Hi Askgamblers. I deposit the 2/2/2018, played and won. I went to withdrawl my winnings of 16,985SEK. I then revieved an email that i need to withdrawl in parts of 2000kr and provide them with ID, SELFIE, printscreen of skrill,deposit and proof of adress. I sent them all theese documents and made several withdraw-request. Then i revieced new letter, they are now asking for a complete transaction history of my skrill transaction for the past 3 months, that is private information that i would not like to share. I don´t think by law you are able to request such sensetive private information. I have sent them skrill-printscreen of my personal account that verifies my adress, plus a printscreen showing my deposit with transaction-ID fully visibale.
After a few emails back and forth, i then get another email, then are now asking for 6 months of transactions history instead of 3 months. They also need proof of from where i topped-up(funded) my account and who owns thoose funds.
I have attached all documents and emails.
This verification procedure is beyond accetable.
Please askgamblers. help me with this case. This is not ok.