i claimed the € 10 askcoin and made a profit of € 20.12. i consulted in the online chat how i withdrew the money, and they told me that i should make a minimum deposit of € 10. i also asked them if the withdrawal could be done with skrill, since i would deposit with that method. he first told me that only via bank transfer, by type of bonus. which was stipulated in the terms and conditions. i asked him for the link or the point where he mentioned that and he did not know how to answer me, he told me that it was not in the terms and conditions but that this was the system. i told him that only if it was via skrill would the withdrawal make the deposit. he asked the finance department for authorization and they gave the ok. i made a deposit via skrill and uploaded the documents requested on the web and only the national identity document was approved. i was requested by mail the identity document that was already approved. screenshots of my bank account with iban, among other documents that were the same as what i had already sent. i was rejected because it was not in .pdf format, and i went up in .jpg, and both are valid according to the website. after a dozen emails, i requested a refund of the € 10 deposit, as you will see in the attachments, it was a joke rather than a verification process. they stopped answering the emails. they rejected my documents and basically, they kept my money and my earnings. it is a very small amount. but the fact and the waste of time make me dispute it by this means.