I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one of which is Cookie Casino. I initially requested to be self excluded on 26/3/20 on BobCasino which is a casino operating under the N1 Interactive MGA licence which also operates Cookie Casino and received confirmation via email of the self exclusion. I also emailed support to request I be blocked from all casinos under their licence due to gambling problems however I have been allowed to open an account with Cookie Casino and deposit the following amount on
I feel the Gaming operator’s responsible gambling system has severely failed me and my addiction was let take over and I lost control. I have contacted Cookie Casino by email However have not received any satisfactory response.
Please see attached screenshots of some of the deposits made, also please see attached email from Bobcasino as proof of request to self exclude from all of their casinos.
Please note I have used the same credentials as with my self excluded bobcasino account as with cookie casino.
Name: < removed >
Email: < removed >
DOB: < removed >
Address: < removed >