Stay away from this casino!
Rolla casino allowed me to deposit huge amounts then started to ask for my proof of wealth. After I sent my first proof of wealth document to them, it showed I was lending or borrowing from my Mother (who was self excluded from Rolla casino herself) to find my gambling as I was out of work due to an illness at the time. But, even knowing this and me explaining I lent from my mother who was also excluded on Rolla casino and also that I could not afford the deposits on my income, they accepted my source of wealth and let me continue depositing huge amounts. Then weeks later they asked again for my source of wealth again and only then did they limit my account after letting me deposits many many hundreds even after I submitted my first source of wealth which was no different from the second source of wealth I sent and they asked for weeks after I sent the first!
This casino does not protect players enough!!
Casumo casino on the other hand, closed my account after they bored my source of wealth knowing I could not afford it and knowing I was lending from my mother to source my gambling deposits, so they acted protectively immediately after viewing my source of wealth and closed my account. Casumo casino did the right and moral thing and protects players! Unlike Rolla casino!
Lynsey
Complaint Info
Disputed casino
Reason
Upon reviewing your complaint AskGamblers Complaints Team reached to the conclusion that your accusations and/or demands against the aforementioned casino brand are not justified enough and/or are not supported with the relevant evidence to prove the uprightness of your statements and claims. It is of crucial importance to know that AGCCS /AskGamblers Casino Complaints Service/ does not allow the acceptance of complaints which are not justified enough and therefore your case is being rejected. Feel free to submit a new complaint though, however make sure to support your new claim with enough reasonable arguments and solid proofs.
Rolla Casino Complaints
- 1 of 4 resolved
- 3 days avg response
- 3 days avg complaint life
- 1,931 USD avg amount
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Unresolved
Rolla Casino - Issues with verification customer support and payment of winnings
$7,000
Unresolved
Rolla Casino - Issues with verification customer support and payment of winnings
Hi, I have an account with Rolla Casino, I thought it was safe to use as I've heard amazing things about WOW casino, I was about to redeem the amount ...
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Unresolved
Rolla Casino - Rolla will not respond
$150
Unresolved
Rolla Casino - Rolla will not respond
On Sept 28, I was playing at Rolla Casino and after purchasing a coin package, I won $150. I went to redeem my winnings, and it said I had to be ...
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Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
$100
Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...
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Resolved
Rolla Casino - Troubles with a withdrawal
$700
Resolved
Rolla Casino - Troubles with a withdrawal
I deposited $30 nzd at Rolla casino ( based on great rating and zero complaints!!) on 9/4/2019 and managed to get the amount to $500 with playthrough ...
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