I requested a withdrawal on 11/4/2018 and received a request for documents, and also was asked to complete the id Verification process. I did all of this and have not received any information since then, after sending a couple inquiries.
I understand the process and the rules for playing and have complied with them. I would just like to get confirmation that they received everything they need from me and an update as to when they will be sending the money. Thank you for your help