Legendz Casino - Not paying my winnings

Dear @chrissmith1113,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

7,000 is what I tried redeeming. I’m not sure if I tried 2- 3,500.00 redemptions or what because it’s been almost 2 weeks but I do have the screen shots of the redemption page as well as at least a 100 screen shots of ,pics of my winnings and conversations by email and chat with legendz. Let me make this even better since this all happened and they told me only thing you need now is a copy of your debit card that ends in 0903. Well they’ve already had that. Obviously they took money off of it, they needed confirmation that account belong to me so I sent them statements from Venmo myself and actually I had Venmo operator. Email me a form with the letterhead straight from Venmo stating that 0903 was indeed the card that belonged to me, but they needed a physical copy because in the beginning, I told them I had lost my card so they honed in on that and since I couldn’t provide a picture of it front and back that wasn’t a screenshot then that was perfect grounds for them to stall out and not pay me. Let me spend it back with him so I called Venmo got me a new card on the way. I got me a new card I sent him pictures of the letter that it came in the big envelope all the information on the front back everything I took pictures of the inside with the debit card stamped to it then I took pictures of the debit card front and back sent it all to them took three or four days then they got back to me and said now they need pictures of the front and back of two different debit cards one I’ve never redeemed on, but I purchased with it and the other card I had purchased with, but it was only a virtual card and they knew that therefore I could not produce a picture of the front and back of it and there’s another loop hold for them so that was just more evidence that I needed to show that they had no intentions on ever paying me a dime of it. these people are criminals.

Sorry that was the redemption. I tried after I’d spent a little bit back with them. They’re exact tactic but at that point I was just pissing the money away so quick cause I never thought I was gonna get it anyway I was spending 10 and $20 a pop I was so frustrated and not knowing what to do about these people but here is the original redemption.

I have the canceled gift card emails from prize out as well over $4000 worth. I waited two days for a prize out to send me the gift card information as I had emailed them and legends asking what the holdup is and then I was stripped of all of the gift cards as well since I couldn’t redeem a cash prize, they canceled every one of my 4000 some dollar gift cards after a few days of waiting for them to be approved and my account was locked so I couldn’t even get into chat with them at legends or anything like I said I’ve got hundreds of screenshots emails. I mean hundreds I sent one screenshot of the canceled redemption on the gift cards itself, but I got a stack of them. They canceled everything and yes I have sent emails pretty aggressive with some language. Some people wouldn’t use, but I give no fuck because they showed me they give no fuck about me so this is what they get. I got two speeds and full throttle is my speed of choice and that’s what I’m giving legendz while I wait on my money I won and I will be a thorn in there side from now on even after I get my money and I will continue to make everyone aware on every social media platform everywhere in person everywhere I go no matter what I will advertise exactly what they do at legends no more no less and they did this to their self I gave them ample opportunities to do the right thing they thought I was bluffing. How did that work out for you all at legendz??