Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Ruby is red and now I am blue

I won $1507 from Ruby Slots Casino on July 5, 2021, it is now August 19, 2021 and nothing has happened. Prior to playing I updated all of my documents ...

Ruby Slots Casino - No response

Well peculiar yet not unbelievable. I have over 3000 dollars I have in limbo unable to withdraw. The casino said i was unable to submit a withdrawal ...

Ruby Slots Casino - Where are my rubies

On 8/1/21 I cashed out $1588.13 at Ruby slots.They have since changed my player level, but at the time I won I was eligible for the deposit/bonus I ...

Ruby Slots Casino - Ruby Slots Getting runaround and wont pay the 1500 they owe me

I requested a withdrawal of $1500 on July 12 2021 and all of my documentation was validated by casino staff via email on July 15th. The withdrawal is ...

Ruby Slots Casino - Ruby Slots Owes Me Over Forty Thousand USD and has not issued even the first withdrawal yet

This Casino Owes Me Approximately 42 500 USD, I have had my first withdrawal of 2500 USD(the maximum amount per withdrawal) submitted since July 8th ...

Ruby Slots Casino - Withdrawals totaling $4,316 delayed since May

I made a withdrawal request on the 5/22/2021 in the amount of 2500 then another 5/22/2021 in the amount of $1816 talked to the chat representatives ...

Ruby Slots Casino - Delayed withdrawal of $1024 pending for months

On May 28, I requested a withdrawal of $1024. with no bonus involved. I had submitted all the required paperwork and which I received an email ...

Ruby Slots Casino - May 29 withdrawal not paid yet

Seems like a theme here. 2 months, no payment. No emails, no approvals, no communications. Complete ghosting on any emails sent in asking for a status ...

Ruby Slots Casino - Erased winnings because of false mixed funds

July 18th 2021 Submitted a deposit for $40.00 for as being first time customer to play on Rubyslots casino. Got a free game deposit of $ 23.80 plus a ...

Ruby Slots Casino - Gimme my gems

Hi. I really love playing Ruby slots. I've spent a lot of money there. Today I am filing complaints about 4 delayed payments. I hate to file a ...

Ruby Slots Casino - Delay of payment since May

I've been waiting on my winnings from Ruby Slots Casino since May 19th. Since then I have been met with delay after delay. I've been asked to verify ...

Ruby Slots Casino - Delayed withdrawal approval and payment

Requested withdrawal of $1500 on 6/7/21. Sent in all requested documents. Received email from Michael < surname removed >, Documents Team, that my ...

Ruby Slots Casino - Withdrawal pending for almost a month

I submitted a withdrawal request on June 27th and its still pending approval. I have contact support at least 10 times via chat and the support phone ...

Ruby Slots Casino - Delayed payment of $3200

On June 24th I hit $5000 on Ruby Slots and asked for a withdraw and was told I had to verify my account so withdrew my request so as to not confuse ...

Ruby Slots Casino - Delayed payment of $2500 almost a month

I have a pending withdrawal with Ruby slots casino for $2,500. I won this after depositing $60 for the night owl no rules bonus. My withdrawal has ...

Ruby Slots Casino - Long waiting for winnings payout

Three and a half weeks ago I won a nice little bundle at Ruby Slots. Verification was completed on the day with all the necessary documentation. Not ...

Ruby Slots Casino - After 2 months withdrawal still not approved

Withdrawal requested 5/6/21. It is 7/2 and still no approval on the withdrawal. I’ve been told repeatedly via chat it’s escalated and have ...

Ruby Slots Casino - Hard time getting paid

I have been a member for many years & my account is verified. I have been paid within the normal time frames fir the most part but I requested a ...

Ruby Slots Casino - Delayed approved withdrawal

I have a withdrawal request on 6/1/21 for $1902.19. According to their website, withdrawals are processed witching 5 business days of request. My ...

Ruby Slots Casino - Withdrawal Delay

On May 29th I requested a withdrawal from my account at Ruby Slots Casino in the amount of $800.00 to be paid to my Bitcoin Wallet. I provided ...

Ruby Slots Casino - Pending beyond casinos timeframe guideline

AG/Tawni,Hello once again. I have had 2500 pending since 5/31/21...No bonus used for this win so there shouldnt be any holdups.pls help speed up this ...

Ruby Slots Casino - Delayed withdrawal payout request

On the 13th of May I requested a $1500 withdrawal of my winnings. I had already submitted all my account verification paperwork as requested by casino ...

Ruby Slots Casino - Payout in Limbo land no response or update from payout team

Here are the facts of my situation.I won 2000.00 on April 13th on a no max no rules bonus. I followed all the bet wagering rules completed all ...

Ruby Slots Casino - Assistance on delayed payment

Hello, I'm reaching out to assist in delayed payment. I requested (5) withdrawals totaling $12,000.94 on 5/12/21. I've reached out to support several ...