WOW Vegas Casino - Updating address from old to new

UNRESOLVED

Complaint Info

Disputed casino

WOW Vegas Casino

Reason

Verification issues

XRAINX

All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update this info on my own and I've tried to reach out for support but no luck. If this problem and be resolved that would be very much appreciated since this causing a lot of stress wondering what will happen to my account since I can no longer play anything and when i try to get my daily log in bonus is says my account cant be verified and that I need to reach out to support. I'm not sure what else to do here but I'm hoping this can be easily fixed, I have all the proof that is being asked and if there is anything else needed to prove my address or who I am I will galdly help in any way that I can. Again thank you for you for the help!

AskGamblers

Dear WOW Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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