I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying to redeem, my redemptions are rejected with no details. When I contacted Wow's support, they basically informed me they would investigate and get back to me. It has been days now and I have reached out multiple times but no response. They automatically close any new ticket I open with them. I currently have ticket #120658 opened with them. Their support is horrible.
Complaint Info

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 3 of 41 resolved
- 2 days avg response
- 4 days avg complaint life
- 13,392 USD avg amount
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Unresolved
WOW Vegas Casino - Redemption page blocked by an verification overlay
$105
Unresolved
WOW Vegas Casino - Redemption page blocked by an verification overlay
I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...
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Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
$450,000
Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...
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Unresolved
WOW Vegas Casino - Fail to verify account
$3,000
Unresolved
WOW Vegas Casino - Fail to verify account
I sent numerous emails of my verification documents, and I still haven't received any response from a real agent except an AI bot. I have proof of a ...
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Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
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