Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Payment delayed for 2 months

Information for my complaint. Ruby Slots casino has not paid me for more than two months.HelloThank you in advance for handling this matter. I have ...

Ruby Slots Casino - Needs to pay me my money already

I played a bunch of money at ruby slots casino online in the last few months. I played more than I should have byt I won 27,500 and thought I would ...

Ruby Slots Casino - Owed 600 and wish to get paid

Won a good sum of money a couple months ago. In return, Ruby took away my VIP level, demoting me down to a class excluded from all coupons and ...

Ruby Slots Casino - Lack of the casino communication

I filled out withdrawal form and the form then got submitted independent and was supposed to be done within 7 days. And then a few days later after ...

Ruby Slots Casino - Three delayed payments

Hello! I am looking for information on payments from 2/5/23, 2/7/23, and 2/12/23. The 2/5 withdraw was approved last week, but I still have not ...

Ruby Slots Casino - Withdrawal denied demanding SECOND a deposit to claim

I won the max cashout on free spins 2/3/22. Knowing I would need to deposit with my withdrawal method to claim (even though chat with customer support ...

Ruby Slots Casino - Withdrawal not paid in the stated timeframe

I am waiting on a $2500 withdrawal from January 27th 2023 that has not been approved or paid. The site says they approve within 7 days but that has ...

Ruby Slots Casino - Giving me the runaround about my withdrawal

Hi my name is Daniel, and I've been trying to get my withdrawal from Ruby slots for almost 2 weeks now.I have sent in everything they wanted me to I ...

Ruby Slots Casino - Verification headache, withdrawal delay

I have been having issues with ruby slots and getting them to cooperate with me when it comes to filling the timeliness they set in place themselves ...

Ruby Slots Casino - Withdrawal issues can't get payed

I have been waiting on a payment since December 13th got verified on January 6th and sent Bitcoin address. And now when I log into the site I have ...

Ruby Slots Casino - Verification Delayed

Originally on September 23, 2022, I submitted all my necessary documentation to get authorized. After a few days, I had spent my 200.00 that I had won ...

Ruby Slots Casino - Account Fully Verified But Declined My Withdrawal Three Times

I was able to to complete the wager requirement of $100 free chip no deposit sign up bonus, live chat perfectly working, when my account got verified ...

Ruby Slots Casino - Sent verification forms and tried to withdraw but no response

I originally requested to have my account verified on November 14th I had not gotten a response to that email. I then won and requested a withdrawal ...

Ruby Slots Casino - Need Account Verified So I Can Withdraw

I have sent my items in for account verification multiple times now and have received nothing in return. None of the contacts work on the contact us ...

Ruby Slots Casino - No response to my emails and delayed withdrawal

My verification wasn't a hassle and was finished fairly fast & live support was helpful and available for about the 1st week.Now there isn't even a ...

Ruby Slots Casino - Verification and no contact

I have won a significant amount and tried to cash out, had to get my account verified first. In their guidelines it states it could take up to 72 ...

Ruby Slots Casino - Zero replies to verification

I have won some money via Ruby Slots and I'm so excited about it I am looking forward to receiving the funds as it has come at precisely the right ...

Ruby Slots Casino - Waiting for Ruby to pay

I have 2 withdrawals that were approved.They were supposed to be coindraw but ended up not going through as coindraw, go figure. Always seems to work ...

Ruby Slots Casino - Payout originally requested in June

Hello. I originally requested approximately $4,400 on June 22nd. I did not notice that a week later, the payout requests had been denied (for no ...

Ruby Slots Casino - Delayed Payment for my withdrawal, hoops ahead

I submitted a payout request on October 4th 2022. I asked for a wire to my Bank of America account. Ruby Slots was not able to accommodate a wire to ...

Ruby Slots Casino - Wondering when I will receive my payment

Been wanting to play some more online casino gambling.I only like playing at Ruby Slots. Been mostly loyal to them for about 12 years now.They are ...

Ruby Slots Casino - Three days past their own terms and still no money

I submitted a withdrawal request for $2500 back on 9/14/2022 today is 10/23/2022 still no money!!!! Ruby Slots was admittedly 3 days past their own ...

Ruby Slots Casino - Refuse to respond or verify after I won

I have sent the proper documentation. Photos of my address as well as my ID front and back, filled out the forms and now I cannot get in contact with ...

Ruby Slots Casino - 5 Weeks Delay of 450 Win

I received a chip for $150 free play at Ruby Slots Casino from my VIP Host at Captain Jack's Casino. (Please note that as soon as you win a large ...