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Need help collecting my winning


Thanks ask gamblers and tawni for all the assistance you give to players like us . Ruby slots owes me 4500 dollars . I’m going straight to this team coz this is the ones that works . No runarounds . This team has help me so many times and I’m very thankful . I hope you could help me again . I just wish this casinos would treat their players with outmost respect since they need the players to run the casinos . I think it’s getting better somehow
Disputed Casino Ruby Slots Casino
Amount $19500

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
This case is resolve thanks to all of ur help
User name

Dear @Johoims,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

User name
Hi AskGamblers--

I believe this should have been marked as resolved? The player stated in his reply, October 27th that his final withdrawal was received. ;)

Thanks,

Tawni

Ruby Slots Casino Complaint Stats

Resolved 429 / 442
Avg. Amount $3,742
Avg. Complaint Duration 15 days
Avg. Response Time 3 days

Ruby Slots Casino Complaints

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Delaying payment and splitting them
I won over $8000 a few months ago I had a long process to go through. They didn’t accept my documents I finally got verified and now my first withdrawal of course he said you can only do $2500 at a time they split that into two 1250 payments when I set for one full 2500+ they took out a fee and said they are going to charge me another fee on the other 1250 when that comes that I have to wait 7 to 10 business days for each approval through the casino and 7 to 10 days of their money baking system to send the money so that’s a full month each time I have multiple payments coming and I requested them all in the middle of November and they are with holding my money and not sending that money as promised everything was approved. Everything was verified and I’m not receiving my payments. I have all kinds of chats that said I will get them directly one after another and that I would not have to have the timeframe waited in between now they’ve decided even split them saying it was due to their third-party payment company and I said if that’s the case, why do I have to wait another 7 to 10 days for the other have to be approved that if it was the payment company that split it they are just delaying my payments intentionally I have chatted over and over and I have all chats to proof I would like this looked at plus all the extra fees that are gonna be charged if they split and they said they can also split every request of mine if need be and charge me extra fees if need be this is just an intentional delay. I would like this addressed please.
Status solved Resolved
$8,006