I filled out the paperwork they asked me to fill out this was over eight months ago. an email was sent saying that everything came back approved and they were waiting on it to be processed. I got in contact with a few people they didn't give me the proper information they just told me that it was a waiting process. So I waited didn't hear anything contacted someone again didn't get any answers. They owed me $900 but then said it was $775 because they have given me a free bonus which that doesn't make sense I didn't want that money back on my account I wanted it returned to me. I can't get anyone on the phone to help me. I need my car repaired so that would have helped me and I've put a lot of money into these online casinos and wanted it back and that's how it should work. This situation has really close me off to online casinos I thought it was really cool that I could use real money but it seems to be much of a hassle and I've put way more than $775 into your casino so you've already made money off of me so why can't I get mine back.?