10 months ago
I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements, internet bill, utility bills, all matches my address on profile. Unless, it is failing because the five digit zip code on my profile is missing the last four. My zip code on my profile shows 95341. The zip code on my bills are 95341-9186. However, other online casinos are not so strict about this extra zip code. If that's the case, I need to update to the full zip code. I am locked out of verifying again need it to reopen.
