in 2020.

This is a breakdown of the total amount of resolved complaints in each year since 2009.

TOTAL NUMBER OF RESOLVED COMPLAINTS IN 2021

2,161

which is a 5% increase compared to the amount of resolved complaints in 2020.

Here you can see the number of players who used the AskGamblers Casino Complaint Service each year since its establishment in 2009.

NUMBER OF ASKGAMBLERS CASINO COMPLAINT SERVICE USERS IN 2021

7,732

Which is a 1% increase compared to the number of users in 2020.

Here you can see the number of online casinos which were the subject of complaints in each year since the establishment of the AskGamblers Casino Complaint Service in 2009.

NUMBER OF ONLINE CASINOS AFFECTED IN 2021

922

which is a 15% increase compared to the number of affected casinos in 2020.

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