Hi I’ve submitted all information my drivers license and submitted proof of residency. But the verification page has been stuck goin on a week and I’ve submitted a few support tickets with no response I also emailed customer support and also didn’t get a response. I play a lot of online casinos and this is the first time I’ve had trouble with verifying my account and customer service I even messaged wowvegas on Facebook and didn’t get a response can someone please help me with this? So I went to Reddit and this is where I found out about this website so I’m hanging in there and hopefully this will work I got fingers and toes crossed 🤞
Complaint Info
Disputed casino
Reason
Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
WOW Vegas Casino Complaints
- 3 of 44 resolved
- 2 days avg response
- 4 days avg complaint life
- 12,629 USD avg amount
-
Unresolved
WOW Vegas Casino - Verification failed and no reply from support
$3,582
Unresolved
WOW Vegas Casino - Verification failed and no reply from support
I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...
Read more -
Unresolved
WOW Vegas Casino - Verification status unknown for 4 weeks
$3,000
Unresolved
WOW Vegas Casino - Verification status unknown for 4 weeks
I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ...
Read more -
Unresolved
WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot
Unresolved
WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot
Dear Wow Vegas Support Team,I am writing to formally express my frustration and disappointment regarding my ongoing verification issue, which has ...
Read more -
Unresolved
WOW Vegas Casino - Redemption page blocked by an verification overlay
$105
Unresolved
WOW Vegas Casino - Redemption page blocked by an verification overlay
I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...
Read more
Have trouble with WOW Vegas Casino?