Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - I just want be paid what I won

I am so disappointed in Ruby Slots. I won using a No Rules Bonus. All verification was sumitted and accepted back in early November. After two ...

Ruby Slots Casino - Like to get my winnings

I recently started a complain about not being able to get my winnings paid out. I have at the moment 28 withdrawal requests pending, dating as far ...

Ruby Slots Casino - Delaying multiple withdrawal requests

There website states that they will payout within 5 business days for a bitcoin payout, I have been contacting them since the original payout on Nov ...

Ruby Slots Casino - Getting the run around with payments again

I sent a payout request on 11/25/21 for $1000. I have sent all required documentation and it has been approved. Per a Chat on 12/3/21 the rep ...

Ruby Slots Casino - Not paying withdrawal request

I have spoken to the VIP helpline and the operators in the casino chats. they all agree I have met all the requirements for my withdraw request, all ...

Ruby Slots Casino - Delayed $4,000 withdrawals

Requested 2 withdrawl one on 11/11 and 11/20. Everytime I live chat with them they say ck back in 3 days. I have ck back in 3 days and they say the ...

Ruby Slots Casino - Waiting again for withdrawal

Hi again how are you guys doing?Sorry anyway I'm here again. I cashed out for$1200 on October 26th and spoke to them yesterday. They told me that they ...

Ruby Slots Casino - Once again no pay off

I won on ruby slots on a bonus but played through. I then presented all my information which has not changed since last time I went through this. I ...

Ruby Slots Casino - Is in the red!

I have 3 withdrawal request at Ruby slots casino. They total $6,500.22.I won on bitcoin deposits with no coupons. Here are the dates and amounts for ...

Ruby Slots Casino - Declined payment twice

I played, provided all documents, payment declined twice. October 25 was the first attempt to redeem funds and these people do not give you the ...

Ruby Slots Casino - Delayed payment Ruby Slots

I have 3 pending withdrawals from 10/03 for $2500 each which have not yet been approved. I have contacted customer service many times and they say ...

Ruby Slots Casino - Multiple payouts not paid out

I have 6 pending payouts with Ruby slots. There website states that they will payout within 5 business days for a bitcoin payout, I have been ...

Ruby Slots Casino - Delayed Payout 10K

I have spent over $30K at Ruby Slots and their sister casinos and have never once cashed out. I finally decided to cash out over a week ago. I ...

Ruby Slots Casino - Denied paying me all my winnings

I won playing slots and requested $4,564 on 4/3/2021. I sent all my documents and payment method. The first payment of $2500 I received on 7/6. The $ ...

Ruby Slots Casino - Withdrawal not paid within their timeframe

Withdrawals from 9/17, 9/27 and 10/3 for $2500 each have not been paid yet and all three have exceeded the 10 day timeframe to process payouts. I'd ...

Ruby Slots Casino - Verification help

I don't know why this thing keeps saying Ruby slots isn't a valid for my country because I've been playing it for ages without issue until now. It ...

Ruby Slots Casino - Left unpaid for weeks, waiting on $105.70

I issued a withdrawal of $105.70 from Comp Points winnings. Playthrough and everything was met. (Max Cash out is $100)I issued this withdrawal on the ...

Ruby Slots Casino - Taking an extremely long time to pay me

Ruby Slots Casino is taking an extremely long time to pay me.I have 10 withdrawals pending and one that has been approved Oct. 1 but has not been sent ...

Ruby Slots Casino - Withdrawal still pending approval past the 7 days the casino says it takes to get approved

I submitted a request for withdrawal of $2500 on the 29th of last month and of course as usual i get the same answers as every other time i have ...

Ruby Slots Casino - Not paying out

I need your assistance with a withdrawal. I made a withdrawal on Sept. 10 for $1859, as of this moment it is still pending. It has been 4 weeks. I ...

Ruby Slots Casino - Unresolved payments

I made 4 requests of $2500 each on 2/22, One $2500 was processed on 6/23 and 7/14 which are the dates I received payment thru bitcoin. I have yet to ...

Ruby Slots Casino - Ruby slots still delaying payments

On 9/4 I submitted a request for a withdrawal of 250.00 (req # 3767322), On 9/10 I submitted a request for a withdrawal of 301.33 (req # 3776989)At ...

Ruby Slots Casino - Waiting too long for my withdrawal

Yes I won 1000 and they just don't send my money.Have done everything they have asked for and I don't know what else to do. It's just crazy to me they ...

Ruby Slots Casino - Verification issue and delayed response

Greetings,I would like to be assisted with regard to the verification issue. I sent the first email with the required supporting documents on the 20th ...