Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Delayed withdrawal payout request

On the 13th of May I requested a $1500 withdrawal of my winnings. I had already submitted all my account verification paperwork as requested by casino ...

Ruby Slots Casino - Payout in Limbo land no response or update from payout team

Here are the facts of my situation.I won 2000.00 on April 13th on a no max no rules bonus. I followed all the bet wagering rules completed all ...

Ruby Slots Casino - Assistance on delayed payment

Hello, I'm reaching out to assist in delayed payment. I requested (5) withdrawals totaling $12,000.94 on 5/12/21. I've reached out to support several ...

Ruby Slots Casino - Truly disappointed from their slow payouts

I used a no rules promo back on April 26, 2021. Made a deposit of $99 using Bitcoin. I played and won about $3100 and on May 8, 2021 was ready to ...

Ruby Slots Casino - Payment period toolong, again

I cashed out an amount of $300.10 on 5/10/2021 at 1:50 A.M., and requested a payment into my Bitcoin wallet. I received an Emailtelling me that my ID ...

Ruby Slots Casino - Account withdrawal problems since April

My first ticket was rejected because I didn't include enough email communication. Here are the emails stating my case. because they refused to pay me ...

Ruby Slots Casino - Never received my payment

I got a free play 50 dollar chip and I completed the wagering requirements which was like 30x I had like 500 but it says only 100 can be redeemed from ...

Ruby Slots Casino - Ruby Slots Delayed Payout

I requested a withdrawal 4/15/21 for $1257.13. I have provided all requested info. All have been verified. My wire transfer banking details have been ...

Ruby Slots Casino - Reason for delayed payment

Withdraw submitted April 14th 2021 amount of withdraw $1211.60. I have been receiving the run around from their customer service team for nearly a ...

Ruby Slots Casino - Withdrawal of $547 Run Around

I submitted a withdrawal request for $547 on 4/17/21. Request ID 3496918. I have contacted ruby slots on 4/26/21 to check on the status of my refund ...

Ruby Slots Casino - Delayed withdrawal 3 months and counting

2/6/21 I sent in all of my verification documents as I instructed online. The completed wire details for withdrawal of $2025. Waited 7 business days ...

Ruby Slots Casino - Ruby slots 700 usd withdrawal in bitcoin

On 4/11 2021 I initiated a withdrawal of 700 dollars.. I am verified and I have contacted support 9 times through email and 9 times through live chat ...

Ruby Slots Casino - Withdrawal still processing after almost three weeks

I submitted a withdrawal request on 4/8/2021 and today I still haven't received payment. Every time I chat with a live person they tell me the same ...

Ruby Slots Casino - Delayed payment of $500 and no response

I have a withdrawal over time limit and I still haven't got response back or withdrawal of $500.I had a problem before that was resolved quickly. And ...

Ruby Slots Casino - Waiting for withdraw for nearly a month

Verified my account around March 20th, 2021.Withdrawal submitted March 30th, 2021Amount of withdrawal : $2005.75I’ve been receiving the runaround ...

Ruby Slots Casino - Owes me 1500 and will not pay

Ruby Slots has not pay me my money. I've won $1,500 and it's been over a month and a half and still no payment has been issued. Everytime I contact ...

Ruby Slots Casino - Extremely slow withdraw process, too may delays

I requested to withdraw funds on February 25th and was approved the next week. It has now been almost 8 weeks and I still do not have my withdraw. ...

Ruby Slots Casino - Issues with my $1,000 payment

Hello AskGamblers Team,I submitted my withdrawal request for $1,000 from Ruby Slots on March 17th 2021. Although I was already verified at that time, ...

Ruby Slots Casino - Once again

Hello,—On March 11th I submitted a request for a withdrawal in the amount of $800.—On March 12th I submitted a request for a withdrawal in the ...

Ruby Slots Casino - Help me please to get my money

My withdraw has been in pending status for almost 2 months without resolve. I decided to cash out via check, which the casino claims it will take 7-14 ...

Ruby Slots Casino - Verification issues after requesting withdrawals totaling $15,000

If i didn't do this i would be waiting another 2 months. If you look at my past i wait till i have a reasonable amount of time before i bother you. ...

Ruby Slots Casino - Withdrawal delayed for over a month no2

My documents have been verified, I have deposited via bitcoin and requested my withdrawal via bitcoin but everytime I enquire about the status of my ...

Ruby Slots Casino - Taking forever to payout

Withdrew 1184.11 us dollars on Jan 26 /21. It is April 4/21 and still no payment. Just always your payment is pending and your case was escalated in ...

Ruby Slots Casino - Will not let me withdraw

I have 4 withdrawals equaling over 5,200.00, took over 4 weeks to get verified and now 6 weeks later I can not withdraw my money.They promoted me to ...