What's new


What's new

WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify

UNRESOLVED

Complaint Info

Disputed casino

WOW Vegas Casino

Amount

$ 400

10 months ago

I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement, messaged the whatsapp staff host, and more. NO ONE is helping me and my $400 redemption keeps being cancelled. I’ve emailed as recently as today and before that last week but have YET to have a single reply about my verification, even though support hasn’t reached out to me yet on the matter.

AskGamblers
9 months ago

Dear WOW Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.