Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - $3,500 Payment Delayed

On August 5th, I requested a withdrawal of $3,500. Two withdrawals for $1,750 were subsequently approved - one on August 8th, and one on August 18th. ...

Ruby Slots Casino - Issues with verification and withdrawals

I've been trying to have my verification/withdrawal approved for the last 9 weeks with zero correspondence from the appropriate parties. All my ...

Ruby Slots Casino - Have not received payment yet

After reading the other issues on askgamblers.com I am a small time fish in the pond playing at Ruby Slots Casino. But it would be nice to know how ...

Ruby Slots Casino - Delayed payments from July

Not sure what is going on with Ruby Slots but I feel like I will never receive my payments. I have played a lot and have since stopped for the most ...

Ruby Slots Casino- Long waiting for withdrawal

i won $1200.00 on july 14th. i was approved on july 29th. once a week i email or live chat...no one knows anything. they give me the run around ...

Ruby Slots Casino - Over 2 Months / Not Getting Anywhere With VIP Support

Hello, I have enjoyed playing at Ruby Slots as well as the support access at first. Being new to the online world I was referred by a good friend with ...

Ruby Slots Casino - Sick of delays, I just want my winnings

On 7/1/16 my first withdraw was approved for 2500.00. My second withdraw in the amount of 2500.00 was declined and broke up into a few different ...

Ruby Slots Casino - Waiting 60+ days for my payouts

Been a loyal customer with VIP rep Dan ****** at Ruby for 5 years. Played a lot and always got a withdraw within 6 weeks max. But end of May I cashed ...

Ruby Slots Casino - Awaiting Payments Over a Month

I had my first of three withdrawl's ( $610 ) approved on 6/15 /2016. The 2nd one ( $785 ) . And the 3rd and final one ($323 ) . Making a total of $1, ...

Ruby Slots Casino - Delayed payment of $1104.55 for a month!

I won and withdrew $1,104.55 around a month ago, I've patiently waited through their lengthy time frames for withdrawals and now that time is up. ...

Ruby Slots Casino - Have Not Received Payment of $2,250

On 05/27/16 my check withdrawal request for $2,250 was approved (see attached photo). On June 3rd, I responded to the last action item i was asked to ...

Ruby Slots Casino - Delaye payment four months

Hello, maybe there has been a mistake so I'm hoping AskGamblers can help me. On 3/18 I withdrew $1202 and after bonus removal $1012 was approved on 3/ ...

Ruby Slots Casino - Refused to pay $2,500 & Locked my account

Ruby Slots - $2,500 Neteller REFUSE TO PAY & Account Locked ____________________ , I won this money fairly and in the spirit of the game and such I ...

Ruby Slots Casino - Waiting on $840 for well over a month!

I made a withdrawal request for $1000 on the 15th of May via bank wire. I supplied all my documentation on the 21st of May. It was declined on the ...

Ruby Slots Casino - Waiting on $2000 payment from May

I received an email that my payment of $2000 was approved for payout on May 19,2016. I was told it would take up to 10 business days to receive the ...

Ruby Slots Casino - Over 4.5 months and still waiting for payment

I have been waiting for over 4 months to receive two withdrawals of a total of 1575$. I have been calling weekly, sometimes twice weekly and all I am ...

Ruby Slots Casino - Stalling payment for months

I have requested my withdraw for over 2 and a half months, finally got the deposit approved over a month ago and they still will not send out payment ...

Ruby Slots Casino - Delayed withdrawal

I requested a withdrawl for 412.50 on march 31 /16, all necessary doc.were on file. the withdrawal was approved on same day and I was told the claim ...

Ruby Slots Casino - Delayed payment and no approval of pending withdrawals

I have three withdrawals requested from Ruby Slots: $1100 ($729 after coupon) $1004 $1002 I originally requested these in late February, ...

Ruby Slots Casino - Withdrawals Slowing Down

I had requested an initial withdraw for a large amount on January 2, 2016. My withdraw was broken in to multiple smaller amounts due to processing ...

Ruby Slots Casino - Payment Issues

I won $10,000 from Ruby Slots on January 17, 2016. I've gone through the verification process and met all requirements for payout. The casino ...

Ruby Slots Casino - Payout Authorized, then declined

From Dec 2015 to date I made 4 withdrawals from Ruby Slots, and received payout authorizations for all 4. However, I have only received payouts for 3 ...

Ruby Slots Casino - Payment Runaround

I chatted with an agent before I submitted my payout request and agent assured me I was good to go to submit. I did that. I continued to play and ...

Ruby Slots issued bogus check for payout

My payout request was on Nov 4 and I received through Fed Ex a partial payout of $1710 on Dec 3. The remaining amount has not yet been received. My ...