Pulsz Casino - Waiting for my payout more than usual

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

I played more now I’m at $30,000.00 and no reply from pulsz casino and nothing cleared to my bank account yet. Not even the first $5000.00 since I redeemed aug. 31st 2022. And sep 12th the $12,000.00 and the $3000.00 after that date is still in progress. And as of yesterday I have 3 redemptions $2000.00, $2000.00, and $1000.00. And today another $5000.00 I hope I can get all my funds soon thank u is a great exciting win cause it’s gonna help me with my breast cancer medical bills. But now it’s just getting me really worried if I’m gonna get it on time.

I’m at $45,000.00 now and still no reply or funds in my account everything is still in progress. My first redemption was aug 30th, 2022. Pulsz is usually good with redemption but this time it’s been a whole month now.

Hi , I’m at $50,000.00 now and still no reply are funds in my account. I love pulsz I’m a vip diamond player but I’m feeling really worried now I never had a problem redeeming until now it’s been a full month now .

I got an email I have to fill out the affidavit and notary will do that tomorrow.

Dear @Mizz_k2022,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I got an email on the 6th of Oct stating that they don’t have a time frame when they will process and will update me on my redemptions by the end of this week. They said they are reviewing my payment methods which doesn’t make since to me but it’s should be good cause everything I use is my banks so it shouldn’t be a problem. They said that the payment team has my affidavit now .

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi after I gamble more and lost most of my winnings they contact me right after a big lost then it’s so funny to me that the same day I lost they respond and some of the money was in my bank the same day Iim very upset that it took over a month for them to hold my big winnings is like they do that on purpose so u know when people like to gamble u know they will continue play. Also all the emails went to junk mail , I think that when people win big they should have contact them via phone cause it’s unfair that they don’t respond after a way Over a month and they should have that only 3-5 business days it’s a scam that they do that…. It’s crazy to me after a big lost then some cleared the same day.

Then after a 70k lost u get a funking little 100 free plays it’s bs

When it gets to large numbers like that out of respect they should call and talk to people

3-5 business days that’s they policy they should stick by ….. and direct contact via phone it’s not right what happened

Dear @Mizz_k2022,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have played off all your funds, or are you still waiting for some amount to be paid? Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.