I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and they just give me the run around and send me to several different people. They tell me 72 hours for the documentation they now need, even though I’ve been verified, yet it continues to say pending review. It’s hard to get ahold of them and when I do it’s always somebody different saying basically the same exact same.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 170 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,554 USD Avg. Amount
-
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
Read more -
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
Read more -
Unresolved
Pulsz Casino - Account locked after I tried to redeem
Unresolved
Pulsz Casino - Account locked after I tried to redeem
I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...
Read more -
Unresolved
Pulsz Casino - Redemption requests
$2,510
Unresolved
Pulsz Casino - Redemption requests
I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...
Read more
Have trouble with Pulsz Casino?