I am a loyal player to this casino for many years. I recently have been in contact with them on their chat line regarding the 3 month delay on getting one of my withdraws approved for $1,815.00 U.S. I currently have 6 withdraws pending for over $10,500 after all fees. I play every day on this site and deposit with a bonus code that requires a playthrough. All my papers and verification forms are always up to date. I have recently been chatting with them about twice a week now because the next withdraw in line is not getting approved for some reason. They are telling me that they are escalating it for payment but nothing happens (weeks go by) I try to chat again and noticed that I cant get through to them I click on it and nothing happens(locked out?) Also, when I try to visit my withdraw status it all of a sudden wont let me in that either. The site will allow me to deposit and use the bonus code that I have been using. Why are they not letting me communicate with them. I am scared that they don't want to pay me. I am scared to stop depositing and playing because I wont have any ties whatsoever to this casino . I have done nothing wrong to deserve this type of treatment. Can you find out what's going on with my account and my money? Thanks in advance for your help.
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