I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and they just give me the run around and send me to several different people. They tell me 72 hours for the documentation they now need, even though I’ve been verified, yet it continues to say pending review. It’s hard to get ahold of them and when I do it’s always somebody different saying basically the same exact same.
Complaint Info
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,696 USD Avg. Amount
-
93 hours left
Pulsz Casino - Redemption non payout along with account being locked
$23,993
Open93 hours leftPulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Resolved
Pulsz Casino - Redemption taking longer than stated
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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