Been with wow Vegas for over 2 years never had a problem. Jan 14 2025 went to cash out 250 and my account was blocked. I’ve notified them they said would launch an investigation. Went back a week later to ask how the investigation was going and to see if would be able to get my account back open and they won’t responded to my emails or nothing anymore.
Complaint Info

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
WOW Vegas Casino Complaints
- 2 of 23 resolved
- 2 days avg response
- 4 days avg complaint life
- 3,188 USD avg amount
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Unresolved
WOW Vegas Casino - Fake Promotional Leaderboards
Unresolved
WOW Vegas Casino - Fake Promotional Leaderboards
Several weeks in a row, I noticed promotional leaderboards that were not updating as described. I tried asking more information about this from ...
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Unresolved
WOW Vegas Casino - Updating address from old to new
Unresolved
WOW Vegas Casino - Updating address from old to new
All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update ...
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Unresolved
WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify
$400
Unresolved
WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify
I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...
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Unresolved
WOW Vegas Casino - Continous Fail Verification
Unresolved
WOW Vegas Casino - Continous Fail Verification
I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...
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