I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying to redeem, my redemptions are rejected with no details. When I contacted Wow's support, they basically informed me they would investigate and get back to me. It has been days now and I have reached out multiple times but no response. They automatically close any new ticket I open with them. I currently have ticket #120658 opened with them. Their support is horrible.
Complaint Info

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 2 of 38 resolved
- 3 days avg response
- 4 days avg complaint life
- 2,526 USD avg amount
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Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
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Unresolved
WOW Vegas Casino - Super cash incorrect payout
Unresolved
WOW Vegas Casino - Super cash incorrect payout
This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...
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Unresolved
WOW Vegas Casino - Verification Issue after winning money
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
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Unresolved
WOW Vegas Casino - Verification denied no response
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
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